Tidio vs LoyJoy – Find the Best Fit for You

Trying to decide between Tidio and LoyJoy? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Tidio and LoyJoy

Product
Review & Ratings

No reviews available

Description

All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day trial. No credit card required.

LoyJoy is an interactive chatbot software that enhances customer engagement through automated conversations. Designed for businesses aiming to boost customer satisfaction and loyalty, LoyJoy offers a user-friendly interface and customizable chatbot options that can adapt to various customer needs. It enables companies to handle routine inquiries, collect feedback, and promote products effortlessly... Read more about LoyJoy

Free Trial

7 Days

Available

Starting Price

$0 Per Month

$699 Per Month

Category Features
Lead Capture Software
Complaint Management Software
Customer Service Software
Help Desk Software
Marketing Automation Software
Lead Generation Software
Live Chat Software
Customer Engagement Software
Customer Satisfaction Software
Artificial Intelligence Software
Chatbot Software
Conversational AI Platform Software
Conversational Marketing Platform Software
Customer Communications Management Software
Customer Experience Software
Low Code Development Platform Software
Customer Support Software
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Mac, Linux Web-Based,
Pricing Model Flat Rate Usage Based
Support 24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum 24x7 Support, Email, Phone, Chat, Knowledge Base
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Self-Employed, Small-Business, Midsize-Business,

Tidio

LoyJoy

No reviews available

Tidio

All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day trial. No credit card required.

LoyJoy

LoyJoy is an interactive chatbot software that enhances customer engagement through automated conversations. Designed for businesses aiming to boost customer satisfaction and loyalty, LoyJoy offers a user-friendly interface and customizable chatbot options that can adapt to various customer needs. It enables companies to handle routine inquiries, collect feedback, and promote products effortlessly... Read more about LoyJoy

Tidio

7 Days

LoyJoy

Available

Tidio

$0 Per Month

LoyJoy

$699 Per Month

Category Features

Routing

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Case Management

Tidio

LoyJoy

Issue Tracking

Tidio

LoyJoy

Activity Dashboard

Tidio

LoyJoy

Email Templates

Tidio

LoyJoy

Prioritization

Tidio

LoyJoy

Customer Service Analytics

Tidio

LoyJoy

Forms Management

Tidio

LoyJoy

Knowledge Base Management

Tidio

LoyJoy

Access Controls/Permissions

Tidio

LoyJoy

Feedback Management

Tidio

LoyJoy

Chat/Messaging

Tidio

LoyJoy

Real Time Notifications

Tidio

LoyJoy

Customer Complaint Tracking

Tidio

LoyJoy

Self Service Portal

Tidio

LoyJoy

Social Media Integration

Tidio

LoyJoy

Support Ticket Management

Tidio

LoyJoy

Interaction Tracking

Tidio

LoyJoy

Survey/Poll Management

Tidio

LoyJoy

Email Management

Tidio

LoyJoy

Alerts/Escalation

Tidio

LoyJoy

Live Chat

Tidio

LoyJoy

Collaboration Tools

Tidio

LoyJoy

Canned Responses

Tidio

LoyJoy

SLA Management

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Performance Metrics

Tidio

LoyJoy

Appointment Management

Tidio

LoyJoy

Real Time Notifications

Tidio

LoyJoy

Customer Segmentation

Tidio

LoyJoy

Employee Management

Tidio

LoyJoy

Queue Management

Tidio

LoyJoy

Virtual Assistant

Tidio

LoyJoy

Customer History

Tidio

LoyJoy

Call Routing

Tidio

LoyJoy

SMS Messaging

Tidio

LoyJoy

Email Management

Tidio

LoyJoy

Voice Mail

Tidio

LoyJoy

Call Center Management

Tidio

LoyJoy

Knowledge Base Management

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Live Chat

Tidio

LoyJoy

Activity Tracking

Tidio

LoyJoy

Self Service Portal

Tidio

LoyJoy

Alerts/Escalation

Tidio

LoyJoy

Auto-Responders

Tidio

LoyJoy

Support Ticket Management

Tidio

LoyJoy

Engagement Tracking

Tidio

LoyJoy

Surveys & Feedback

Tidio

LoyJoy

Social Media Integration

Tidio

LoyJoy

Contact Management

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Automated Routing

Tidio

LoyJoy

Call Center Management

Tidio

LoyJoy

Real-Time Chat

Tidio

LoyJoy

Performance Metrics

Tidio

LoyJoy

Customer Database

Tidio

LoyJoy

Self Service Portal

Tidio

LoyJoy

SLA Management

Tidio

LoyJoy

CRM

Tidio

LoyJoy

Real Time Notifications

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Support Ticket Management

Tidio

LoyJoy

Surveys & Feedback

Tidio

LoyJoy

Document Storage

Tidio

LoyJoy

Social Media Integration

Tidio

LoyJoy

Alerts/Escalation

Tidio

LoyJoy

Prioritization

Tidio

LoyJoy

Workflow Configuration

Tidio

LoyJoy

Ticket Management

Tidio

LoyJoy

Reporting/Analytics

Tidio

LoyJoy

Access Controls/Permissions

Tidio

LoyJoy

IT Asset Management

Tidio

LoyJoy

Email Management

Tidio

LoyJoy

Customer History

Tidio

LoyJoy

Interaction Tracking

Tidio

LoyJoy

Knowledge Base Management

Tidio

LoyJoy

Remote Access/Control

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Transfers/Routing

Tidio

LoyJoy

Document Storage

Tidio

LoyJoy

Mobile Access

Tidio

LoyJoy

Search/Filter

Tidio

LoyJoy

Single Sign On

Tidio

LoyJoy

Support Ticket Management

Tidio

LoyJoy

Screen Sharing

Tidio

LoyJoy

Reporting/Analytics

Tidio

LoyJoy

Proactive Chat

Tidio

LoyJoy

Auto-Responders

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Real Time Notifications

Tidio

LoyJoy

Offline Form

Tidio

LoyJoy

Collaboration Tools

Tidio

LoyJoy

CRM

Tidio

LoyJoy

Interaction Tracking

Tidio

LoyJoy

Transcripts/Chat History

Tidio

LoyJoy

Contact Management

Tidio

LoyJoy

Geotargeting

Tidio

LoyJoy

Chat/Messaging

Tidio

LoyJoy

File Sharing

Tidio

LoyJoy

Canned Responses

Tidio

LoyJoy

Email Management

Tidio

LoyJoy

Surveys & Feedback

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Trend Analysis

Tidio

LoyJoy

Survey/Poll Management

Tidio

LoyJoy

Data Visualization

Tidio

LoyJoy

Reporting/Analytics

Tidio

LoyJoy

Chat/Messaging

Tidio

LoyJoy

CRM

Tidio

LoyJoy

Feedback Management

Tidio

LoyJoy

Customer Segmentation

Tidio

LoyJoy

Customer Database

Tidio

LoyJoy

SMS Messaging

Tidio

LoyJoy

Visual Analytics

Tidio

LoyJoy

Email Management

Tidio

LoyJoy

Engagement Tracking

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Complaint Monitoring

Tidio

LoyJoy

Customer Experience Management

Tidio

LoyJoy

Sentiment Analysis

Tidio

LoyJoy

Performance Metrics

Tidio

LoyJoy

Social Media Integration

Tidio

LoyJoy

Customer Journey Mapping

Tidio

LoyJoy

NPS Survey

Tidio

LoyJoy

CES Survey

Tidio

LoyJoy

CSAT Survey

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Natural Language Processing

Tidio

LoyJoy

Automated Responses

Tidio

LoyJoy

Virtual Assistant

Tidio

LoyJoy

Chatbot

Tidio

LoyJoy

AI/Machine Learning

Tidio

LoyJoy

Query Suggestions

Tidio

LoyJoy

Customer Support

Tidio

LoyJoy

Language Detection

Tidio

LoyJoy

Pre-Configured Bot

Tidio

LoyJoy

Code-free Development

Tidio

LoyJoy

Automated Routing

Tidio

LoyJoy

Augmented Analytics

Tidio

LoyJoy

Transfers/Routing

Tidio

LoyJoy

Lead Qualification

Tidio

LoyJoy

Customizable Branding

Tidio

LoyJoy

Lead Capture

Tidio

LoyJoy

For Sales/Marketing

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Contextual Guidance

Tidio

LoyJoy

Live Chat

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Pre-Configured Bot

Tidio

LoyJoy

For Developers

Tidio

LoyJoy

Multi-Language

Tidio

LoyJoy

Code-free Development

Tidio

LoyJoy

Speech Synthesis

Tidio

LoyJoy

Sentiment Analysis

Tidio

LoyJoy

Speech Recognition

Tidio

LoyJoy

Intent Recognition

Tidio

LoyJoy

Reporting/Analytics

Tidio

LoyJoy

Chatbot

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Product Recommendations

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

SMS Messaging

Tidio

LoyJoy

Group Messaging

Tidio

LoyJoy

Video Chat

Tidio

LoyJoy

Human Handover

Tidio

LoyJoy

Email Automation

Tidio

LoyJoy

Audience Targeting

Tidio

LoyJoy

Lead Distribution

Tidio

LoyJoy

Chatbot

Tidio

LoyJoy

Appointment Scheduling

Tidio

LoyJoy

Lead Qualification

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Template Management

Tidio

LoyJoy

Workflow Management

Tidio

LoyJoy

Third-Party Integrations

Tidio

LoyJoy

CRM

Tidio

LoyJoy

Interaction Tracking

Tidio

LoyJoy

Content Management

Tidio

LoyJoy

Activity Dashboard

Tidio

LoyJoy

On-Demand Communications

Tidio

LoyJoy

Personalization

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Interactive Content

Tidio

LoyJoy

Video Support

Tidio

LoyJoy

Customer Database

Tidio

LoyJoy

Chat/Messaging

Tidio

LoyJoy

Reporting & Statistics

Tidio

LoyJoy

Batch Communications

Tidio

LoyJoy

Customer History

Tidio

LoyJoy

Alerts/Notifications

Tidio

LoyJoy

Feedback Management

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Surveys & Feedback

Tidio

LoyJoy

Dashboard

Tidio

LoyJoy

Data Visualization

Tidio

LoyJoy

Text Analysis

Tidio

LoyJoy

Reporting/Analytics

Tidio

LoyJoy

Customer Segmentation

Tidio

LoyJoy

Negative Feedback Management

Tidio

LoyJoy

Engagement Tracking

Tidio

LoyJoy

Real-Time Notifications

Tidio

LoyJoy

Knowledge Management

Tidio

LoyJoy

Customizable Templates

Tidio

LoyJoy

Customizable Fields

Tidio

LoyJoy

Survey/Poll Management

Tidio

LoyJoy

Feedback Management

Tidio

LoyJoy

Customizable Forms

Tidio

LoyJoy

Multi-Channel Data Collection

Tidio

LoyJoy

NPS Survey Structure

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Queue Management

Tidio

LoyJoy

Email Management

Tidio

LoyJoy

Service Level Agreement (SLA) Management

Tidio

LoyJoy

CRM

Tidio

LoyJoy

Live Chat

Tidio

LoyJoy

Knowledge Base Management

Tidio

LoyJoy

Customer Database

Tidio

LoyJoy

Reporting/Analytics

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Inventory Management

Tidio

LoyJoy

Chatbot

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Online Forms

Tidio

LoyJoy

Lead Qualification

Tidio

LoyJoy

CRM

Tidio

LoyJoy

Visitor Tracking

Tidio

LoyJoy

Conversion Tracking

Tidio

LoyJoy

Chat/Messaging

Tidio

LoyJoy

Data Extraction

Tidio

LoyJoy

Lead Generation

Tidio

LoyJoy

Auto-Responders

Tidio

LoyJoy

Lead Distribution

Tidio

LoyJoy

Event Triggered Actions

Tidio

LoyJoy

Multi-Campaign

Tidio

LoyJoy

Lead Capture

Tidio

LoyJoy

Contact Management

Tidio

LoyJoy

Email Marketing

Tidio

LoyJoy

Prospecting Tools

Tidio

LoyJoy

Lead Segmentation

Tidio

LoyJoy

Lead Management

Tidio

LoyJoy

Reporting/Analytics

Tidio

LoyJoy

Pipeline Management

Tidio

LoyJoy

Alerts/Notifications

Tidio

LoyJoy

Web Forms

Tidio

LoyJoy

Engagement Tracking

Tidio

LoyJoy

Customer Segmentation

Tidio

LoyJoy

Business Card/Badge Scanning

Tidio

LoyJoy

Email Management

Tidio

LoyJoy

Social Media Integration

Tidio

LoyJoy

Lead Notifications

Tidio

LoyJoy

Lead Nurturing

Tidio

LoyJoy

Campaign Management

Tidio

LoyJoy

Customer Database

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Drip Campaigns

Tidio

LoyJoy

Customizable CTAs

Tidio

LoyJoy

Email Marketing

Tidio

LoyJoy

Engagement Tracking

Tidio

LoyJoy

Customizable Forms

Tidio

LoyJoy

ROI Tracking

Tidio

LoyJoy

Website Visitor Tracking

Tidio

LoyJoy

Lead Capture

Tidio

LoyJoy

Marketing Calendar

Tidio

LoyJoy

Dynamic Content

Tidio

LoyJoy

Event Triggered Actions

Tidio

LoyJoy

SMS Marketing

Tidio

LoyJoy

AB Testing

Tidio

LoyJoy

Lead Qualification

Tidio

LoyJoy

Data Import/Export

Tidio

LoyJoy

Conversion Tracking

Tidio

LoyJoy

Social Marketing

Tidio

LoyJoy

Landing Pages

Tidio

LoyJoy

Template Management

Tidio

LoyJoy

Segmentation

Tidio

LoyJoy

Campaign Analytics

Tidio

LoyJoy

Lead Generation

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Sales Analytics

Tidio

LoyJoy

Lead Management

Tidio

LoyJoy

Multi-Campaign

Tidio

LoyJoy

Multi-Channel Marketing

Tidio

LoyJoy

Marketing Automation

Tidio

LoyJoy

Campaign Management

Tidio

LoyJoy

CRM

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Pipeline Management

Tidio

LoyJoy

Lead Qualification

Tidio

LoyJoy

Contact Management

Tidio

LoyJoy

Email Marketing

Tidio

LoyJoy

Web Forms

Tidio

LoyJoy

Lead Capture

Tidio

LoyJoy

Contact Database

Tidio

LoyJoy

CRM

Tidio

LoyJoy

Activity Tracking

Tidio

LoyJoy

Event Triggered Actions

Tidio

LoyJoy

Campaign Planning

Tidio

LoyJoy

Lead Segmentation

Tidio

LoyJoy

Lead Management

Tidio

LoyJoy

Customer Segmentation

Tidio

LoyJoy

Chat/Messaging

Tidio

LoyJoy

Prospecting Tools

Tidio

LoyJoy

Campaign Management

Tidio

LoyJoy

Engagement Tracking

Tidio

LoyJoy

Auto-Responders

Tidio

LoyJoy

Social Media Integration

Tidio

LoyJoy

Conversion Tracking

Tidio

LoyJoy

Multi-Channel Marketing

Tidio

LoyJoy

Lead Nurturing

Tidio

LoyJoy

Email Management

Tidio

LoyJoy

Campaign Analytics

Tidio

LoyJoy

Drip Campaigns

Tidio

LoyJoy

Landing Pages

Tidio

LoyJoy

Multi-Campaign

Tidio

LoyJoy

Lead Verification

Tidio

LoyJoy

Forms Management

Tidio

LoyJoy

Lead Scoring

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Churn Management

Tidio

LoyJoy

Engagement Tracking

Tidio

LoyJoy

Email Management

Tidio

LoyJoy

Social Media Integration

Tidio

LoyJoy

CRM

Tidio

LoyJoy

Multi-Language

Tidio

LoyJoy

Real Time Analytics

Tidio

LoyJoy

Campaign Management

Tidio

LoyJoy

Content Management

Tidio

LoyJoy

Event Triggered Actions

Tidio

LoyJoy

Feedback Management

Tidio

LoyJoy

Multi-Channel Communication

Tidio

LoyJoy

Customer Database

Tidio

LoyJoy

Surveys & Feedback

Tidio

LoyJoy

Customer Experience Management

Tidio

LoyJoy

Communication Management

Tidio

LoyJoy

Live Chat

Tidio

LoyJoy

Customer Segmentation

Tidio

LoyJoy

Visual Analytics

Tidio

LoyJoy

Customer History

Tidio

LoyJoy

Customer Portal

Tidio

LoyJoy

Sentiment Analysis

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Virtual Personal Assistant (VPA)

Tidio

LoyJoy

Sentiment Analysis

Tidio

LoyJoy

Trend Analysis

Tidio

LoyJoy

API

Tidio

LoyJoy

Data Import/Export

Tidio

LoyJoy

Predictive Analytics

Tidio

LoyJoy

Third-Party Integrations

Tidio

LoyJoy

Multi-Language

Tidio

LoyJoy

For Sales Teams/Organizations

Tidio

LoyJoy

Collaboration Tools

Tidio

LoyJoy

Activity Dashboard

Tidio

LoyJoy

Reporting/Analytics

Tidio

LoyJoy

Process/Workflow Automation

Tidio

LoyJoy

Chatbot

Tidio

LoyJoy

For eCommerce

Tidio

LoyJoy

Speech Recognition

Tidio

LoyJoy

Performance Metrics

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Requirements Management

Tidio

LoyJoy

Drag & Drop

Tidio

LoyJoy

Workflow Management

Tidio

LoyJoy

Performance Monitoring

Tidio

LoyJoy

Data Aggregation and Publishing

Tidio

LoyJoy

Business Process Automation

Tidio

LoyJoy

Templates

Tidio

LoyJoy

Iteration Management

Tidio

LoyJoy

Collaborative Development

Tidio

LoyJoy

Web/Mobile App Development

Tidio

LoyJoy

Visual Modeling

Tidio

LoyJoy

Deployment Management

Tidio

LoyJoy

Integrations Management

Tidio

LoyJoy

AI-assisted Development

Tidio

LoyJoy

Artificial Intelligence

Tidio

LoyJoy

Other Information

Tidio

Cloud Hosted

LoyJoy

Cloud Hosted

Tidio

     Web-Based ,      iPhone ,      Android ,      Windows ,      Mac ,      Linux

LoyJoy

     Web-Based ,

Tidio

     Flat Rate

LoyJoy

     Usage Based

Tidio

     24x7 Support ,      Email ,      Chat ,      Knowledge Base ,      FAQs/Forum

LoyJoy

     24x7 Support ,      Email ,      Phone ,      Chat ,      Knowledge Base

Tidio

     Self-Employed ,      Small-Business ,      Midsize-Business ,      Large-Enterprise-Business

LoyJoy

     Self-Employed ,      Small-Business ,      Midsize-Business ,