| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
RenewityRMA is a specialized Customer Service Software designed to help businesses manage return merchandise authorizations (RMAs) and repair processes efficiently. The platform offers tools for tracking product returns, managing repairs, and handling customer service requests. RenewityRMA features an intuitive dashboard that allows users to automate RMA workflows, track the status of returns, and... Read more about RenewityRMA |
ServoDesk is a user-friendly help desk software designed to help businesses efficiently manage customer support and service requests. The platform enables businesses to track and resolve customer issues quickly, improving customer satisfaction and loyalty. ServoDesk includes ticket management features, allowing businesses to categorize, prioritize, and assign support requests to team members. The ... Read more about ServoDesk |
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| Free Trial |
NA |
Available |
|
| Starting Price |
$69 Per User |
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| Category Features | |||
| MSP Software | |||
| Help Desk Management | |||
| Event Logs | |||
| CRM | |||
| Activity Tracking | |||
| Server Monitoring | |||
| Issue Management | |||
| Self Service Portal | |||
| Billing & Invoicing | |||
| Configuration Management | |||
| Dashboard | |||
| Compliance Management | |||
| Real Time Updates | |||
| Project Management | |||
| Patch Management | |||
| SLA Management | |||
| Remote Monitoring & Management | |||
| Backup and Recovery | |||
| Inventory Management | |||
| Support Ticket Management | |||
| Incident Management | |||
| Maintenance Scheduling | |||
| Policy Management | |||
| Anti Virus | |||
| IT Asset Tracking | |||
| Task Management | |||
| Real Time Analytics | |||
| Performance Metrics | |||
| Active Directory Integration | |||
| Contract/License Management | |||
| Artificial Intelligence | |||
| Complaint Management Software | |||
| Routing | |||
| Multi-Channel Communication | |||
| Case Management | |||
| Issue Tracking | |||
| Activity Dashboard | |||
| Email Templates | |||
| Prioritization | |||
| Customer Service Analytics | |||
| Forms Management | |||
| Knowledge Base Management | |||
| Access Controls/Permissions | |||
| Feedback Management | |||
| Chat/Messaging | |||
| Real Time Notifications | |||
| Customer Complaint Tracking | |||
| Self Service Portal | |||
| Social Media Integration | |||
| Support Ticket Management | |||
| Interaction Tracking | |||
| Survey/Poll Management | |||
| Email Management | |||
| Alerts/Escalation | |||
| Live Chat | |||
| Collaboration Tools | |||
| Canned Responses | |||
| SLA Management | |||
| Artificial Intelligence | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Help Desk Software | |||
| Automated Routing | |||
| Call Center Management | |||
| Real-Time Chat | |||
| Performance Metrics | |||
| Customer Database | |||
| Self Service Portal | |||
| SLA Management | |||
| CRM | |||
| Real Time Notifications | |||
| Multi-Channel Communication | |||
| Support Ticket Management | |||
| Surveys & Feedback | |||
| Document Storage | |||
| Social Media Integration | |||
| Alerts/Escalation | |||
| Prioritization | |||
| Workflow Configuration | |||
| Ticket Management | |||
| Reporting/Analytics | |||
| Access Controls/Permissions | |||
| IT Asset Management | |||
| Email Management | |||
| Customer History | |||
| Interaction Tracking | |||
| Knowledge Base Management | |||
| Remote Access/Control | |||
| Artificial Intelligence | |||
| ITSM Software | |||
| Service Catalog | |||
| Alerts/Escalation | |||
| Multi-Channel Communication | |||
| Configuration Management | |||
| Inventory Management | |||
| Approval Process Control | |||
| Contract/License Management | |||
| Asset Tracking | |||
| Prioritization | |||
| Activity Tracking | |||
| Change Management | |||
| Knowledge Base Management | |||
| Self Service Portal | |||
| Incident Management | |||
| Alerts/Notifications | |||
| Chat/Messaging | |||
| Project Management | |||
| SLA Management | |||
| Access Controls/Permissions | |||
| Problem Management | |||
| Availability Management | |||
| Support Ticket Management | |||
| Surveys & Feedback | |||
| Help Desk Management | |||
| Capacity Management | |||
| Release Management | |||
| Asset Lifecycle Management | |||
| Task Management | |||
| Audit Trail | |||
| Remote Access & Monitoring | |||
| Artificial Intelligence | |||
| Issue Tracking Software | |||
| Issue Scheduling | |||
| Customizable Reports | |||
| Real Time Notifications | |||
| Chat/Messaging | |||
| Help Desk Management | |||
| Assignment Management | |||
| Task Management | |||
| Collaboration Tools | |||
| Role-Based Permissions | |||
| Commenting/Notes | |||
| Ticket Management | |||
| Alerts/Notifications | |||
| Projections | |||
| Multi-Channel Communication | |||
| Recurring Issues | |||
| Issue Tracking | |||
| Knowledge Base Management | |||
| Email Management | |||
| Support Ticket Tracking | |||
| Monitoring | |||
| Project Management | |||
| Issue Auditing | |||
| Prioritization | |||
| Task Progress Tracking | |||
| Self Service Portal | |||
| Surveys & Feedback | |||
| SLA Management | |||
| Artificial Intelligence | |||
| Claims Processing Software | |||
| Compliance Management | |||
| Billing & Invoicing | |||
| Reporting & Statistics | |||
| Payor Management | |||
| Workflow Management | |||
| Alerts/Notifications | |||
| Third-Party Integrations | |||
| Case Management | |||
| Claims Tracking | |||
| Customer Management | |||
| Claims Adjuster Management | |||
| Electronic Claims | |||
| HIPAA Compliant | |||
| Reminders | |||
| Paper-Based Claims | |||
| Self Service Portal | |||
| Client Portal | |||
| Risk Assessment | |||
| Payment Processing | |||
| For Insurance Industry | |||
| Artificial Intelligence | |||
| CMDB Software | |||
| Change Management | |||
| Performance Monitoring | |||
| Contract/License Management | |||
| Device Auto Discovery | |||
| API | |||
| IT Asset Management | |||
| Data Visualization | |||
| Impact Management | |||
| Service Level Agreement (SLA) Management | |||
| License Management | |||
| Relationship Mapping | |||
| Inventory Management | |||
| Configuration Management | |||
| Compliance Management | |||
| Knowledge Base Management | |||
| Workflow Management | |||
| Asset Lifecycle Management | |||
| Prioritization | |||
| IT Asset Tracking | |||
| Artificial Intelligence | |||
| IT Service Software | |||
| Release Management | |||
| Contract/License Management | |||
| Knowledge Management | |||
| Activity Dashboard | |||
| Self Service Portal | |||
| Workflow Management | |||
| Service Catalog | |||
| Third-Party Integrations | |||
| Configuration Management | |||
| Alerts/Notifications | |||
| Inventory Management | |||
| Change Management | |||
| Problem Management | |||
| Compliance Management | |||
| Task Management | |||
| Support Ticket Management | |||
| Real-Time Monitoring | |||
| Resource Allocation & Planning | |||
| Service Request Management | |||
| Artificial Intelligence | |||
| Knowledge Base Software | |||
| Full Text Search | |||
| Self Service Portal | |||
| SEO Management | |||
| Customizable Branding | |||
| Feedback Management | |||
| Reporting/Analytics | |||
| Rich Text Editor | |||
| Cataloging/Categorization | |||
| Multi-Language | |||
| Customizable Templates | |||
| Collaboration Tools | |||
| User Management | |||
| Drag & Drop Editor | |||
| Mobile Interface | |||
| WYSIWYG Editor | |||
| Knowledge Management | |||
| Artificial Intelligence | |||
| Returns Management (RMS) Software | |||
| Order Tracking | |||
| Shipping Management | |||
| Refund Management | |||
| Barcoding/RFID | |||
| Warehouse Management | |||
| Asset Tracking | |||
| Exchange Management | |||
| Label Printing | |||
| Alerts/Notifications | |||
| Customer Portal | |||
| Accounting Integration | |||
| Self Service Portal | |||
| Artificial Intelligence | |||
| Service Desk Software | |||
| Change Management | |||
| Incident Management | |||
| Service Level Agreement (SLA) Management | |||
| Reporting & Statistics | |||
| IT Asset Management | |||
| Remote Access/Control | |||
| Procurement Management | |||
| Self Service Portal | |||
| Prioritization | |||
| Real-Time Notifications | |||
| Mobile Access | |||
| Support Ticket Management | |||
| CMDB | |||
| Alerts/Notifications | |||
| Knowledge Base Management | |||
| Problem Management | |||
| Customer Support | |||
| Analytics | |||
| Artificial Intelligence | |||
| Warranty Management Software | |||
| For Field Service | |||
| Workflow Management | |||
| Warranty Claims Management | |||
| For General Contractors | |||
| Inventory Tracking | |||
| Repair Management | |||
| Reporting/Analytics | |||
| Policy Management | |||
| Returns Management | |||
| Quotes/Estimates | |||
| Product Registration | |||
| For Manufacturers | |||
| Eligibility Verification | |||
| Warranty Tracking | |||
| Customizable Reports | |||
| Contract/License Management | |||
| Parts Management | |||
| Activity Dashboard | |||
| Service Management | |||
| Artificial Intelligence | |||
| Customer Support Software | |||
| Queue Management | |||
| Email Management | |||
| Service Level Agreement (SLA) Management | |||
| CRM | |||
| Live Chat | |||
| Knowledge Base Management | |||
| Customer Database | |||
| Reporting/Analytics | |||
| Multi-Channel Communication | |||
| Inventory Management | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted , On-Premise | |
| Devices Supported | Web-Based, | Web-Based, iPhone, Android, Windows, Linux | |
| Pricing Model | Per User | Contact Vendor | |
| Support | Email, Phone, Chat, FAQs/Forum | Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
|
Self-Employed,
Small-Business,
Midsize-Business,
|
|
