| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
RenewityRMA is a specialized Customer Service Software designed to help businesses manage return merchandise authorizations (RMAs) and repair processes efficiently. The platform offers tools for tracking product returns, managing repairs, and handling customer service requests. RenewityRMA features an intuitive dashboard that allows users to automate RMA workflows, track the status of returns, and... Read more about RenewityRMA |
Retino is a returns management software solution designed to help retailers and e-commerce businesses streamline the returns process for customers. With the rise of online shopping, managing returns efficiently has become a critical aspect of customer satisfaction. Retino automates the returns process, allowing customers to easily request and track returns through an intuitive online portal. The s... Read more about Retino |
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| Free Trial |
NA |
Available |
|
| Starting Price |
$69 Per User |
$15 Per Month |
|
| Category Features | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Claims Processing Software | |||
| Compliance Management | |||
| Billing & Invoicing | |||
| Reporting & Statistics | |||
| Payor Management | |||
| Workflow Management | |||
| Alerts/Notifications | |||
| Third-Party Integrations | |||
| Case Management | |||
| Claims Tracking | |||
| Customer Management | |||
| Claims Adjuster Management | |||
| Electronic Claims | |||
| HIPAA Compliant | |||
| Reminders | |||
| Paper-Based Claims | |||
| Self Service Portal | |||
| Client Portal | |||
| Risk Assessment | |||
| Payment Processing | |||
| For Insurance Industry | |||
| Artificial Intelligence | |||
| Returns Management (RMS) Software | |||
| Order Tracking | |||
| Shipping Management | |||
| Refund Management | |||
| Barcoding/RFID | |||
| Warehouse Management | |||
| Asset Tracking | |||
| Exchange Management | |||
| Label Printing | |||
| Alerts/Notifications | |||
| Customer Portal | |||
| Accounting Integration | |||
| Self Service Portal | |||
| Artificial Intelligence | |||
| Service Desk Software | |||
| Change Management | |||
| Incident Management | |||
| Service Level Agreement (SLA) Management | |||
| Reporting & Statistics | |||
| IT Asset Management | |||
| Remote Access/Control | |||
| Procurement Management | |||
| Self Service Portal | |||
| Prioritization | |||
| Real-Time Notifications | |||
| Mobile Access | |||
| Support Ticket Management | |||
| CMDB | |||
| Alerts/Notifications | |||
| Knowledge Base Management | |||
| Problem Management | |||
| Customer Support | |||
| Analytics | |||
| Artificial Intelligence | |||
| Warranty Management Software | |||
| For Field Service | |||
| Workflow Management | |||
| Warranty Claims Management | |||
| For General Contractors | |||
| Inventory Tracking | |||
| Repair Management | |||
| Reporting/Analytics | |||
| Policy Management | |||
| Returns Management | |||
| Quotes/Estimates | |||
| Product Registration | |||
| For Manufacturers | |||
| Eligibility Verification | |||
| Warranty Tracking | |||
| Customizable Reports | |||
| Contract/License Management | |||
| Parts Management | |||
| Activity Dashboard | |||
| Service Management | |||
| Artificial Intelligence | |||
| Customer Support Software | |||
| Queue Management | |||
| Email Management | |||
| Service Level Agreement (SLA) Management | |||
| CRM | |||
| Live Chat | |||
| Knowledge Base Management | |||
| Customer Database | |||
| Reporting/Analytics | |||
| Multi-Channel Communication | |||
| Inventory Management | |||
| Chatbot | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, | Web-Based, | |
| Pricing Model | Per User | Usage Based | |
| Support | Email, Phone, Chat, FAQs/Forum | Email, Phone, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Self-Employed,
Small-Business,
Midsize-Business,
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