Phone.com vs Unified Communications as a Service (UCaaS) – Find the Best Fit for You

Trying to decide between Phone.com and Unified Communications as a Service (UCaaS)? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

In-Depth Comparison of Phone.com and Unified Communications as a Service (UCaaS)

Product
Review & Ratings

No reviews available

No reviews available

Description

Phone.com is a versatile VoIP (Voice over Internet Protocol) Software designed to provide reliable and feature-rich communication solutions for businesses of all sizes. Featuring an intuitive platform, Phone.com allows users to make and receive calls over the internet, reducing traditional telephony costs and enhancing flexibility. The software includes robust tools such as call forwarding, voicem... Read more about Phone.com

Unified Communications as a Service (UCaaS) is a comprehensive telephony software designed to enhance communication and collaboration within organizations. With its cloudbased platform, UCaaS enables users to access various communication tools, including voice calling, video conferencing, messaging, and file sharing, from a single interface. The software supports integration with existing business... Read more about Unified Communications as a Service (UCaaS)

Free Trial

NA

NA

Starting Price

$9.99 Per Feature

$7.48 Per User

Category Features
Audio Conferencing Software
Auto Dialer Software
Business Phone Systems Software
Call Recording Software
Remote Work Software
Sales Force Automation Software
Softphone Software
Telephony Software
Unified Communications Software
Video Conferencing Software
VoIP Software
Web Conferencing Software
Other Information
Deployment Cloud Hosted Cloud Hosted
Devices Supported Web-Based, Web-Based, iPhone, Android,
Pricing Model Per Feature Per User
Support 24x7 Support, Email, Phone, Chat, Knowledge Base, FAQs/Forum 24x7 Support, Email, Phone, Knowledge Base, FAQs/Forum
Target Company Size
Self-Employed, Small-Business, Midsize-Business,
Self-Employed, Small-Business, Midsize-Business,

Phone.com

No reviews available

Unified Communications as a Service (UCaaS)

No reviews available

Phone.com

Phone.com is a versatile VoIP (Voice over Internet Protocol) Software designed to provide reliable and feature-rich communication solutions for businesses of all sizes. Featuring an intuitive platform, Phone.com allows users to make and receive calls over the internet, reducing traditional telephony costs and enhancing flexibility. The software includes robust tools such as call forwarding, voicem... Read more about Phone.com

Unified Communications as a Service (UCaaS)

Unified Communications as a Service (UCaaS) is a comprehensive telephony software designed to enhance communication and collaboration within organizations. With its cloudbased platform, UCaaS enables users to access various communication tools, including voice calling, video conferencing, messaging, and file sharing, from a single interface. The software supports integration with existing business... Read more about Unified Communications as a Service (UCaaS)

Phone.com

NA

Unified Communications as a Service (UCaaS)

NA

Phone.com

$9.99 Per Feature

Unified Communications as a Service (UCaaS)

$7.48 Per User

Category Features

Two Way Audio & Video

Phone.com

Unified Communications as a Service (UCaaS)

Screen Sharing

Phone.com

Unified Communications as a Service (UCaaS)

Mobile Access

Phone.com

Unified Communications as a Service (UCaaS)

Real-Time Chat

Phone.com

Unified Communications as a Service (UCaaS)

Reporting/Analytics

Phone.com

Unified Communications as a Service (UCaaS)

File Sharing

Phone.com

Unified Communications as a Service (UCaaS)

Call Scheduling

Phone.com

Unified Communications as a Service (UCaaS)

International Calling

Phone.com

Unified Communications as a Service (UCaaS)

Virtual Voicemail

Phone.com

Unified Communications as a Service (UCaaS)

Custom Greetings/Messages

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Employee Directory

Phone.com

Unified Communications as a Service (UCaaS)

Call Monitoring

Phone.com

Unified Communications as a Service (UCaaS)

Auto-Dialer

Phone.com

Unified Communications as a Service (UCaaS)

IVR/Voice Recognition

Phone.com

Unified Communications as a Service (UCaaS)

Call Transfer

Phone.com

Unified Communications as a Service (UCaaS)

Call Recording

Phone.com

Unified Communications as a Service (UCaaS)

Voice Mail

Phone.com

Unified Communications as a Service (UCaaS)

Call Logging

Phone.com

Unified Communications as a Service (UCaaS)

Mobile Access

Phone.com

Unified Communications as a Service (UCaaS)

Call Routing

Phone.com

Unified Communications as a Service (UCaaS)

Virtual Call Center

Phone.com

Unified Communications as a Service (UCaaS)

Video Conferencing

Phone.com

Unified Communications as a Service (UCaaS)

Queue Management

Phone.com

Unified Communications as a Service (UCaaS)

Automated Attendant

Phone.com

Unified Communications as a Service (UCaaS)

PBX

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Softphone

Phone.com

Unified Communications as a Service (UCaaS)

Video Conferencing

Phone.com

Unified Communications as a Service (UCaaS)

Meeting Management

Phone.com

Unified Communications as a Service (UCaaS)

Remote Support

Phone.com

Unified Communications as a Service (UCaaS)

Communication Management

Phone.com

Unified Communications as a Service (UCaaS)

Time Zone Tracking

Phone.com

Unified Communications as a Service (UCaaS)

Third-Party Integrations

Phone.com

Unified Communications as a Service (UCaaS)

Electronic Signature

Phone.com

Unified Communications as a Service (UCaaS)

Live Chat

Phone.com

Unified Communications as a Service (UCaaS)

Video Chat

Phone.com

Unified Communications as a Service (UCaaS)

Task Management

Phone.com

Unified Communications as a Service (UCaaS)

Workflow Management

Phone.com

Unified Communications as a Service (UCaaS)

Collaboration Tools

Phone.com

Unified Communications as a Service (UCaaS)

Access Controls/Permissions

Phone.com

Unified Communications as a Service (UCaaS)

Progress Tracking

Phone.com

Unified Communications as a Service (UCaaS)

Employee Activity Monitoring

Phone.com

Unified Communications as a Service (UCaaS)

Reporting & Statistics

Phone.com

Unified Communications as a Service (UCaaS)

Document Management

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Call Center Management

Phone.com

Unified Communications as a Service (UCaaS)

Call Transfer

Phone.com

Unified Communications as a Service (UCaaS)

Computer Telephony Integration

Phone.com

Unified Communications as a Service (UCaaS)

VoIP

Phone.com

Unified Communications as a Service (UCaaS)

Voice Mail

Phone.com

Unified Communications as a Service (UCaaS)

Reporting/Analytics

Phone.com

Unified Communications as a Service (UCaaS)

Caller ID

Phone.com

Unified Communications as a Service (UCaaS)

Call Monitoring

Phone.com

Unified Communications as a Service (UCaaS)

Call Recording

Phone.com

Unified Communications as a Service (UCaaS)

Multi-Channel Communication

Phone.com

Unified Communications as a Service (UCaaS)

Auto-Dialer

Phone.com

Unified Communications as a Service (UCaaS)

IVR/Voice Recognition

Phone.com

Unified Communications as a Service (UCaaS)

Call Routing

Phone.com

Unified Communications as a Service (UCaaS)

Automatic Call Distribution

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Presentation Streaming

Phone.com

Unified Communications as a Service (UCaaS)

Auto Framing

Phone.com

Unified Communications as a Service (UCaaS)

Private Chat

Phone.com

Unified Communications as a Service (UCaaS)

Two Way Audio & Video

Phone.com

Unified Communications as a Service (UCaaS)

File Sharing

Phone.com

Unified Communications as a Service (UCaaS)

Screen Sharing

Phone.com

Unified Communications as a Service (UCaaS)

Real-Time Chat

Phone.com

Unified Communications as a Service (UCaaS)

Recording

Phone.com

Unified Communications as a Service (UCaaS)

Polls/Voting

Phone.com

Unified Communications as a Service (UCaaS)

Mobile Access

Phone.com

Unified Communications as a Service (UCaaS)

User Profiles

Phone.com

Unified Communications as a Service (UCaaS)

Automatic Transcription

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

IVR/Voice Recognition

Phone.com

Unified Communications as a Service (UCaaS)

Call Screening

Phone.com

Unified Communications as a Service (UCaaS)

Caller ID

Phone.com

Unified Communications as a Service (UCaaS)

Call Routing

Phone.com

Unified Communications as a Service (UCaaS)

Call Monitoring

Phone.com

Unified Communications as a Service (UCaaS)

Contact Management

Phone.com

Unified Communications as a Service (UCaaS)

SIP Trunking

Phone.com

Unified Communications as a Service (UCaaS)

Computer Telephony Integration

Phone.com

Unified Communications as a Service (UCaaS)

Call Recording

Phone.com

Unified Communications as a Service (UCaaS)

Call Center Management

Phone.com

Unified Communications as a Service (UCaaS)

Call Transfer

Phone.com

Unified Communications as a Service (UCaaS)

Reporting & Statistics

Phone.com

Unified Communications as a Service (UCaaS)

Auto-Dialer

Phone.com

Unified Communications as a Service (UCaaS)

Automatic Call Distribution

Phone.com

Unified Communications as a Service (UCaaS)

Mobile Access

Phone.com

Unified Communications as a Service (UCaaS)

Voice Mail

Phone.com

Unified Communications as a Service (UCaaS)

Call Tracking

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Two Way Audio & Video

Phone.com

Unified Communications as a Service (UCaaS)

HD Audio/Video

Phone.com

Unified Communications as a Service (UCaaS)

Mobile Access

Phone.com

Unified Communications as a Service (UCaaS)

Electronic Hand Raising

Phone.com

Unified Communications as a Service (UCaaS)

Meeting Management

Phone.com

Unified Communications as a Service (UCaaS)

Automatic Transcription

Phone.com

Unified Communications as a Service (UCaaS)

Collaboration Tools

Phone.com

Unified Communications as a Service (UCaaS)

Presentation Tools

Phone.com

Unified Communications as a Service (UCaaS)

Screen Sharing

Phone.com

Unified Communications as a Service (UCaaS)

Recording

Phone.com

Unified Communications as a Service (UCaaS)

Real-Time Chat

Phone.com

Unified Communications as a Service (UCaaS)

Private Chat

Phone.com

Unified Communications as a Service (UCaaS)

File Sharing

Phone.com

Unified Communications as a Service (UCaaS)

Presentation Streaming

Phone.com

Unified Communications as a Service (UCaaS)

Host Controls

Phone.com

Unified Communications as a Service (UCaaS)

Video Conferencing

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Progressive Dialer

Phone.com

Unified Communications as a Service (UCaaS)

Power Dialer

Phone.com

Unified Communications as a Service (UCaaS)

Computer Telephony Integration

Phone.com

Unified Communications as a Service (UCaaS)

Preview Dialer

Phone.com

Unified Communications as a Service (UCaaS)

IVR/Voice Recognition

Phone.com

Unified Communications as a Service (UCaaS)

Automatic Call Distribution

Phone.com

Unified Communications as a Service (UCaaS)

Campaign Management

Phone.com

Unified Communications as a Service (UCaaS)

Call Scripting

Phone.com

Unified Communications as a Service (UCaaS)

Call Routing

Phone.com

Unified Communications as a Service (UCaaS)

Voice Mail

Phone.com

Unified Communications as a Service (UCaaS)

Call Recording

Phone.com

Unified Communications as a Service (UCaaS)

Call Transfer

Phone.com

Unified Communications as a Service (UCaaS)

Caller ID

Phone.com

Unified Communications as a Service (UCaaS)

Predictive Dialer

Phone.com

Unified Communications as a Service (UCaaS)

Call Center Management

Phone.com

Unified Communications as a Service (UCaaS)

Reporting/Analytics

Phone.com

Unified Communications as a Service (UCaaS)

Call Monitoring

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Interaction Tracking

Phone.com

Unified Communications as a Service (UCaaS)

Call Tagging

Phone.com

Unified Communications as a Service (UCaaS)

Computer Telephony Integration

Phone.com

Unified Communications as a Service (UCaaS)

Call Monitoring

Phone.com

Unified Communications as a Service (UCaaS)

Automatic Call Distribution

Phone.com

Unified Communications as a Service (UCaaS)

File Transfer

Phone.com

Unified Communications as a Service (UCaaS)

IVR/Voice Recognition

Phone.com

Unified Communications as a Service (UCaaS)

Performance Metrics

Phone.com

Unified Communications as a Service (UCaaS)

Recording

Phone.com

Unified Communications as a Service (UCaaS)

Event Triggered Actions

Phone.com

Unified Communications as a Service (UCaaS)

Activity Dashboard

Phone.com

Unified Communications as a Service (UCaaS)

Contact Management

Phone.com

Unified Communications as a Service (UCaaS)

Scheduled Recording

Phone.com

Unified Communications as a Service (UCaaS)

Voice Mail

Phone.com

Unified Communications as a Service (UCaaS)

Call Transcription

Phone.com

Unified Communications as a Service (UCaaS)

Reporting & Statistics

Phone.com

Unified Communications as a Service (UCaaS)

Call Center Management

Phone.com

Unified Communications as a Service (UCaaS)

Auto-Dialer

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Call Logging

Phone.com

Unified Communications as a Service (UCaaS)

Caller ID

Phone.com

Unified Communications as a Service (UCaaS)

Video Conferencing

Phone.com

Unified Communications as a Service (UCaaS)

Call Routing

Phone.com

Unified Communications as a Service (UCaaS)

Call Recording

Phone.com

Unified Communications as a Service (UCaaS)

Caller Profiles

Phone.com

Unified Communications as a Service (UCaaS)

Live Chat

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Reporting & Statistics

Phone.com

Unified Communications as a Service (UCaaS)

Call Routing

Phone.com

Unified Communications as a Service (UCaaS)

Mobile Access

Phone.com

Unified Communications as a Service (UCaaS)

Contact Management

Phone.com

Unified Communications as a Service (UCaaS)

SMS Messaging

Phone.com

Unified Communications as a Service (UCaaS)

Voice Mail

Phone.com

Unified Communications as a Service (UCaaS)

Multi-User Collaboration

Phone.com

Unified Communications as a Service (UCaaS)

Two-Way Audio & Video

Phone.com

Unified Communications as a Service (UCaaS)

File Sharing

Phone.com

Unified Communications as a Service (UCaaS)

Multi-Channel Communication

Phone.com

Unified Communications as a Service (UCaaS)

Call Recording

Phone.com

Unified Communications as a Service (UCaaS)

Screen Sharing

Phone.com

Unified Communications as a Service (UCaaS)

Task Management

Phone.com

Unified Communications as a Service (UCaaS)

Artificial Intelligence

Phone.com

Unified Communications as a Service (UCaaS)

Other Information

Phone.com

Cloud Hosted

Unified Communications as a Service (UCaaS)

Cloud Hosted

Phone.com

     Web-Based ,

Unified Communications as a Service (UCaaS)

     Web-Based ,      iPhone ,      Android ,

Phone.com

     Per Feature

Unified Communications as a Service (UCaaS)

     Per User

Phone.com

     24x7 Support ,      Email ,      Phone ,      Chat ,      Knowledge Base ,      FAQs/Forum

Unified Communications as a Service (UCaaS)

     24x7 Support ,      Email ,      Phone ,      Knowledge Base ,      FAQs/Forum

Phone.com

     Self-Employed ,      Small-Business ,      Midsize-Business ,

Unified Communications as a Service (UCaaS)

     Self-Employed ,      Small-Business ,      Midsize-Business ,