| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
mHelpDesk is a comprehensive field service management software designed to streamline operations for small to medium-sized businesses. It excels in automating and organizing job scheduling, dispatching, and invoicing, making it easier for service professionals to manage their workloads efficiently. The software features a user-friendly interface, allowing for quick access to customer information, ... Read more about mHelpDesk |
Ventus is an intuitive field service management software that empowers businesses to streamline their operations by managing mobile workforces, scheduling jobs, and tracking assets in real time. With features like GPS tracking, mobile time tracking, and automated job dispatching, Ventus enables field service teams to improve response times and productivity. The platform is designed for industries ... Read more about Ventus |
|
| Free Trial |
14 Days
|
NA |
|
| Starting Price |
NA |
$3250 Per User |
|
| Category Features | |||
| Business Management Software | |||
| Performance Metrics | |||
| Inventory Management | |||
| Purchasing & Receiving | |||
| Calendar Management | |||
| Quotes/Estimates | |||
| Contact Management | |||
| Customizable Fields | |||
| Employee Management | |||
| Training Management | |||
| Workflow Management | |||
| Accounting | |||
| Financial Management | |||
| Marketing Automation | |||
| Task Management | |||
| Client Management | |||
| Project Management | |||
| Billing & Invoicing | |||
| Third Party Integrations | |||
| Access Controls/Permissions | |||
| CRM | |||
| Point of Sale (POS) | |||
| Document Management | |||
| Email Management | |||
| Purchase Order Management | |||
| Order Management | |||
| Time & Expense Tracking | |||
| Invoice Management | |||
| Client Portal | |||
| Artificial Intelligence | |||
| Time Tracking Software | |||
| Billable & Non-Billable Hours | |||
| Reporting/Analytics | |||
| Approval Process Control | |||
| Payroll Management | |||
| Vacation/Leave Tracking | |||
| Employee Scheduling | |||
| Attendance Tracking | |||
| Calendar Management | |||
| Employee Time Tracking | |||
| Online Time Tracking | |||
| Mobile Time Tracking | |||
| Time & Expense Tracking | |||
| Task Management | |||
| Clock In/Out | |||
| Timesheet Management | |||
| Offline Time Tracking | |||
| Alerts/Notifications | |||
| Leave Tracking | |||
| Project Tracking | |||
| Employee Database | |||
| Reminders | |||
| Sick Leave Tracking | |||
| Overtime Calculation | |||
| Project Management | |||
| Real Time Updates | |||
| Automatic Time Capture | |||
| Employee Management | |||
| Billing & Invoicing | |||
| Time Off Requests | |||
| Accounting Integration | |||
| Online Time Clock | |||
| Artificial Intelligence | |||
| Workforce Management Software | |||
| Performance Metrics | |||
| Compliance Tracking | |||
| Attendance Management | |||
| Sick Leave Tracking | |||
| Recruitment Management | |||
| Reporting/Analytics | |||
| Real Time Notifications | |||
| Employee Management | |||
| Time & Attendance | |||
| Employee Scheduling | |||
| Reminders | |||
| Clock In/Out | |||
| Approval Process Control | |||
| Timesheet Management | |||
| Employee Database | |||
| Calendar Management | |||
| Performance Management | |||
| Shift Swapping | |||
| Time Off Management | |||
| Payroll Management | |||
| Budgeting/Forecasting | |||
| Self Service Portal | |||
| Activity Tracking | |||
| Vacation/Leave Tracking | |||
| Skills Tracking | |||
| Time Off Requests | |||
| Document Storage | |||
| Labor Forecasting | |||
| Automated Scheduling | |||
| Employee Onboarding | |||
| Artificial Intelligence | |||
| Inventory Management Software | |||
| Reorder Management | |||
| Vendor Managed Inventory | |||
| Barcode/Ticket Scanning | |||
| Returns Management | |||
| Multi-Currency | |||
| Sales Reports | |||
| Purchase Order Management | |||
| Inventory Optimization | |||
| Inventory Management | |||
| Real Time Data | |||
| Multi-Channel Management | |||
| Cost Tracking | |||
| Invoice Management | |||
| Retail Inventory Management | |||
| Kitting | |||
| eCommerce Management | |||
| Customer Database | |||
| Product Identification | |||
| Shipping Management | |||
| Reporting/Analytics | |||
| Multi-Location | |||
| Inventory Control | |||
| Forecasting | |||
| Warehouse Management | |||
| Supplier Management | |||
| Point of Sale (POS) | |||
| Alerts/Notifications | |||
| Accounting Integration | |||
| Status Tracking | |||
| Order Management | |||
| Inventory Auditing | |||
| Inventory Replenishment | |||
| Artificial Intelligence | |||
| Workflow Management Software | |||
| Approval Process Control | |||
| Reporting/Analytics | |||
| Activity Dashboard | |||
| Activity Tracking | |||
| Role-Based Permissions | |||
| Calendar Management | |||
| Compliance Tracking | |||
| Alerts/Notifications | |||
| No-Code | |||
| Email Management | |||
| Real Time Notifications | |||
| Collaboration Tools | |||
| Document Storage | |||
| Real Time Reporting | |||
| Rules-Based Workflow | |||
| Graphical Workflow Editor | |||
| Task Management | |||
| Search/Filter | |||
| Monitoring | |||
| Progress Tracking | |||
| Document Management | |||
| Drag & Drop | |||
| Template Management | |||
| Workflow Configuration | |||
| Business Process Automation | |||
| Commenting/Notes | |||
| Access Controls/Permissions | |||
| Forms Management | |||
| Project Workflow | |||
| Artificial Intelligence | |||
| IT Management Software | |||
| Change Management | |||
| SLA Management | |||
| Activity Tracking | |||
| Knowledge Management | |||
| Dashboard | |||
| Audit Management | |||
| Self Service Portal | |||
| Patch Management | |||
| Capacity Management | |||
| Configuration Management | |||
| License Management | |||
| Alerts/Notifications | |||
| Inventory Management | |||
| Compliance Management | |||
| Remote Access/Control | |||
| Server Monitoring | |||
| Event Logs | |||
| Task Management | |||
| Incident Management | |||
| SSL Security | |||
| Audit Trail | |||
| Access Controls/Permissions | |||
| Ticket Management | |||
| Maintenance Scheduling | |||
| Chat/Messaging | |||
| Issue Auditing | |||
| IT Asset Tracking | |||
| IT Risk Management | |||
| Network Security | |||
| Artificial Intelligence | |||
| Employee Scheduling Software | |||
| Vacation/Leave Tracking | |||
| Employee Scheduling | |||
| Sick Leave Tracking | |||
| Messaging | |||
| Reporting/Analytics | |||
| Clock In/Out | |||
| Reminders | |||
| Mobile Alerts | |||
| Schedule Distribution | |||
| Payroll Management | |||
| Timesheet Management | |||
| Employee Portal | |||
| Shift Swapping | |||
| Calendar Management | |||
| Self Service Portal | |||
| Availability Management | |||
| Real Time Updates | |||
| GPS | |||
| Employee Management | |||
| Multi-Location | |||
| Task Scheduling | |||
| Overtime Calculation | |||
| Access Controls/Permissions | |||
| Employee Database | |||
| Compliance Management | |||
| Activity Tracking | |||
| Attendance Management | |||
| Artificial Intelligence | |||
| Facility Management Software | |||
| Residential Properties | |||
| Commercial Properties | |||
| Invoice Management | |||
| Maintenance Management | |||
| Facility Scheduling | |||
| Asset Lifecycle Management | |||
| Audit Management | |||
| Alerts/Notifications | |||
| Equipment Management | |||
| Inspection Management | |||
| Incident Management | |||
| Calendar Management | |||
| Historical Reporting | |||
| Vendor Management | |||
| Reporting/Analytics | |||
| Document Management | |||
| Compliance Management | |||
| Fixed Asset Management | |||
| Visitor Management | |||
| Access Controls/Permissions | |||
| Space Management | |||
| Work Order Management | |||
| Equipment Maintenance | |||
| Real Time Notifications | |||
| Document Storage | |||
| Contract/License Management | |||
| Preventive Maintenance | |||
| Inventory Management | |||
| Multi-Location | |||
| Parts Management | |||
| Communication Management | |||
| Service Request Management | |||
| Materials Management | |||
| Facility Asset Management | |||
| Artificial Intelligence | |||
| Field Service Management Software | |||
| Routing | |||
| Online Time Clock | |||
| Dispatch Management | |||
| Service History | |||
| Customizable Forms | |||
| Contract/License Management | |||
| Alerts/Notifications | |||
| Payment Collection | |||
| Real Time Data | |||
| Electronic Signature | |||
| Work Order Management | |||
| Quotes/Estimates | |||
| Scheduling | |||
| Billing & Invoicing | |||
| Inventory Management | |||
| Activity Tracking | |||
| CRM | |||
| Accounting Integration | |||
| Maintenance Scheduling | |||
| File Storage | |||
| Contact Database | |||
| Mobile Access | |||
| GPS | |||
| Calendar Management | |||
| Artificial Intelligence | |||
| Home Inspection Software | |||
| Report Summary | |||
| Repair Estimates | |||
| Electronic Signature | |||
| Audit Management | |||
| Add & Edit Photos | |||
| Activity Dashboard | |||
| GPS | |||
| Payment Processing | |||
| Video Support | |||
| Alerts/Notifications | |||
| Residential Inspections | |||
| Mobile App | |||
| Commercial Inspections | |||
| Freehand Sketch | |||
| Dispatch Management | |||
| Task Scheduling | |||
| Customer Database | |||
| Forms Management | |||
| Document Storage | |||
| Artificial Intelligence | |||
| Building Maintenance Software | |||
| Service History | |||
| Predictive Maintenance | |||
| Residential Properties | |||
| Maintenance Scheduling | |||
| Document Management | |||
| Vendor Management | |||
| Inspection Management | |||
| Alerts/Notifications | |||
| Contract/License Management | |||
| Technician Management | |||
| Billing & Invoicing | |||
| Calendar Management | |||
| Job Management | |||
| Asset Tracking | |||
| Inventory Management | |||
| Commercial Properties | |||
| Task Scheduling | |||
| Mobile Access | |||
| Reporting/Analytics | |||
| Dispatch Management | |||
| Artificial Intelligence | |||
| Calendar Software | |||
| Calendar Management | |||
| Color Codes/Icons | |||
| Collaboration Tools | |||
| Calendar Sync | |||
| Scheduling | |||
| Room Booking | |||
| Task Management | |||
| Address Book | |||
| Email Management | |||
| Calendar/Reminder System | |||
| Event Management | |||
| Website Integration | |||
| Artificial Intelligence | |||
| Carpet Cleaning Software | |||
| Scheduling | |||
| Dispatch Management | |||
| Mobile Access | |||
| Online Booking | |||
| Reporting & Statistics | |||
| Email Management | |||
| Work Order Management | |||
| Billing & Invoicing | |||
| Electronic Payments | |||
| Quotes/Estimates | |||
| Customer Management | |||
| Reminders | |||
| GPS | |||
| For Carpet Cleaners | |||
| Artificial Intelligence | |||
| Computer Repair Shop Software | |||
| Multi-Location | |||
| Billing & Invoicing | |||
| Employee Management | |||
| Repair Tickets | |||
| Point of Sale (POS) | |||
| Repair Tracking | |||
| Intake Management | |||
| Estimating | |||
| Job Management | |||
| CRM | |||
| Inventory Management | |||
| Artificial Intelligence | |||
| Construction Accounting Software | |||
| General Ledger | |||
| Quotes/Estimates | |||
| Construction Breakdowns | |||
| Multiple Projects | |||
| Budgeting/Forecasting | |||
| Project Time Tracking | |||
| Cash Management | |||
| Accounts Payable | |||
| Time & Expense Tracking | |||
| Billing & Invoicing | |||
| Project Tracking | |||
| Job Costing | |||
| Accounts Receivable | |||
| Purchase Order Management | |||
| Payroll Management | |||
| Document Management | |||
| Mobile Access | |||
| Artificial Intelligence | |||
| Contract Management Software | |||
| Version Control | |||
| Completion Tracking | |||
| Team Collaboration | |||
| Audit Trail | |||
| Contact Management | |||
| Compliance Tracking | |||
| Electronic Signature | |||
| Workflow Management | |||
| Digital Signature | |||
| Data Extraction | |||
| Customizable Branding | |||
| Pre-built Templates | |||
| Approval Process Control | |||
| Full Text Search | |||
| Document Storage | |||
| Reminders | |||
| CRM | |||
| Artificial Intelligence | |||
| Contractor Management Software | |||
| Subcontractor Management | |||
| Contractor Database | |||
| Safety Management | |||
| Qualification Tracking | |||
| Scheduling | |||
| Job Management | |||
| Document Management | |||
| Budgeting/Forecasting | |||
| Timesheet Management | |||
| Multiple Projects | |||
| Bid Management | |||
| Compliance Management | |||
| Project Tracking | |||
| Artificial Intelligence | |||
| Electrical Contractor Software | |||
| Billing & Invoicing | |||
| Scheduling | |||
| GPS | |||
| Contract/License Management | |||
| Customer Management | |||
| Job Scheduling | |||
| Calendar Management | |||
| Mobile Access | |||
| Quotes/Estimates | |||
| Alerts/Notifications | |||
| Invoice Management | |||
| Time Tracking | |||
| Work Order Management | |||
| For Commercial and/or Industrial Electrical Contractors | |||
| Artificial Intelligence | |||
| Equipment Maintenance Software | |||
| Inventory Control | |||
| Preventive Maintenance | |||
| Inventory Management | |||
| Equipment Tracking | |||
| Inspection Management | |||
| Work Order Management | |||
| Asset Lifecycle Management | |||
| Warranty Tracking | |||
| Billing & Invoicing | |||
| Job Management | |||
| Maintenance Scheduling | |||
| Multi-Location | |||
| Fixed Asset Management | |||
| Reporting/Analytics | |||
| Inventory Tracking | |||
| Audit Trail | |||
| Mobile Access | |||
| Calibration Management | |||
| Vendor Management | |||
| Artificial Intelligence | |||
| Franchise Management Software | |||
| Online Store | |||
| CRM | |||
| Franchise Intranet | |||
| Reporting & Statistics | |||
| Inventory Management | |||
| Job Scheduling | |||
| Employee Management | |||
| Audit Management | |||
| Website Management | |||
| Task Management | |||
| Billing & Invoicing | |||
| Point of Sale (POS) | |||
| Financial Management | |||
| Sales Activity Management | |||
| Document Management | |||
| Collaboration Tools | |||
| Artificial Intelligence | |||
| Garage Door Software | |||
| Contract/License Management | |||
| Electronic Signature | |||
| Quotes/Estimates | |||
| Scheduling | |||
| Billing & Invoicing | |||
| Customer Management | |||
| Equipment Tracking | |||
| QuickBooks Integration | |||
| Warranty Tracking | |||
| Job Costing | |||
| Dispatch Management | |||
| Inventory Management | |||
| Technician Management | |||
| Artificial Intelligence | |||
| HVAC Software | |||
| Service History | |||
| Calendar Management | |||
| Job Management | |||
| Billing & Invoicing | |||
| Electronic Payments | |||
| Inventory Management | |||
| Task Scheduling | |||
| Customer History | |||
| Technician Management | |||
| Quotes/Estimates | |||
| Inventory Control | |||
| Location Tracking | |||
| Customer Database | |||
| Routing | |||
| Real-Time Updates | |||
| Maintenance Scheduling | |||
| Artificial Intelligence | |||
| HVAC Estimating Software | |||
| Billing & Invoicing | |||
| Scheduling | |||
| Quotes/Estimates | |||
| Cost Estimating | |||
| Labor Rates | |||
| Cost Database | |||
| Calendar Management | |||
| Job Costing | |||
| Takeoff | |||
| Work Order Management | |||
| Electronic Signature | |||
| Data Import/Export | |||
| Accounting Integration | |||
| Commercial/Industrial | |||
| Bid Management | |||
| CAD Tools | |||
| Visual Assemblies | |||
| Artificial Intelligence | |||
| IT Service Software | |||
| Release Management | |||
| Contract/License Management | |||
| Knowledge Management | |||
| Activity Dashboard | |||
| Self Service Portal | |||
| Workflow Management | |||
| Service Catalog | |||
| Third-Party Integrations | |||
| Configuration Management | |||
| Alerts/Notifications | |||
| Inventory Management | |||
| Change Management | |||
| Problem Management | |||
| Compliance Management | |||
| Task Management | |||
| Support Ticket Management | |||
| Real-Time Monitoring | |||
| Resource Allocation & Planning | |||
| Service Request Management | |||
| Artificial Intelligence | |||
| Landscape Software | |||
| Time Tracking | |||
| Groundskeeping Management | |||
| Appointment Scheduling | |||
| Dispatch Management | |||
| Routing | |||
| Contract/License Management | |||
| Work Order Management | |||
| Employee Management | |||
| Job Management | |||
| Calendar Management | |||
| Electronic Signature | |||
| Billing & Invoicing | |||
| Activity Tracking | |||
| Alerts/Notifications | |||
| Mobile Access | |||
| Quotes/Estimates | |||
| Maintenance Scheduling | |||
| Landscape Design | |||
| Payroll Management | |||
| Data Import/Export | |||
| Third-Party Integrations | |||
| Artificial Intelligence | |||
| Lawn Care Software | |||
| Employee Management | |||
| Scheduling | |||
| Time Tracking | |||
| Equipment Management | |||
| Dispatch Management | |||
| Mobile Access | |||
| Service History | |||
| Contract/License Management | |||
| Routing | |||
| Billing & Invoicing | |||
| Work Order Management | |||
| Quotes/Estimates | |||
| Calendar Management | |||
| Customer Management | |||
| Artificial Intelligence | |||
| Maid Service Software | |||
| Reporting & Statistics | |||
| Recurring Appointments | |||
| Billing & Invoicing | |||
| SMS Messaging | |||
| Automated Scheduling | |||
| GPS | |||
| Electronic Payments | |||
| Mobile Access | |||
| Quotes/Estimates | |||
| Dispatch Management | |||
| Service History | |||
| Calendar Management | |||
| Time Tracking | |||
| Routing | |||
| Work Order Management | |||
| Reminders | |||
| Online Booking | |||
| Multi-Location | |||
| Artificial Intelligence | |||
| Maintenance Management Software | |||
| Technician Management | |||
| Predictive Maintenance | |||
| Document Management | |||
| Audit Trail | |||
| Inspection Management | |||
| Mobile Access | |||
| Inventory Management | |||
| Calibration Management | |||
| Scheduling | |||
| Third-Party Integrations | |||
| Multi-Location | |||
| Calendar Management | |||
| Service History | |||
| Key & Lock Management | |||
| Billing & Invoicing | |||
| Activity Dashboard | |||
| Reporting & Statistics | |||
| Vendor Management | |||
| Artificial Intelligence | |||
| Oil and Gas Software | |||
| Project Management | |||
| Mobile Access | |||
| Job Costing | |||
| Inventory Management | |||
| Activity Tracking | |||
| Resource Management | |||
| Reporting & Statistics | |||
| Scheduling | |||
| Compliance Management | |||
| Data Visualization | |||
| Equipment Management | |||
| Work Order Management | |||
| Third-Party Integrations | |||
| Real-Time Updates | |||
| Logistics Management | |||
| Data Import/Export | |||
| Forecasting | |||
| Maintenance Management | |||
| For Oil & Gas | |||
| Data Analysis Tools | |||
| Production Management | |||
| Asset Tracking | |||
| Artificial Intelligence | |||
| Pest Control Software | |||
| Fleet Management | |||
| Quotes/Estimates | |||
| Pest Activity Tracking | |||
| Routing | |||
| Electronic Signature | |||
| Technician Management | |||
| Billing & Invoicing | |||
| Customer Database | |||
| Calendar Management | |||
| Dispatch Management | |||
| Job Scheduling | |||
| Pesticide Usage Tracking | |||
| Customer History | |||
| Artificial Intelligence | |||
| Plumbing Software | |||
| Routing | |||
| Dispatch Management | |||
| Mobile App | |||
| Service History | |||
| Maintenance Scheduling | |||
| Real-Time Data | |||
| Customer Database | |||
| Billing & Invoicing | |||
| Payment Processing | |||
| Electronic Signature | |||
| Technician Management | |||
| Quotes/Estimates | |||
| Equipment Tracking | |||
| Artificial Intelligence | |||
| Pool Service Software | |||
| Work Order Management | |||
| Billing & Invoicing | |||
| Maintenance Scheduling | |||
| Quotes/Estimates | |||
| Artificial Intelligence | |||
| Quoting Software | |||
| Client Portal | |||
| Pricing Management | |||
| CRM | |||
| Electronic Signature | |||
| Contract/License Management | |||
| Discount Management | |||
| Document Management | |||
| Cataloging/Categorization | |||
| Reminders | |||
| Customizable Branding | |||
| Third-Party Integrations | |||
| Proposal Generation | |||
| Electronic Payments | |||
| Contact Management | |||
| Activity Dashboard | |||
| Billing & Invoicing | |||
| Drag & Drop | |||
| Automated Quoting | |||
| Estimating | |||
| Artificial Intelligence | |||
| Roofing Software | |||
| Commercial | |||
| Quotes/Estimates | |||
| Scheduling | |||
| Inspection Management | |||
| Work Order Management | |||
| Billing & Invoicing | |||
| Aerial Measurement | |||
| CRM | |||
| Dispatch Management | |||
| Photo Capture | |||
| Artificial Intelligence | |||
| Security System Installer Software | |||
| Document Imaging | |||
| Customer Management | |||
| Job Tracking | |||
| Mobile Access | |||
| Billing & Invoicing | |||
| Job Costing | |||
| Quotes/Estimates | |||
| GPS | |||
| Inventory Management | |||
| Lead Management | |||
| Routing | |||
| Customizable Reports | |||
| Document Storage | |||
| Work Order Management | |||
| Third-Party Integrations | |||
| Invoice Management | |||
| Artificial Intelligence | |||
| Service Dispatch Software | |||
| Customer Database | |||
| Real-Time Updates | |||
| Job Management | |||
| Work Order Management | |||
| Billing & Invoicing | |||
| Self Service Portal | |||
| GPS | |||
| Routing | |||
| Real-Time Data | |||
| Quotes/Estimates | |||
| Mobile Access | |||
| Accounting Integration | |||
| Calendar Management | |||
| Technician Management | |||
| Inventory Control | |||
| Contract/License Management | |||
| Service History | |||
| Artificial Intelligence | |||
| Towing Software | |||
| Lot Management | |||
| Fleet Management | |||
| Third-Party Integrations | |||
| Routing | |||
| Real-Time Data | |||
| Dispatch Management | |||
| Job Management | |||
| Alerts/Notifications | |||
| Electronic Signature | |||
| Fuel Management | |||
| Assignment Management | |||
| Billing & Invoicing | |||
| Employee Management | |||
| Customer Database | |||
| Client Management | |||
| Accounting Integration | |||
| Commission Management | |||
| Reporting & Statistics | |||
| GPS | |||
| Chat/Messaging | |||
| Artificial Intelligence | |||
| Work Order Software | |||
| Contract/License Management | |||
| Electronic Signature | |||
| Job Tracking | |||
| Quotes/Estimates | |||
| Recurring Appointments | |||
| Document Management | |||
| Calendar Management | |||
| Billing & Invoicing | |||
| Reporting & Statistics | |||
| Mobile Access | |||
| Maintenance Scheduling | |||
| Third-Party Integrations | |||
| Dispatch Management | |||
| Preventive Maintenance | |||
| Alerts/Notifications | |||
| Inventory Management | |||
| Technician Management | |||
| Artificial Intelligence | |||
| Customer Relationship Management (CRM) Software | |||
| Referral Tracking | |||
| Mobile Access | |||
| Lead Qualification | |||
| Contact Database | |||
| Sales Pipeline Management | |||
| Territory Management | |||
| Quotes/Estimates | |||
| Customizable Fields | |||
| Calendar/Reminder System | |||
| Marketing Automation | |||
| Task Management | |||
| Interaction Tracking | |||
| Social Media Integration | |||
| Pipeline Management | |||
| Lead Capture | |||
| Forecasting | |||
| Contact Management | |||
| Email Management | |||
| Lead Generation | |||
| Workflow Management | |||
| Activity Dashboard | |||
| Internal Chat Integration | |||
| Segmentation | |||
| Alerts/Notifications | |||
| Document Storage | |||
| Lead Management | |||
| Reporting/Analytics | |||
| Data Import/Export | |||
| AI/Machine Learning | |||
| Artificial Intelligence | |||
| IT Ticketing Systems Software | |||
| Access Controls/Permissions | |||
| Activity Dashboard | |||
| Alerts/Escalation | |||
| Asset Lifecycle Management | |||
| Automated Responses | |||
| Automated Routing | |||
| Change Management | |||
| Collaboration Tools | |||
| Configurable Workflow | |||
| Customizable Branding | |||
| Customizable Fields | |||
| Customizable Forms | |||
| Customizable Reports | |||
| Customizable Templates | |||
| Help Desk Management | |||
| Incident Management | |||
| IT Asset Management | |||
| Knowledge Base Management | |||
| Macros/Templated Responses | |||
| Multi-Channel Communication | |||
| Multi-Language | |||
| Prioritization | |||
| Problem Management | |||
| Release Management | |||
| Reporting/Analytics | |||
| Self Service Portal | |||
| Service Catalog | |||
| Service Reporting | |||
| Support Ticket Management | |||
| Support Ticket Tracking | |||
| Task Management | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | On-Premise | |
| Devices Supported | Web-Based, iPhone, Android, Mac, | Windows, Linux | |
| Pricing Model | Contact Vendor | Per User | |
| Support | Email, Phone, Chat, Knowledge Base | Email, Phone | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
|
