| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
Spotler Engage is an advanced customer service software designed to enhance customer interactions and improve service delivery for businesses. This platform offers a suite of tools for managing customer inquiries, tracking support tickets, and providing timely responses to customer needs. With Spotler Engage, users can create a centralized knowledge base that enables customers to find answers to c... Read more about Spotler Engage |
|
| Free Trial |
14 Days
|
NA |
|
| Starting Price |
$999 Per Month |
||
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, iPhone, Android, | |
| Pricing Model | Per Feature | Contact Vendor | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
|
