| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
Requestia is an IT Service Management (ITSM) software designed to streamline and optimize IT service delivery in organizations. With its user-friendly interface, Requestia helps IT teams handle service requests, incidents, problems, and changes efficiently. The software follows industry best practices, including ITIL (Information Technology Infrastructure Library) frameworks, ensuring a structured... Read more about Requestia IT Service Management |
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| Free Trial |
14 Days
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NA |
|
| Starting Price |
$999 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, | |
| Pricing Model | Per Feature | Contact Vendor | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Phone | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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