| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
KnowledgeOwl is a comprehensive knowledge management software that excels in creating user-friendly, easily navigable knowledge bases. Ideal for both internal team use and customer support, its strength lies in its simplicity and flexibility. Users can quickly create detailed documentation, guides, and FAQs with an intuitive editor that requires no technical expertise. KnowledgeOwl's standout feat... Read more about KnowledgeOwl |
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| Free Trial |
14 Days
|
Available |
|
| Starting Price |
$999 Per Month |
$90 Per Month |
|
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, Windows, Mac, Linux | |
| Pricing Model | Per Feature | Flat Rate | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Phone, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Small-Business,
Midsize-Business,
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