| Product | |||
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| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
HelpOnClick is an advanced help desk software designed to enhance customer support and streamline issue resolution processes for organizations. With its intuitive interface, HelpOnClick enables users to manage support tickets, track customer inquiries, and provide timely assistance effectively. The platform offers robust reporting and analytics features, allowing businesses to monitor support perf... Read more about HelpOnClick |
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| Free Trial |
14 Days
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Available |
|
| Starting Price |
$999 Per Month |
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| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted , On-Premise | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, iPhone, Android, Windows, Linux | |
| Pricing Model | Per Feature | Contact Vendor | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Chat, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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