| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
FocalScope is a comprehensive help desk software designed to streamline customer support and improve service efficiency. With a user-friendly interface, it enables support teams to manage inquiries, tickets, and customer interactions from multiple channels, including email, chat, and social media. The software’s ticketing system allows agents to categorize, prioritize, and track requests easily,... Read more about FocalScope |
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| Free Trial |
14 Days
|
Available |
|
| Starting Price |
$999 Per Month |
$9 Per User |
|
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted , On-Premise | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, Windows, Linux | |
| Pricing Model | Per Feature | Per User | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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Self-Employed,
Small-Business,
Midsize-Business,
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