| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk |
Case Status is a robust portal software designed to streamline case management and improve communication between organizations and their clients or stakeholders. It provides a secure, user-friendly interface where users can submit, track, and manage cases or requests in real-time. Case Status offers customizable workflows, enabling organizations to tailor the case handling process to their specifi... Read more about Case Status |
|
| Free Trial |
14 Days
|
NA |
|
| Starting Price |
$999 Per Month |
$99 Per Month |
|
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, | Web-Based, iPhone, Android, | |
| Pricing Model | Per Feature | Contact Vendor | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | Email, Phone, Chat, Knowledge Base, FAQs/Forum | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
|
