| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
4.4 (2 Reviews) |
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| Description |
FocalScope is a comprehensive help desk software designed to streamline customer support and improve service efficiency. With a user-friendly interface, it enables support teams to manage inquiries, tickets, and customer interactions from multiple channels, including email, chat, and social media. The software’s ticketing system allows agents to categorize, prioritize, and track requests easily,... Read more about FocalScope |
Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite |
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| Free Trial |
Available |
Available |
|
| Starting Price |
$9 Per User |
$55 Per Month |
|
| Category Features | |||
| Other Information | |||
| Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
| Devices Supported | Web-Based, Windows, Linux | Web-Based, iPhone, Android, | |
| Pricing Model | Per User | Per User | |
| Support | 24x7 Support, Email, Phone, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Self-Employed,
Small-Business,
Midsize-Business,
Large-Enterprise-Business
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