| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
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| Description |
Canfigure is a specialized help desk software designed to streamline customer support operations for organizations. This platform provides tools for managing support tickets, tracking customer inquiries, and facilitating communication between support teams and customers. With Canfigure, users can easily categorize and prioritize tickets, ensuring prompt resolution of issues. The software includes ... Read more about Canfigure |
Faddom is a dynamic, user-friendly software designed for comprehensive network mapping and dependency analysis. It excels in real-time visualization, making complex network structures easily understandable. This tool is adept at identifying critical dependencies, helping IT teams anticipate and mitigate risks. Faddom's strength lies in its capability to analyze both on-premise and cloud environmen... Read more about Faddom |
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| Free Trial |
Available |
14 Days
|
|
| Starting Price |
$2000 Per Feature |
$10000 Per Year |
|
| Category Features | |||
| Help Desk Software | |||
| Automated Routing | |||
| Call Center Management | |||
| Real-Time Chat | |||
| Performance Metrics | |||
| Customer Database | |||
| Self Service Portal | |||
| SLA Management | |||
| CRM | |||
| Real Time Notifications | |||
| Multi-Channel Communication | |||
| Support Ticket Management | |||
| Surveys & Feedback | |||
| Document Storage | |||
| Social Media Integration | |||
| Alerts/Escalation | |||
| Prioritization | |||
| Workflow Configuration | |||
| Ticket Management | |||
| Reporting/Analytics | |||
| Access Controls/Permissions | |||
| IT Asset Management | |||
| Email Management | |||
| Customer History | |||
| Interaction Tracking | |||
| Knowledge Base Management | |||
| Remote Access/Control | |||
| Artificial Intelligence | |||
| ITSM Software | |||
| Service Catalog | |||
| Alerts/Escalation | |||
| Multi-Channel Communication | |||
| Configuration Management | |||
| Inventory Management | |||
| Approval Process Control | |||
| Contract/License Management | |||
| Asset Tracking | |||
| Prioritization | |||
| Activity Tracking | |||
| Change Management | |||
| Knowledge Base Management | |||
| Self Service Portal | |||
| Incident Management | |||
| Alerts/Notifications | |||
| Chat/Messaging | |||
| Project Management | |||
| SLA Management | |||
| Access Controls/Permissions | |||
| Problem Management | |||
| Availability Management | |||
| Support Ticket Management | |||
| Surveys & Feedback | |||
| Help Desk Management | |||
| Capacity Management | |||
| Release Management | |||
| Asset Lifecycle Management | |||
| Task Management | |||
| Audit Trail | |||
| Remote Access & Monitoring | |||
| Artificial Intelligence | |||
| IT Management Software | |||
| Change Management | |||
| SLA Management | |||
| Activity Tracking | |||
| Knowledge Management | |||
| Dashboard | |||
| Audit Management | |||
| Self Service Portal | |||
| Patch Management | |||
| Capacity Management | |||
| Configuration Management | |||
| License Management | |||
| Alerts/Notifications | |||
| Inventory Management | |||
| Compliance Management | |||
| Remote Access/Control | |||
| Server Monitoring | |||
| Event Logs | |||
| Task Management | |||
| Incident Management | |||
| SSL Security | |||
| Audit Trail | |||
| Access Controls/Permissions | |||
| Ticket Management | |||
| Maintenance Scheduling | |||
| Chat/Messaging | |||
| Issue Auditing | |||
| IT Asset Tracking | |||
| IT Risk Management | |||
| Network Security | |||
| Artificial Intelligence | |||
| Data Center Management Software | |||
| Multi-User Collaboration | |||
| Inventory Management | |||
| Access Controls/Permissions | |||
| Real Time Updates | |||
| Power Management | |||
| Compliance Management | |||
| Event Logs | |||
| SSL Security | |||
| Uptime Reporting | |||
| Capacity Management | |||
| Alerts/Notifications | |||
| Prioritization | |||
| Role-Based Permissions | |||
| Server Monitoring | |||
| Configuration Management | |||
| IT Asset Tracking | |||
| Audit Management | |||
| Data Import/Export | |||
| Change Management | |||
| Data Storage Management | |||
| Performance Monitoring | |||
| Artificial Intelligence | |||
| Issue Tracking Software | |||
| Issue Scheduling | |||
| Customizable Reports | |||
| Real Time Notifications | |||
| Chat/Messaging | |||
| Help Desk Management | |||
| Assignment Management | |||
| Task Management | |||
| Collaboration Tools | |||
| Role-Based Permissions | |||
| Commenting/Notes | |||
| Ticket Management | |||
| Alerts/Notifications | |||
| Projections | |||
| Multi-Channel Communication | |||
| Recurring Issues | |||
| Issue Tracking | |||
| Knowledge Base Management | |||
| Email Management | |||
| Support Ticket Tracking | |||
| Monitoring | |||
| Project Management | |||
| Issue Auditing | |||
| Prioritization | |||
| Task Progress Tracking | |||
| Self Service Portal | |||
| Surveys & Feedback | |||
| SLA Management | |||
| Artificial Intelligence | |||
| Fixed Asset Management Software | |||
| Compliance Management | |||
| Audit Management | |||
| Real Time Data | |||
| Inventory Tracking | |||
| Alerts/Notifications | |||
| Depreciation Management | |||
| Document Management | |||
| Equipment Maintenance | |||
| Contract/License Management | |||
| Purchase Order Management | |||
| Asset Accounting | |||
| Asset Lifecycle Management | |||
| Task Management | |||
| Disposal Management | |||
| Asset Tracking | |||
| Multi-Location | |||
| Barcoding/RFID | |||
| Work Order Management | |||
| Location Tracking | |||
| Maintenance Scheduling | |||
| Cost Tracking | |||
| Inventory Management | |||
| Artificial Intelligence | |||
| Asset Tracking Software | |||
| Activity Tracking | |||
| Location Tracking | |||
| Work Order Management | |||
| Audit Management | |||
| Contract/License Management | |||
| Inventory Management | |||
| Equipment Tracking | |||
| Reservations Management | |||
| Cost Tracking | |||
| Maintenance Management | |||
| Inventory Tracking | |||
| Barcoding/RFID | |||
| Disposal Management | |||
| Check-in/Check-out | |||
| Asset Lifecycle Management | |||
| Compliance Management | |||
| Maintenance Scheduling | |||
| IT Asset Tracking | |||
| Multi-Location | |||
| Depreciation Management | |||
| Fixed Asset Management | |||
| Purchase Order Management | |||
| GPS | |||
| Artificial Intelligence | |||
| Change Management Software | |||
| Approval Workflow | |||
| Training Management | |||
| Task Management | |||
| Audit Trail | |||
| Change Planning | |||
| Release Management | |||
| Change Tracking | |||
| Compliance Management | |||
| Prioritization | |||
| Artificial Intelligence | |||
| CMDB Software | |||
| Change Management | |||
| Performance Monitoring | |||
| Contract/License Management | |||
| Device Auto Discovery | |||
| API | |||
| IT Asset Management | |||
| Data Visualization | |||
| Impact Management | |||
| Service Level Agreement (SLA) Management | |||
| License Management | |||
| Relationship Mapping | |||
| Inventory Management | |||
| Configuration Management | |||
| Compliance Management | |||
| Knowledge Base Management | |||
| Workflow Management | |||
| Asset Lifecycle Management | |||
| Prioritization | |||
| IT Asset Tracking | |||
| Artificial Intelligence | |||
| EAM Software | |||
| Equipment Management | |||
| Maintenance Management | |||
| IT Asset Management | |||
| Software License Management | |||
| Parts Management | |||
| Work Order Management | |||
| Warranty Tracking | |||
| Fixed Asset Management | |||
| Energy Management | |||
| Inspection Management | |||
| Historical Reporting | |||
| Mobile Access | |||
| Inventory Management | |||
| Cost Tracking | |||
| Preventive Maintenance | |||
| Artificial Intelligence | |||
| Equipment Maintenance Software | |||
| Inventory Control | |||
| Preventive Maintenance | |||
| Inventory Management | |||
| Equipment Tracking | |||
| Inspection Management | |||
| Work Order Management | |||
| Asset Lifecycle Management | |||
| Warranty Tracking | |||
| Billing & Invoicing | |||
| Job Management | |||
| Maintenance Scheduling | |||
| Multi-Location | |||
| Fixed Asset Management | |||
| Reporting/Analytics | |||
| Inventory Tracking | |||
| Audit Trail | |||
| Mobile Access | |||
| Calibration Management | |||
| Vendor Management | |||
| Artificial Intelligence | |||
| IT Asset Management Software | |||
| Contract/License Management | |||
| Compliance Tracking | |||
| Cost Tracking | |||
| Procurement Management | |||
| Supplier Management | |||
| Configuration Management | |||
| Asset Tracking | |||
| Maintenance Management | |||
| Reporting/Analytics | |||
| Audit Management | |||
| Inventory Management | |||
| Change Management | |||
| Requisition Management | |||
| Support Ticket Management | |||
| Barcode/Ticket Scanning | |||
| Alerts/Notifications | |||
| Artificial Intelligence | |||
| IT Documentation Software | |||
| Process/Workflow Automation | |||
| Documentation Management | |||
| Search/Filter | |||
| Knowledge Base Management | |||
| Templates | |||
| Credential Management | |||
| IT Asset Tracking | |||
| IT Asset Management | |||
| Access Controls/Permissions | |||
| Drag & Drop | |||
| Change Tracking | |||
| Relationship Mapping | |||
| Checklists | |||
| Artificial Intelligence | |||
| IT Service Software | |||
| Release Management | |||
| Contract/License Management | |||
| Knowledge Management | |||
| Activity Dashboard | |||
| Self Service Portal | |||
| Workflow Management | |||
| Service Catalog | |||
| Third-Party Integrations | |||
| Configuration Management | |||
| Alerts/Notifications | |||
| Inventory Management | |||
| Change Management | |||
| Problem Management | |||
| Compliance Management | |||
| Task Management | |||
| Support Ticket Management | |||
| Real-Time Monitoring | |||
| Resource Allocation & Planning | |||
| Service Request Management | |||
| Artificial Intelligence | |||
| Network Mapping Software | |||
| Color Codes/Icons | |||
| Map Exporting | |||
| Reporting/Analytics | |||
| On-Demand Mapping | |||
| Compliance Tracking | |||
| Device Auto Discovery | |||
| Location-Based Mapping | |||
| Self-Updating Maps | |||
| Hierarchical Mapping | |||
| Artificial Intelligence | |||
| Preventive Maintenance Software | |||
| Asset Tracking | |||
| Inventory Management | |||
| Inspection Management | |||
| Reminders | |||
| Work Order Management | |||
| Mobile Access | |||
| Maintenance Scheduling | |||
| Calendar Management | |||
| Purchase Order Management | |||
| Predictive Maintenance | |||
| Equipment Tracking | |||
| Scheduling | |||
| Vendor Management | |||
| Artificial Intelligence | |||
| Service Desk Software | |||
| Change Management | |||
| Incident Management | |||
| Service Level Agreement (SLA) Management | |||
| Reporting & Statistics | |||
| IT Asset Management | |||
| Remote Access/Control | |||
| Procurement Management | |||
| Self Service Portal | |||
| Prioritization | |||
| Real-Time Notifications | |||
| Mobile Access | |||
| Support Ticket Management | |||
| CMDB | |||
| Alerts/Notifications | |||
| Knowledge Base Management | |||
| Problem Management | |||
| Customer Support | |||
| Analytics | |||
| Artificial Intelligence | |||
| Tool Management Software | |||
| Inventory Management | |||
| Asset Images | |||
| Asset Lifecycle Management | |||
| Check-in/Check-out | |||
| Calibration Management | |||
| Work Order Management | |||
| Status Tracking | |||
| Maintenance Scheduling | |||
| Location Tracking | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted , On-Premise | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Linux | Web-Based, Windows, Linux | |
| Pricing Model | Per Feature | Usage Based | |
| Support | Email, Phone, Chat, FAQs/Forum | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Self-Employed,
Small-Business,
Midsize-Business,
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Small-Business,
Midsize-Business,
Large-Enterprise-Business
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