Best Customer Satisfaction Software

SurveyJoy is a powerful survey software that empowers organizations to create, distribute, and analyze surveys effortlessly. With a user-friendly interface, users can design custom surveys tailored to their specific needs, utilizing a variety of question formats including multiple choice, open-ended, and rating scales. The platform facilitates easy distribution through email, social media, or embe... Read more about SurveyJoy

Shoutshare is a dedicated customer satisfaction software designed to help businesses measure, analyze, and improve their customer satisfaction levels. The platform offers tools for creating and distributing surveys, collecting feedback, and tracking customer sentiments in real-time. Shoutshare's intuitive interface allows businesses to design customized surveys tailored to their specific needs, en... Read more about Shoutshare

Stames is an advanced help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a comprehensive suite of features including ticket management, multi-channel support, automated workflows, knowledge base integration, real-time analytics, and collaboration tools, ensuring that all aspects of customer support are seamlessly handl... Read more about Stames

HOM is a comprehensive maintenance management software designed to streamline facility management and maintenance operations for businesses and organizations. This platform provides users with powerful tools for tracking maintenance requests, managing work orders, and scheduling preventive maintenance activities. With HOM, facility managers can easily create and assign tasks, monitor progress, and... Read more about HOM

Grappin is a customer satisfaction software that enables businesses to gather valuable feedback from their clients and improve service quality. With customizable surveys, Grappin helps businesses collect insights on customer satisfaction, product performance, and service delivery. The software’s user-friendly interface allows businesses to design surveys that match their branding, targeting spec... Read more about Grappin

Corelation is a powerful data analysis software that enables businesses to extract valuable insights from large datasets and make informed decisions. The software offers a suite of analytical tools, including data mining, statistical analysis, and machine learning, that can be applied to a wide range of industries, from finance to healthcare. Corelation’s advanced algorithms allow users to ident... Read more about Corelation

SuccessBoard is a customer success software designed to help businesses enhance their customer relationships by providing actionable insights into customer health, satisfaction, and engagement. The platform offers a comprehensive view of each customer’s journey, from onboarding to ongoing support, enabling businesses to track important metrics such as churn risk, product usage, and customer sati... Read more about SuccessBoard

Truverus is an employee engagement software that helps organizations foster a positive work environment by measuring and improving employee satisfaction, motivation, and overall engagement. Through a series of customizable surveys, polls, and feedback tools, Truverus provides valuable insights into the sentiments and needs of employees. The platform allows businesses to track key engagement metric... Read more about Truverus

Infuse Reviews is a robust review management software designed to help businesses monitor, manage, and respond to customer feedback across various platforms. This tool aggregates reviews from multiple sources, allowing companies to gain insights into customer sentiment and improve their services. Infuse Reviews offers analytical tools that help track trends, measure customer satisfaction, and iden... Read more about Infuse Reviews

CircleOne is a comprehensive customer relationship management (CRM) software designed to enhance customer interactions and drive business growth. This platform provides businesses with tools to manage customer data, track interactions, and analyze sales performance effectively. With CircleOne, organizations can centralize customer information, enabling teams to access valuable insights that inform... Read more about CircleOne

Myopolis is a powerful and versatile survey software that enables businesses and organizations to design, distribute, and analyze surveys with ease. This platform offers a wide variety of survey templates and question types, such as multiple choice, open-ended, Likert scales, and more, allowing users to tailor their surveys to meet specific research needs. Myopolis supports both online and offline... Read more about Myopolis

Tesseron is an IT service management software that helps IT teams deliver efficient support and manage IT assets effectively. The platform provides features for ticketing, incident management, asset tracking, and knowledge base creation, enabling IT departments to respond to user requests quickly and maintain IT infrastructure. Tesseron’s user-friendly dashboard allows IT administrators to prior... Read more about Tesseron

Userlot is a customer success software designed to help businesses foster stronger relationships with their clients by providing tools for engagement, support, and retention. The software enables businesses to track and manage customer interactions, ensuring that every touchpoint is optimized for positive outcomes. With Userlot, teams can set up automated workflows, providing timely responses to c... Read more about Userlot

Edaya is a hospitality property management software designed to streamline operations for hotels, resorts, and other lodging facilities. It provides tools for managing reservations, guest check-ins, housekeeping, and billing, ensuring a seamless experience for both guests and staff. Edaya integrates with online booking platforms, enabling real-time room availability updates and simplifying reserva... Read more about Edaya

RapidNPS is a user-friendly Net Promoter Score (NPS) software designed to help businesses measure and improve customer satisfaction. The software allows companies to gather feedback from customers by sending automated NPS surveys via email, SMS, or in-app messages. It provides a simple yet powerful way to gauge customer loyalty and identify promoters, passives, and detractors. RapidNPS enables bus... Read more about RapidNPS

EngagePackage is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers. With its multi-channel communication capabilities, EngagePackage allows businesses to reach customers through email, SMS, social media, and live chat, all from one unified platform. The software’s automation features enable businesses to set up personalized... Read more about EngagePackage

Indellia is a robust customer experience (CX) software designed to help businesses enhance every touchpoint of the customer journey. Whether you're interacting with customers through email, live chat, social media, or in-person, Indellia provides a centralized platform for managing customer relationships and improving satisfaction. The software includes advanced tools for collecting and analyzing ... Read more about Indellia

TrueBlue is a customer satisfaction software designed to help organizations measure and improve customer experiences. This platform provides comprehensive tools for conducting surveys, collecting feedback, and analyzing customer sentiment, enabling users to gain valuable insights into customer satisfaction levels. With its user-friendly interface, businesses can easily create and distribute survey... Read more about TrueBlue

Auto Reminder is a customer satisfaction software that enables businesses to automate appointment reminders, follow-up messages, and feedback requests, improving customer engagement and satisfaction. By sending timely reminders via SMS, email, or phone, Auto Reminder helps reduce no-show rates and ensures customers stay informed about upcoming appointments. The software’s feedback collection too... Read more about Auto Reminder

Storyboard CRM is a social customer relationship management (CRM) software designed to help businesses build and nurture meaningful relationships with their customers through social media. With Storyboard CRM, businesses can monitor and engage with customers across various social media platforms in real-time, track interactions, and provide personalized responses. The software aggregates data from... Read more about Storyboard CRM

Trustr is a customer satisfaction software that enables businesses to gather feedback, analyze customer sentiment, and improve service quality. Featuring an intuitive survey builder, Trustr allows companies to create customized surveys to gauge customer satisfaction and gather valuable insights. The software includes tools for sentiment analysis, realtime reporting, and actionable insights, empowe... Read more about trustr

Bizz360 Insight is a customer satisfaction software that enables businesses to gather feedback, measure satisfaction, and improve customer experience. The platform provides tools for conducting surveys, collecting reviews, and tracking customer sentiment, helping businesses understand client needs and expectations. Bizz360 Insight’s analytics offer insights into satisfaction trends, feedback the... Read more about Bizz360 Insight

Industrytics is an artificial intelligence (AI) software platform that helps businesses harness the power of data-driven insights to optimize operations and make informed decisions. Equipped with machine learning, predictive analytics, and automation tools, Industrytics enables users to uncover patterns in data, forecast trends, and streamline workflows. Its user-friendly interface allows companie... Read more about Industrytics

Surveyed is a review management software that helps businesses track, manage, and improve their online reputation by collecting, analyzing, and responding to customer reviews. With Surveyed, businesses can easily monitor customer feedback across various platforms, including Google, Yelp, Facebook, and other review sites. The software automatically aggregates and categorizes reviews, providing user... Read more about Surveyed

Lantana is a powerful help desk software designed to streamline customer support and improve the overall user experience for both customers and support teams. Whether you're managing technical support inquiries, customer service requests, or internal help desk tasks, Lantana provides a comprehensive solution that simplifies ticketing, tracking, and resolving issues. With an intuitive interface, La... Read more about Lantana