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Customer satisfaction software are online solutions that help businesses to make healthy relationships with their customers. It also assists businesses in targeting audiences that will buy from them and continue to buy from them. For that to happen, it is necessary to initially satisfy customers' needs with the right product, ensuring their return for more. The tool allows employees to discuss new ideas collaboratively so that companies can provide customers with quality-based products. What's more, the solutions offer a robust survey tool to know customers' likes and dislikes. It enables companies to know customers' behavior and attitudes toward business products and services. The solutions can also pinpoint the types of customers businesses are targeting and the audience they require. Eventually, it becomes easier for them to know what they're doing wrong and what needs to be optimized. Our talented research team has analyzed the solutions based on various criteria and hand-picked the best customer satisfaction softwares. Let's have a look at the list.
Last Updated: July 10, 2025
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Maqsam is an advanced contact center software designed to help businesses streamline customer interactions, optimize agent performance, and enhance customer satisfaction. By providing a unified platform for voice, chat, email, and social media communications, Maqsam enables businesses to manage customer inquiries across multiple channels from a single interface. The software includes features like... Read more about Maqsam
Omnichannel Customer Service Software
Desk360 is an omnichannel customer service management software that streamlines support processes with its robust features. The platform shines with its ability to consolidate customer inquiries from various channels like email, social media, and apps into a single, unified interface. This integration enhances the customer service teams’ efficiency in handling customer requests. Desk360's real-t... Read more about Desk360
Heeduser is an innovative customer experience software designed to help businesses enhance their interactions with customers and improve overall satisfaction. This platform provides tools for gathering customer feedback, tracking engagement, and analyzing data to gain insights into customer preferences and behaviors. With features for sentiment analysis, surveys, and reporting, Heeduser enables or... Read more about Heeduser
Incogneato is an innovative Employee Engagement Software designed to foster a positive and productive work environment by enhancing communication, recognition, and collaboration within organizations. This comprehensive platform offers a suite of tools for conducting employee surveys, managing recognition programs, facilitating feedback, and promoting team collaboration, ensuring that employees fee... Read more about Incogneato
Freddy Feedback is an innovative customer satisfaction software that helps businesses gather valuable feedback from customers and analyze their experiences to improve service quality. The software allows organizations to easily create surveys, polls, and questionnaires to collect feedback across multiple channels, including websites, email, and in-app forms. Freddy Feedback’s advanced analytics ... Read more about Freddy Feedback
Callexa Feedback is a customer satisfaction software that helps businesses gather, analyze, and act on customer feedback to improve their products, services, and overall customer experience. The platform provides tools for creating custom surveys, polls, and feedback forms that can be distributed across various channels, including email, websites, and mobile apps. Callexa Feedback uses advanced an... Read more about Callexa Feedback
Promoter Ninja is a review management software designed to help businesses enhance their online reputation by managing, monitoring, and responding to customer reviews across multiple platforms. The software centralizes reviews from websites like Google, Yelp, and Trustpilot, allowing businesses to view, analyze, and respond to customer feedback in one place. Promoter Ninja’s features include aut... Read more about Promoter Ninja
Engage 365 is a comprehensive customer loyalty software designed to help businesses increase customer retention, foster brand loyalty, and drive repeat purchases. The platform enables businesses to create personalized loyalty programs that reward customers for their continued support. With Engage 365, businesses can offer various reward options, including points, discounts, exclusive access, and o... Read more about Engage 365
Deep Talk is an advanced natural language processing (NLP) software designed to help organizations analyze and understand human language more effectively. This platform provides users with tools to process text data, extract insights, and automate language-related tasks. With Deep Talk, businesses can enhance their customer service operations by analyzing customer interactions, sentiment, and inte... Read more about Deep Talk
Raaft is a customer satisfaction software designed to help businesses monitor and improve their customer service through real-time feedback and analytics. This powerful platform allows companies to collect customer ratings, reviews, and survey responses across multiple touchpoints, providing a comprehensive view of customer satisfaction. Raaft’s intuitive interface enables businesses to create c... Read more about Raaft
ProductHQ is a versatile project management software designed to streamline collaboration and productivity within teams. It offers tools for task management, scheduling, and progress tracking, allowing users to organize projects efficiently. With features like customizable dashboards, reporting, and team communication, ProductHQ enhances visibility into project timelines and resource allocation. T... Read more about ProductHQ
Preferred Patron Loyalty is a robust customer loyalty solution tailored for businesses seeking to strengthen customer relationships through rewards and engagement. The platform offers a wide range of features, including custom loyalty programs, points-based rewards, gift cards, and referral incentives. Preferred Patron Loyalty allows businesses to track customer activity, analyze spending patterns... Read more about Preferred Patron Loyalty
Q One is a versatile Survey Software designed to help businesses and organizations gather valuable insights through customizable and user-friendly surveys. This comprehensive platform offers a wide range of question types, including multiple-choice, rating scales, and open-ended responses, allowing users to create tailored surveys that meet their specific needs. Q One supports seamless distributio... Read more about Q One
MirrorWave is a versatile survey software that empowers organizations to gather, analyze, and act on feedback from customers, employees, and stakeholders. With its intuitive design, MirrorWave allows users to create customizable surveys using a wide range of question types, including multiple-choice, open-ended, and rating scales. The platform’s drag-and-drop interface simplifies the survey crea... Read more about MirrorWave
Merren is an intuitive customer satisfaction software designed to help businesses gather valuable feedback and improve their customer experience. The software allows companies to collect real-time insights from customers via surveys, reviews, and ratings. With customizable survey templates and multiple response formats, Merren helps businesses measure satisfaction across various touchpoints, from ... Read more about Merren
Opinaê is an innovative Survey Software designed to help businesses and organizations create, distribute, and analyze surveys effectively. It offers a comprehensive platform for gathering valuable insights from customers, employees, and stakeholders, ensuring that decision-makers have access to accurate and actionable data. Opinaê features an intuitive drag-and-drop survey builder that allows us... Read more about Opinaê
Responsly is a versatile survey software designed to help businesses collect valuable feedback from customers, employees, and stakeholders. The platform allows users to create customized surveys for a variety of purposes, including customer satisfaction, market research, employee engagement, and product feedback. Responsly offers a range of survey templates, making it easy to create professional s... Read more about Responsly
FanExam is a customer satisfaction software that allows businesses to measure and improve customer experiences through feedback and survey tools. Built around the Net Promoter Score (NPS) framework, FanExam enables companies to gather actionable insights directly from their customers. The software helps businesses create customized surveys, distribute them via multiple channels, and analyze the re... Read more about FanExam
Surveyapp is a user-friendly survey software that helps businesses collect valuable feedback from customers, employees, and stakeholders. The platform offers a variety of customizable survey templates and question types, enabling users to create surveys tailored to their specific needs. With powerful data analysis and reporting tools, Surveyapp automatically compiles results and generates insights... Read more about Surveyapp
thanks! is an innovative employee recognition software designed to help organizations foster a culture of appreciation and engagement among their workforce. This platform provides tools for recognizing and rewarding employee contributions, enabling businesses to enhance morale and motivation. With features such as customizable recognition programs, real-time feedback, and social sharing capabiliti... Read more about thanks!
FeedbackRIG is an advanced customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback to improve their products and services. The platform provides an easytouse interface for collecting customer reviews, ratings, and survey responses across multiple channels, such as websites, mobile apps, and social media platforms. With customizable survey templates,... Read more about FeedbackRIG
Fynzo Feedback is a powerful customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. This platform provides comprehensive tools for creating surveys, conducting polls, and measuring customer satisfaction metrics. With Fynzo Feedback, organizations can design customizable questionnaires to capture insights from customers regarding their ... Read more about Fynzo Feedback
Tatvam is a powerful survey software designed to help organizations gather insights and feedback from customers, employees, and stakeholders effectively. This platform provides a comprehensive suite of tools for creating, distributing, and analyzing surveys seamlessly. With its user-friendly interface, Tatvam allows users to design customized surveys with various question types, including multiple... Read more about Tatvam
UpMyShop! is a comprehensive customer satisfaction software designed to help businesses monitor, assess, and improve customer experience. It offers tools for collecting feedback through surveys, reviews, and rating systems, providing valuable insights into customer preferences and satisfaction levels. The platform uses AI-powered analytics to detect patterns and trends, enabling businesses to unde... Read more about UpMyShop!
Retamo is an innovative review management software designed to help businesses monitor and manage their online reputation effectively. The platform provides tools for collecting, analyzing, and responding to customer reviews across various platforms, ensuring that organizations can engage with their audience and address feedback promptly. Retamo allows users to create customized review requests an... Read more about Retamo
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