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Customer satisfaction software are online solutions that help businesses to make healthy relationships with their customers. It also assists businesses in targeting audiences that will buy from them and continue to buy from them. For that to happen, it is necessary to initially satisfy customers' needs with the right product, ensuring their return for more. The tool allows employees to discuss new ideas collaboratively so that companies can provide customers with quality-based products. What's more, the solutions offer a robust survey tool to know customers' likes and dislikes. It enables companies to know customers' behavior and attitudes toward business products and services. The solutions can also pinpoint the types of customers businesses are targeting and the audience they require. Eventually, it becomes easier for them to know what they're doing wrong and what needs to be optimized. Our talented research team has analyzed the solutions based on various criteria and hand-picked the best customer satisfaction softwares. Let's have a look at the list.
Last Updated: July 10, 2025
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Reveal how customer emotions impact your business
Feedbackly is a versatile customer feedback tool designed to gather insights across multiple channels. It offers real-time analytics, enabling businesses to understand customer sentiments and trends effectively. Key features include customizable surveys, multi-channel feedback collection (like in-store, online, and via mobile), and an intuitive dashboard for data visualization. The tool also integ... Read more about Feedbackly
Charter Continuum is a cutting-edge customer satisfaction software solution designed to help organizations gauge and improve customer experiences. This platform enables businesses to collect, analyze, and act on customer feedback through various channels, including surveys, social media, and direct communication. With Charter Continuum, organizations can easily design and distribute surveys, allow... Read more about Charter Continuum
ReputationStacker is a versatile review management software that helps businesses gather, manage, and improve online reviews. With an automated feedback request system, ReputationStacker makes it easy to encourage satisfied customers to leave positive reviews while addressing any issues promptly. The software integrates with various review platforms, streamlining the process of building a strong o... Read more about ReputationStacker
SightMill is an innovative survey software that enables organizations to gather valuable feedback from customers and employees. With its easy-to-use interface, users can create customized surveys quickly, choosing from various question types and design templates. SightMill supports multiple distribution channels, including email and social media, ensuring maximum reach and participation. The softw... Read more about SightMill
GetMoreReviews is an essential review management software designed to help businesses enhance their online reputation and boost customer engagement. With an easytouse platform, GetMoreReviews allows companies to collect, manage, and showcase customer feedback across various review sites. This powerful tool streamlines the process of soliciting reviews from satisfied customers, increasing the likel... Read more about GetMoreReviews
Kiamo is a help desk software designed to streamline customer support processes and enhance service efficiency. With its user-friendly interface, Kiamo enables businesses to manage customer queries, track issues, and assign tasks to support agents seamlessly. The platform offers multi-channel support, including email, live chat, and phone, ensuring that customers can reach out in their preferred w... Read more about Kiamo
Noora is an innovative customer satisfaction software designed to help businesses gather valuable feedback and improve the overall customer experience. By enabling businesses to easily create and distribute surveys, Noora captures insights into customer satisfaction, preferences, and pain points. This data is then analyzed and presented in actionable reports, empowering businesses to make informed... Read more about Noora
Sleekplan is a customer satisfaction software designed to help businesses collect, manage, and act on customer feedback to improve their products and services. The platform allows businesses to gather customer opinions through surveys, feedback forms, and Net Promoter Score (NPS) surveys, providing valuable insights into customer experiences and satisfaction levels. Sleekplan also includes feature... Read more about Sleekplan
AMY AGENT is a sophisticated chatbot software designed to help organizations automate customer interactions and enhance service delivery through intelligent conversational agents. This platform provides tools for building, deploying, and managing chatbots across various channels, including websites, messaging apps, and social media. With features such as natural language processing, machine learni... Read more about AMY AGENT
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etrack1 is an advanced customer service software designed to enhance the customer experience by providing efficient and responsive support across multiple channels. This platform allows businesses to manage customer inquiries, track service requests, and respond to complaints in a timely manner. With features like ticket management, automated workflows, and real-time chat support, etrack1 streamli... Read more about etrack1
Wonderchat is an advanced chatbot software that helps businesses automate customer interactions, improve engagement, and provide 24/7 support. By leveraging artificial intelligence and natural language processing, Wonderchat enables businesses to deploy intelligent chatbots on websites, mobile apps, and social media platforms. The software allows businesses to design customized chatbots that can h... Read more about Wonderchat
eContact is a versatile survey software designed to help organizations gather feedback and insights from customers, employees, and stakeholders. With its user-friendly interface, eContact enables users to create customized surveys with various question types, including multiple-choice, rating scales, and open-ended questions. The platform provides powerful tools for distributing surveys through em... Read more about eContact
XEBO.ai is a customer satisfaction software designed to help businesses gather, analyze, and act on customer feedback effectively. Using AI-powered sentiment analysis, XEBO.ai can quickly identify trends and uncover insights from customer reviews, surveys, and support interactions. The platform aggregates data from multiple channels, providing businesses with a 360-degree view of customer satisfac... Read more about XEBO.ai
FCI Customer Communication Management is a robust software solution designed to enhance customer experience through streamlined communication processes. This platform provides tools for managing customer interactions across various channels, including email, SMS, and print, enabling organizations to deliver personalized and timely communication. With FCI, users can create customized templates for ... Read more about FCI Customer Communication Management
Feedbucket is an innovative collaboration software designed to enhance team communication, project management, and information sharing within organizations. The platform provides a centralized hub where teams can collaborate on tasks, share documents, and track project progress in real-time. Feedbucket includes features such as threaded conversations, file sharing, and task assignment, allowing te... Read more about Feedbucket
Koemotion is an intelligent chatbot software that helps businesses automate customer interactions, streamline support, and boost engagement. Powered by advanced AI, Koemotion offers conversational bots capable of handling a wide range of customer queries across various communication channels, including websites, social media, and messaging apps. The platform is designed for ease of use, allowing u... Read more about Koemotion
eTouchPoint is an innovative customer experience software designed to enhance interactions between businesses and their clients. This platform offers tools for collecting feedback, analyzing customer data, and creating personalized engagement strategies. With features like surveys, sentiment analysis, and real-time reporting, eTouchPoint empowers businesses to understand customer needs and prefere... Read more about eTouchPoint
Sibyl is a cutting-edge customer satisfaction software designed to help organizations measure and improve customer experience. With its user-friendly interface, Sibyl enables businesses to gather feedback through surveys, polls, and reviews, providing valuable insights into customer perceptions. The software offers robust analytics and reporting tools that help organizations identify trends, stren... Read more about Sibyl
WeBee is an innovative Customer Satisfaction Software designed to help businesses measure, analyze, and enhance their customer satisfaction levels effectively. By providing a comprehensive platform for collecting and managing customer feedback, WeBee enables organizations to understand their customers' needs, preferences, and pain points in real-time. The software offers various feedback collectio... Read more about WeBee
CFN Insight is a comprehensive customer experience software designed to empower businesses to deliver exceptional service and foster lasting customer relationships. This robust platform offers a suite of tools that enable organizations to capture, analyze, and act on customer feedback in real-time, ensuring that every interaction meets high standards of satisfaction. CFN Insight’s intuitive inte... Read more about CFN Insight
Plantt is a cutting-edge artificial intelligence software platform that leverages machine learning, data analytics, and automation to drive smarter decision-making for businesses. Designed to assist organizations in maximizing operational efficiency, Plantt offers solutions for predictive analytics, demand forecasting, and process optimization. By analyzing large volumes of data from various sourc... Read more about Plantt
WorkHub Tasks is a comprehensive help desk software designed to streamline customer support and enhance service delivery for businesses of all sizes. Ideal for IT support teams, customer service departments, and managed service providers, WorkHub Tasks offers a robust platform to manage and resolve customer inquiries efficiently. The software features an intuitive ticketing system that allows user... Read more about WorkHub Tasks
YOOLOX is a comprehensive customer satisfaction software designed to help organizations understand and enhance their customer experience. This platform provides tools for gathering feedback through surveys, polls, and real-time customer interactions, enabling businesses to gain insights into customer sentiment and behavior. With features such as sentiment analysis, customizable feedback forms, and... Read more about YOOLOX
CustomerGlu is a customer engagement software designed to help businesses interact with their customers across multiple channels, including web, mobile, and social media. The platform provides a variety of tools for personalized communication, loyalty programs, and customer feedback collection. By leveraging data analytics, CustomerGlu enables businesses to create targeted campaigns that resonate ... Read more about CustomerGlu
GOOD MEAL is a customer satisfaction software solution designed to help businesses in the hospitality and food service industries collect feedback, monitor customer experiences, and improve service quality. The platform allows businesses to gather valuable insights from customers through surveys, ratings, and reviews, providing real-time data that can be used to enhance menu offerings, service del... Read more about GOOD MEAL
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