Best Contact Management Software

Contact management goes beyond just maintaining a simple database; it has become a vital sales tool. It keeps your leads organized and can track everything that is happening on its website. Client management software makes sure that all the information and communications about the client are simplified and put together to get maximum benefit out of it. All the manual work is discarded, and the possibility of making an error is reduced to negligible. Client management software enables managers to view the profiles of clients in real-time from anywhere and can prioritize whom to contact first ...

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List of Best Contact Management Software

Pipedrive

Sales CRM & Pipeline Management Software

Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it ... read more about Pipedrive

NA

Contact Vendor

United States

Salesforce Sales Cloud

Build strong customer relationships and grow revenue with a single source of truth.

Salesforce Sales Cloud is a powerful solution designed to streamline and optimize sales processes for businesses. It serves as a comprehensive customer relationship management (CRM) platform, offering features that help organizations manage leads, track opportunities, and close deals more efficiently. With Salesforce Sales Cloud, users can easily organize and access customer information, ... read more about Salesforce Sales Cloud

Available

$25 Per month

United States

Bigin by Zoho CRM

The easiest CRM to manage your customers

Bigin by Zoho CRM is a streamlined and user-friendly CRM solution, designed specifically for small businesses. It focuses on simplifying customer relationship management processes. The software offers essential features like contact and deal management, enabling businesses to efficiently track and nurture customer interactions. Pipeline management is a key feature, providing a clear overview of ... read more about Bigin by Zoho CRM

15 Days

$7 Per month

United States

Act!

Proven CRM and turnkey marketing solution

Act! is a customer relationship management (CRM) software designed to streamline business processes. It helps manage contacts, leads, and customer interactions effectively. Key features include sales pipeline management, which enables tracking of sales opportunities from lead to close. Act! also offers marketing automation, allowing users to create and send targeted email campaigns. The software ... read more about Act!

14 Days

$30 Per month

United States

Copper

CRM platform built for businesses that use Google Workspace.

Copper is a customer relationship management (CRM) tool designed for ease of use, focusing on simplicity and integration with Google Workspace. It automates data entry by capturing and organizing emails, calls, and meetings, keeping customer interactions in one place. Copper's strength lies in its seamless integration with Google apps, making it a natural choice for users already within the Google... read more about Copper

14 Days

$23 Per month

United States

OnePageCRM

Top-rated CRM for Consulting and Professional Services

OnePageCRM is a streamlined customer relationship management (CRM) tool designed for simplicity and efficiency, especially for small businesses. Its central feature is the 'Action Stream', a to-do list that prioritizes customer follow-ups, ensuring consistent engagement and lead nurturing. This tool also supports contact management, allowing easy organization and access to customer data. Sales ... read more about OnePageCRM

Available

$19.95 Per month

United States

SugarCRM

A CRM Platform that Customers Love

SugarCRM is a customer relationship management tool designed to streamline business processes. It centralizes customer data, making it easy to access and manage. The platform offers sales automation, enhancing efficiency in tracking leads and opportunities. Marketing tools are integrated, aiding in campaign management and targeting. SugarCRM supports customer service functions, including case ... read more about SugarCRM

7 Days

$26 Per month

United States

Nutshell

All-in-one CRM that helps B2B teams close more deals

Nutshell is a high-performing customer relationship management (CRM) software designed to streamline and enhance business interactions. It helps businesses manage contacts, track leads, and nurture customer relationships efficiently. Nutshell offers a centralized platform where teams can collaborate and share vital information. With its intuitive interface, users can easily organize and access ... read more about Nutshell

14 Days

$16 Per month

United States

Less Annoying CRM

All of your contact information in one place

Less Annoying CRM is a user-friendly customer relationship management software designed specifically for small businesses. It stands out for its simplicity and affordability, offering essential CRM features without the complexity and high cost of larger systems. Key features include contact management, allowing users to keep track of their leads and customers; a calendar to manage tasks and events... read more about Less Annoying CRM

30 Days

$15 Per month

United States

Ringy (formerly iSales)

Your Complete CRM Solution

Ringy, formerly known as iSales, is a dynamic CRM software designed for small to medium-sized businesses, focusing on enhancing customer relationships and sales efficiency. It offers a user-friendly interface that simplifies customer data management, allowing businesses to track interactions and sales progress effectively. Key features include automated lead tracking, which helps in nurturing ... read more about Ringy (formerly iSales)

Available

$109 Per month

United States

Close

The All-In-One CRM for Growing Teams

Close is a dynamic sales engagement CRM designed for small to medium-sized businesses, particularly those with a focus on inside sales. Its core strength lies in its ability to streamline the sales process, providing tools for email, calling, and SMS directly within the platform. This integration enables sales teams to communicate with prospects without leaving the CRM, significantly increasing ... read more about Close

14 Days

$49 Per month

United States

PlanPlus Online

The Productivity System For High Achievers

PlanPlus Online is a versatile digital planner and organizer, tailored for individual and team productivity. It features a robust calendar, seamlessly integrating appointments and deadlines. Task management is streamlined, allowing prioritization and categorization. Contact management is efficient, centralizing communication details. The tool also offers goal setting, aiding in long-term planning... read more about PlanPlus Online

7 Days

$15.95 Per month

United States

Nextiva

The Connected Conversation Platform for Businesses

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into one platform. A standout feature is its advanced call management system, which allows for efficient call routing, auto ... read more about Nextiva

7 Days

$18.95 Per month

Ukraine

NetSuite

Top Business Management Software

Oracle NetSuite is a top-notch cloud-based ERP solution that offers various tools, such as CRM, Human Capital Management, Omnichannel Commerce, Global Business Management, and Accounting Software. The tool provides its services in different industries, like IT Services, Healthcare, Professional Services, Retail, and Wholesale Distribution. Oracle NetSuite offers a unified platform that businesses... read more about NetSuite

7 Days

Contact Vendor

United States

Accelo

The Client Work Management Platform for Professional Service Businesses

Accelo is a robust business automation platform designed to simplify professional service operations. Offering a unified system, it seamlessly integrates project management, client relationship management, and billing processes. Accelo's strength lies in its ability to automate repetitive tasks, saving time and reducing errors. It empowers teams with real-time collaboration and communication tools... read more about Accelo

7 Days

Contact Vendor

United States

ClickUp

One app to replace them all

ClickUp is an all-in-one project management platform that caters to diverse team requirements. Its user-friendly interface simplifies task organization and collaboration. It also offers customizable views to adapt to different workflows. With features like Docs, Goals, and Time Tracking, ClickUp centralizes tools and eliminates the need for multiple applications. The platform fosters transparency ... read more about ClickUp

14 Days

$7 Per month

United States

EssentialPIM

Simple, effective and innovative email client and organizer

EssentialPIM is a practical personal information manager that helps users stay organized and efficient. It is a digital hub for managing tasks, appointments, contacts, and notes in one central location. With an intuitive interface, EssentialPIM is easy to navigate, making it accessible for users of all levels. The tool provides customizable features, allowing individuals to tailor their experience... read more about EssentialPIM

7 Days

$49.76 Per year

United States

vcita

Small Business Management Software & App

vcita is a robust business management platform that simplifies scheduling and client interactions for businesses. Its user-friendly interface allows for easy appointment scheduling, helping businesses save time and enhance customer convenience. The platform offers a personalized client portal, allowing customers to seamlessly book appointments, pay for services, and engage with businesses. With ... read more about vcita

Available

$29 Per month

United States

Thryv

Small Business Software & CRM System for Small Business

Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to ... read more about Thryv

7 Days

$20 Per month

United States

Bitrix24

All-in-one free platform to manage your team and run your sales

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automation, calendars, and task tracking, Bitrix24 simplifies daily operations for businesses of all sizes. Its user-friendly ... read more about Bitrix24

15 Days

$49 Per month

United States

Apptivo

Simplify your business operations with Business Management Software.

Apptivo is a cloud-based suite of business applications designed to support various aspects of organizational management. It includes a comprehensive CRM system for effective customer relationship management, streamlining communication and sales processes. The software offers project management tools, facilitating task tracking and team collaboration. Inventory management within Apptivo assists in... read more about Apptivo

30 Days

$15 Per month

United States

HoneyBook

The all-in-one clientflow platform for those who do it all

HoneyBook is a client management software primarily designed for creative professionals and small businesses. It centralizes various business processes, including project tracking, client communication, and financial management. The platform offers tools for creating and sending custom-branded proposals, contracts, and invoices, simplifying the client onboarding process. HoneyBook also facilitates... read more about HoneyBook

7 Days

$8 Per month

United States

Keap

Leading small business CRM and automation platform

Keap is a versatile customer relationship management (CRM) software designed for small businesses, offering an array of features to streamline client interactions and business processes. It includes advanced automation for tasks and marketing, helping users efficiently manage emails, appointments, and follow-ups. Its sales pipeline management tool ensures effective tracking of prospects and deals... read more about Keap

14 Days

$249 Per month

United States

HubSpot CRM

Free CRM Software & Tools for Your Whole Team

HubSpot CRM is a versatile software designed to simplify and optimize customer relationship management for businesses. With an intuitive and user-friendly interface, it allows organizations to manage contacts, track leads, and nurture customer relationships effectively. HubSpot CRM provides a centralized place for teams to collaborate, ensuring seamless communication and coordination. The software... read more about HubSpot CRM

14 Days

$20 Per month

United States

Zoho CRM

Top-rated Sales CRM Software by Customers

Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads, and monitor deals in one centralized platform. The software offers customizable dashboards, enabling businesses to ... read more about Zoho CRM

15 Days

$14 Per month

India

Contact Management Software Buyer's Guide

Managing your contacts is an invaluable part of any business. After all, these contacts are the reason your business is running.

It's, therefore, critical to treat these rights as such. And to treat them right, you will need to communicate on a regular basis.

This might be easy for small businesses with few contacts. But as your business grows, keeping track of every customer's name and preferences can be challenging.

That's where contact management software can save you from. Literally.

Contact management software helps you store critical information about your prospect or existing clients along with tracking information to help you retain them.

If your business is growing and your employees are handling more clients throughout the day, then you need to start thinking about investing in contact management software.

In this guide, we will help you understand how a contact management system benefits you and how to choose the right one.

» What is Contact Management?

An organization's contact management system organizes and tracks information about customers, prospects, and sales leads.

Essentially, the concept of contact management refers to the method of storing contact information that helps users grow and diversify their customer base.

As a company grows, it becomes more challenging to collect data and determine what information is valuable and what information is not.

To overcome this problem, most companies use specialized contact management software.

» What is Contact Management software?

Contact management software allows you to keep information about your prospects and customers organized.

Besides tracking the interactions between the company and the contact, the software can also keep track of significant calendar events. It is capable of handling basic information, such as name, phone number, and e-mail address.

Businesses are increasingly using contact management software to manage their contacts.

Businesses can create an essential contact list using an address book or a Google or Excel spreadsheet containing entries for all the people they do business with. They use this feature to manage a lot of contacts or multiple people needing to access the information.

» What are The Features of Contact Management Software?

When contact management is not in place, customer communications become chaotic.

Maintaining an organized system for storing and tracking contacts can help you find accurate customer information and customize your communication.

A list of the key features of contact management software for small businesses is listed here.

1. Centralized Platform For Contact Management

As a business grows, there are more customers, and it can be a challenge to keep track of multiple contacts across different platforms. Software for managing contacts allows users to import contacts from various sources, such as email, landing pages, social media, and spreadsheets. In addition, it grants users the ability to export contacts from the contact management system to other sources. One of the best contact management software in the market lets customers scan business cards and save contact information into the database.

As a result of contact management systems, customer information is gathered from multiple sources and segmented according to shared characteristics. Due to the cloud-based nature of these systems, sales representatives and support agents can access customer information from anywhere with Wi-Fi at any time. In addition, cloud-based storage keeps customer information more secure than storing it locally.

2. Keeping Costs Low

With the rise of CRM, this product has been a big hit with small and medium-sized businesses. So what makes this product so appealing? Contact management software enables businesses to reduce operating costs by eliminating the need for manual labour. What makes this possible? Several business processes are now automated through the contact management system, eliminating the need for paying employees. It provides all-in-one automation, so users don't have to purchase multiple systems.

Moreover, you do not have to purchase separate systems for marketing, sales, and customer service if you use an all-in-one contact management system with built-in automation. Your business functions are managed from one system, so you don't have to invest in multiple systems.

Moreover, if your business uses an all-in-one contact management system that includes built-in automation, you won't have to purchase separate systems for marketing, sales, and customer service. All business functions are managed from one system, so you won't need to purchase multiple systems.

3. Improved Customer Satisfaction

A business's goal is to increase revenue by keeping its customers satisfied. Users of the contact management system can view the entire history of a customer with the user's business through contact management. The team will be able to perform better by automating business processes and correctly utilizing the free time to interact with customers and prospects. A contact management system helps users deliver a better customer experience, which would not be possible without one.

By utilizing contact management software and contact management system software, your customer experience gets enhanced. Having access to all customer information improves the customer experience, and it also enables you to build stronger customer relationships, which further enhances the customer experience.

4. Enhanced Data Management

With spreadsheets, the entry of contact information can be prone to human errors. With a contact management system, all contact information is stored in one place and easily accessible to everyone. A centralized platform allows all team members to access data stored on a centralized platform. Information from web forms is automatically updated to the contact database without human error.

Because of the central database, your teams all have a clear picture of each customer.

Whenever you use a CRM that has all your sales, marketing