SoGoSurvey Review : Enterprise Grade Survey Software

SoGoSurvey is a web-based survey tool and feedback management platform that helps clients gather feedback, improve customer experience, increase employee engagement, and much more. From designing and distributing a questionnaire to analysis and recommendations, SoGoSurvey does everything with ease and a level of sophistication that’s rare in the industry. It brings a particular focus on data security and data insights. Both powerful and easy to use, SoGoSurvey offers 24x7 customer support via phone, chat, and email. SoGoSurvey provides the most comprehensive features for organizations that treat feedback as a critical part of their business growth.

SoGoSurvey Ratings
Capterra 4.7/5
GetApp 4.7/5
G2Crowd 4.5/5
PCMag 5/5

SoGoSurvey

United States

10 - 50

2013

Yes

Visit Website

What are the benefits of SoGoSurvey to the businesses?

SoGoSurvey is a feature-rich platform that helps to produce highly-effective surveys with a click of a mouse and produces a unique value for businesses in a number of different ways:

1. Works for any business:

SoGoSurvey's platform is robust and scales with the demands of its users. It can be used by anyone from individuals to large enterprises and small businesses to sophisticated researchers and policymakers.

2. Ease of use: 

SoGoSurvey is one of the most powerful platforms in the industry yet it is one of the easiest to use due to its focus on usability and a simple user interface.

3. Security:

SoGoSurvey has the highest level of data security in the industry so you can rest assured that your data is safe.

4. Reporting:

Its powerful reporting engine includes data expressed through visually pleasing charts and graphs, including the ability to analyze trends and segment data for further insight.

5. Support:

Best-in-class, 24x7 customer support via phone, email, and chat.

SoGoSurvey Features

Listed below are the most important features of SoGoSurvey for businesses:

ISO 27001 certified
Survey Templates
Multi-Language Surveys
Mobile-Optimized
Anonymous Surveys
Survey Invite Tracking
Survey Customization
Social Media Integration
Survey Data Security
Answer Merging Options
Email Alerts
Survey Invite Scheduling
Branching and Skip Logic
Survey Data Pre-Population
Diverse Question Types
In-Depth Analysis of Surveys
Survey Merging
Quiz/Assessment Tools
Analysis of Survey Trends and Response Rates
Save and continue later
Email reminders
Email reports
Filter manager for reports
Rules and alerts
Save on next & autosave feature for participants
Reopen submitted response
Answer piping
Use own mail servers
Edit and delete a response
Send SMS

SoGoSurvey Pricing

Free Trial / Free Demo
Basic (Free)
Plus ($25/month, $299 Billed Annually)
Pro ($40/month, $480 Annually)
Premium ($99/month, $1,188 Billed Annually)
Enterprise (By quote)
Pricing details here:  https://www.sogosurvey.com/pricing/

What is unique about SoGoSurvey?

SoGoSurvey is one of only a few platforms that offers complete end to end survey design, distribution, and analysis, even for basic users. With SoGoSurvey you don't need other software or tools to execute a survey!

Some platforms have focused all their attention on survey creation. While beautiful surveys are important, what good are they if they don't get delivered properly? SoGoSurvey has made it a priority to provide many distribution options and to ensure email deliverability.

Other platforms may focus on distributing and reporting, but you'll find the design customization and customer support to be very limiting. Even SoGoSurvey's free software users receive 24/7 email support from their unrivaled customer service.

Technical Details

Supported: Windows, Android, iPhone/iPad, Mac, Cloud/SaaS/Web, Windows Mobile

Languages supported include but are not limited to: Arabic, Chinese, Dutch, English, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malayalam, Modern Greek, Nepali, Norwegian, Persian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Swedish, Tamil, Thai, Turkish, Urdu, Vietnamese

Support Details

Training: In-Person, Live Online, Webinars, Documentation, Onboarding

Support: 24/7 (Live Rep), Chat, Phone, Email, Documentation

SoGoSurvey Awards

A variety of awards from the likes of Capterra, GetApp, G2 Crowd, and Finances Online.

SoGoSurvey's ratings speak for themselves: Better Business Bureau (A+ rating), Google (4.9/5), Trustpilot (4.7/5), Capterra (4.7/5), and G2 Crowd (4.5/5).

Build a better experience and reach your audience with SoGoSurvey; the best survey software for businesses. This is the best software for healthcare, education, financial sector, government, and many industries. SoGoSurvey is a simple and easy to use platform for anyone. You can easily control your program and track the progress through SoGoSurvey. SoGoSurvy is a leading survey solution where you can find custom survey URLs, data analysis tools, email marketing, question library, question branching, and many more features. You can also get pre-defined templates for your surveys. It’s a secure platform to build better customer and employee experience.

- SoftwareWorld Research

What customers are saying about SoGoSurvey

“As a CEO, I wear many different hats and SoGoSurvey understood how important this project was to me. They didn’t just sell me a survey tool, they helped me transform how we communicate with our members.”
- Genice DeCorte CEO, HealthShare Credit Union

“SoGoSurvey is easy to use and is a much more professional survey tool than others we were considering.”
- Mark Solomons Managing Partner, Developing Potential

“SoGoSurvey has a very professional feel that reinforces the impression with our subjects that this study is being conducted using cutting edge technology and tools. We are sure this has helped increase participation in the surveys.”
- Peter Haliwell PhD Candidate, University of Newcastle

“Excellent product for a very good price! Saved us thousands of dollars from using a different database. Is very end user friendly. Appreciate the tracking details of each participant. I can see if they received the survey, read it, when they completed it, or what they did with it, so I know how to follow up with them. Can easily customize the survey with our logo and graphics.”
- Chrissy Morse Real Estate Administrator World Vision

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