Teloz Overview

Teloz is a comprehensive contact center software that helps businesses streamline customer support, sales, and communications processes. Designed to enhance productivity, it provides features like automated call distribution, call recording, interactive voice response (IVR), and live chat, ensuring smooth, effective interactions with customers. Teloz empowers contact centers to optimize team efficiency and improve customer satisfaction by minimizing wait times and directing inquiries to the right agents. It also includes analytics and reporting tools that provide valuable insights into agent performance and customer satisfaction metrics, helping managers to identify and address areas for improvement. Integration capabilities allow Teloz to work seamlessly with CRM and other business applications, enabling agents to access customer information quickly and deliver personalized experiences. Whether for small businesses or large enterprises, Teloz provides the tools necessary for a robust, efficient, and customer-focused contact center operation.

Read More

Teloz Screenshot & Video

Contact Details

  • Vendor Name Teloz
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Computer Software, Food & Beverages, Food Production, Real Estate

Teloz Features

  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management

Teloz Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Business

$2.99 Per User

Teloz FAQs

Teloz is a comprehensive contact center software that helps businesses streamline customer support, sales, and communications processes. Designed to enhance productivity, it provides features like automated call distribution, call recording, interactive voice response (IVR), and live chat, ensuring smooth, effective interactions with customers. Teloz empowers contact centers to optimize team efficiency and improve customer satisfaction by minimizing wait times and directing inquiries to the right agents. It also includes analytics and reporting tools that provide valuable insights into agent performance and customer satisfaction metrics, helping managers to identify and address areas for improvement. Integration capabilities allow Teloz to work seamlessly with CRM and other business applications, enabling agents to access customer information quickly and deliver personalized experiences. Whether for small businesses or large enterprises, Teloz provides the tools necessary for a robust, efficient, and customer-focused contact center operation.

  • No, Teloz does not offer a free version.

  • Yes, Teloz offers a free trial.

  • No, Credit Card details are not required for the Teloz trial.

  • Teloz offers the following pricing plans & packages:

    Business

    $2.99 Per User

  • Teloz supports the following payment frequencies:

    • Monthly Subscription

  • No, Teloz does not offer an API.

  • Teloz offers support with the following options:
    • 24x7 Support , Email , Phone , Chat

  • Teloz offers training with the following options:
    • Documentation , Videos

  • Teloz supports the following languages:
    • English

  • Following are the typical users of the Teloz:
    • Self-Employed , Small-Business , Midsize-Business

  • Teloz supports the following deployment:
    • Cloud Hosted , On-Premise

  • Teloz supports the following devices and operating systems:
    • Web-Based , Windows , Linux