SVRX Overview

SVRX is a sophisticated call recording software solution designed to enhance communication and accountability in organizations. This platform provides users with the ability to record, store, and analyze telephone conversations, ensuring compliance with regulatory requirements and improving customer service quality. With SVRX, organizations can easily set up recording parameters, manage storage, and retrieve calls for review. The software features advanced search and filtering options, enabling users to locate specific calls based on various criteria such as date, time, or phone number. Additionally, SVRX offers robust reporting and analytics capabilities, allowing organizations to evaluate call performance, identify trends, and implement training programs to improve communication skills. By leveraging SVRX, businesses can enhance their customer interactions, ensure compliance with industry regulations, and foster a culture of accountability within their teams.

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Contact Details

  • Vendor Name Edigin
  • Founded
  • Location United States

Support

  • Chat Chat

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Accounting, Architecture & Planning, Design, Higher Education, Marketing & Advertising

SVRX Features

  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Tagging
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon File Transfer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Recording
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Scheduled Recording
  • Arrow Icon Voice Mail
  • Arrow Icon Call Transcription
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Center Management
  • Arrow Icon Auto-Dialer

SVRX Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • NA

SVRX FAQs

SVRX is a sophisticated call recording software solution designed to enhance communication and accountability in organizations. This platform provides users with the ability to record, store, and analyze telephone conversations, ensuring compliance with regulatory requirements and improving customer service quality. With SVRX, organizations can easily set up recording parameters, manage storage, and retrieve calls for review. The software features advanced search and filtering options, enabling users to locate specific calls based on various criteria such as date, time, or phone number. Additionally, SVRX offers robust reporting and analytics capabilities, allowing organizations to evaluate call performance, identify trends, and implement training programs to improve communication skills. By leveraging SVRX, businesses can enhance their customer interactions, ensure compliance with industry regulations, and foster a culture of accountability within their teams.

  • Yes, SVRX offers a free version.

  • Yes, SVRX offers a free trial.

  • No, Credit Card details are not required for the SVRX trial.

  • No, SVRX does not offer an API.

  • SVRX offers support with the following options:
    • Chat

  • SVRX offers training with the following options:
    • Documentation

  • SVRX supports the following languages:
    • English

  • Following are the typical users of the SVRX:
    • Self-Employed , Small-Business , Midsize-Business