Does SpiceCSM offer a free version?

No, SpiceCSM does not offer a free version.

Does SpiceCSM offer a free trial?

Yes, SpiceCSM offers a free trial.

Are Credit Card details required for the SpiceCSM trial?

No, Credit Card details are not required for the SpiceCSM trial.

What type of training options does SpiceCSM offer?

In-person, Live Online, Documentation

Self-Employed, Small-Business, Midsize-Business

SpiceCSM Reviews Mar 2025: Pricing & Features

SpiceCSM Overview

SpiceCSM is an innovative customer relationship management (CRM) software designed to enhance customer engagement and streamline sales processes for businesses. This platform offers a comprehensive suite of features that enable organizations to manage customer interactions, track sales opportunities, and analyze customer data. With SpiceCSM, sales teams can easily access customer information, manage leads, and automate follow-ups, ensuring timely communication and improved customer service. The software includes customizable dashboards and reporting tools that provide insights into sales performance, customer behavior, and market trends. SpiceCSM also supports integration with other business applications, allowing for seamless data sharing across platforms. Additionally, the software features mobile accessibility, enabling sales representatives to manage customer relationships on the go. By enhancing customer engagement and optimizing sales processes, SpiceCSM empowers businesses to drive growth and build lasting customer relationships.

Contact Details

SpiceCSM
2008
United States

Support

24x7 Support
Chat

Training

In-person
Live Online
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Hospital & Health Care

SpiceCSM Features

Business Process Management Software

Business Process Automation
Drag & Drop
Access Controls/Permissions
Reporting/Analytics
Configurable Workflow
Process Change Tracking
Business Process Control
Forms Management
Customizable Templates
Workflow Management
No-Code
Third Party Integrations
Approval Process Control
Collaboration Tools
Document Storage
Process Modeling & Designing
Task Management
Audit Trail
Customizable Fields
Monitoring
Email Management
Data Visualization
Calendar Management
User Management
Graphical Workflow Editor
Forms Automation

Workflow Management Software

Approval Process Control
Reporting/Analytics
Activity Dashboard
Activity Tracking
Role-Based Permissions
Calendar Management
Compliance Tracking
Alerts/Notifications
No-Code
Email Management
Real Time Notifications
Collaboration Tools
Document Storage
Real Time Reporting
Rules-Based Workflow
Graphical Workflow Editor
Task Management
Search/Filter
Monitoring
Progress Tracking
Document Management
Drag & Drop
Template Management
Workflow Configuration
Business Process Automation
Commenting/Notes
Access Controls/Permissions
Forms Management
Project Workflow

Customer Service Software

Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management

ITSM Software

Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

Knowledge Base Software

Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management

Customer Relationship Management (CRM) Software

Referral Tracking
Mobile Access
Lead Qualification
Contact Database
Sales Pipeline Management
Territory Management
Quotes/Estimates
Customizable Fields
Calendar/Reminder System
Marketing Automation
Task Management
Interaction Tracking
Social Media Integration
Pipeline Management
Lead Capture
Forecasting
Contact Management
Email Management
Lead Generation
Workflow Management
Activity Dashboard
Internal Chat Integration
Segmentation
Alerts/Notifications
Document Storage
Lead Management
Reporting/Analytics
Data Import/Export

IT Ticketing Systems Software

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management

SpiceCSM Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Trial

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Basic

$45 Per User

SpiceCSM FAQs

No, SpiceCSM does not offer a free version.

Yes, SpiceCSM offers a free trial.

No, Credit Card details are not required for the SpiceCSM trial.

SpiceCSM offers the following pricing plans & packages:

Basic

$45 Per User

SpiceCSM supports the following payment frequencies:
- Monthly Subscription

No, SpiceCSM does not offer an API.

SpiceCSM offers support with the following options:
- 24x7 Support , Chat

SpiceCSM offers training with the following options:
- In-person , Live Online , Documentation

SpiceCSM supports the following languages:
- English

Following are the typical users of the SpiceCSM:
- Self-Employed , Small-Business , Midsize-Business

SpiceCSM supports the following deployment:
- Cloud Hosted

SpiceCSM supports the following devices and operating systems:
- Web-Based

SpiceCSM

SpiceCSM Overview