Scremer Overview

Scremer is an innovative customer experience (CX) software designed to help businesses understand, track, and enhance every touchpoint of the customer journey. By collecting and analyzing data from various customer interactions, including support tickets, surveys, and social media comments, Scremer provides businesses with actionable insights into customer satisfaction and pain points. The software enables companies to measure key CX metrics, such as customer satisfaction (CSAT), Net Promoter Score (NPS), and customer effort score (CES), to assess how well they are meeting customer expectations. Scremer’s robust analytics and reporting features allow businesses to track trends, monitor real-time feedback, and measure the success of CX improvement initiatives. The platform also includes tools for segmenting customers based on demographics, behavior, or purchase history, allowing businesses to personalize their CX strategies for different customer groups. By enhancing the customer experience, Scremer helps businesses improve retention, increase loyalty, and drive long-term growth.

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Contact Details

  • Vendor Name Better Analytics
  • Founded
  • Location India

Support

  • Email Email

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Financial Services, Information Technology & Services, Marketing & Advertising

Scremer Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management

Scremer Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Scremer FAQs

Scremer is an innovative customer experience (CX) software designed to help businesses understand, track, and enhance every touchpoint of the customer journey. By collecting and analyzing data from various customer interactions, including support tickets, surveys, and social media comments, Scremer provides businesses with actionable insights into customer satisfaction and pain points. The software enables companies to measure key CX metrics, such as customer satisfaction (CSAT), Net Promoter Score (NPS), and customer effort score (CES), to assess how well they are meeting customer expectations. Scremer’s robust analytics and reporting features allow businesses to track trends, monitor real-time feedback, and measure the success of CX improvement initiatives. The platform also includes tools for segmenting customers based on demographics, behavior, or purchase history, allowing businesses to personalize their CX strategies for different customer groups. By enhancing the customer experience, Scremer helps businesses improve retention, increase loyalty, and drive long-term growth.

  • No, Scremer does not offer a free version.

  • Yes, Scremer offers a free trial.

  • No, Credit Card details are not required for the Scremer trial.

  • No, Scremer does not offer an API.

  • Scremer offers support with the following options:
    • Email

  • Scremer supports the following languages:
    • English

  • Following are the typical users of the Scremer:
    • Self-Employed , Small-Business , Midsize-Business

  • Scremer supports the following deployment:
    • Cloud Hosted

  • Scremer supports the following devices and operating systems:
    • Web-Based