Nice.Chat Overview

Nice.Chat is an advanced live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to connect with their customers in real time, providing instant assistance and information. With its user-friendly interface, Nice.Chat enables support teams to manage multiple conversations simultaneously, ensuring that customers receive prompt responses to their inquiries. The software also includes features like automated greetings, customizable chat widgets, and detailed analytics, helping businesses understand customer behavior and improve service quality. Additionally, Nice.Chat integrates seamlessly with various CRM systems, allowing for a unified view of customer interactions. By utilizing Nice.Chat, organizations can enhance customer satisfaction, boost conversion rates, and build lasting relationships through effective communication.

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Contact Details

  • Vendor Name World Tech
  • Founded 2015
  • Location Ukraine

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Retail

Nice.Chat Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Nice.Chat Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$17 Per User

Nice.Chat FAQs

Nice.Chat is an advanced live chat software designed to enhance customer support and engagement for businesses of all sizes. This platform allows organizations to connect with their customers in real time, providing instant assistance and information. With its user-friendly interface, Nice.Chat enables support teams to manage multiple conversations simultaneously, ensuring that customers receive prompt responses to their inquiries. The software also includes features like automated greetings, customizable chat widgets, and detailed analytics, helping businesses understand customer behavior and improve service quality. Additionally, Nice.Chat integrates seamlessly with various CRM systems, allowing for a unified view of customer interactions. By utilizing Nice.Chat, organizations can enhance customer satisfaction, boost conversion rates, and build lasting relationships through effective communication.

  • Yes, Nice.Chat offers a free version.

  • Yes, Nice.Chat offers a free trial.

  • No, Credit Card details are not required for the Nice.Chat trial.

  • Nice.Chat offers the following pricing plans & packages:

    Basic

    $17 Per User

  • Nice.Chat supports the following payment frequencies:

    • Monthly Subscription

  • No, Nice.Chat does not offer an API.

  • Nice.Chat offers support with the following options:
    • Email , Phone , Knowledge Base

  • Nice.Chat offers training with the following options:
    • Webinar , Documentation

  • Nice.Chat supports the following languages:
    • English

  • Following are the typical users of the Nice.Chat:
    • Self-Employed , Small-Business , Midsize-Business

  • Nice.Chat supports the following deployment:
    • Cloud Hosted

  • Nice.Chat supports the following devices and operating systems:
    • Web-Based