NEONNOW Overview

NEONNOW is an innovative contact center software solution designed to provide businesses with a seamless and unified communication platform. It enables organizations to manage customer interactions across multiple channels, including phone, email, chat, social media, and more, all from a single interface. NEONNOW integrates advanced features like omnichannel routing, automatic ticketing, and intelligent AI-driven chatbots to ensure that every customer interaction is handled efficiently and effectively. The software’s intuitive interface allows agents to quickly respond to customer queries, while real-time analytics and reporting tools help supervisors monitor performance and optimize workflows. NEONNOW also offers cloud-based deployment, enabling businesses to scale their contact center operations without the need for expensive infrastructure. Whether you’re a small business looking to streamline customer support or a large enterprise managing high volumes of customer inquiries, NEONNOW provides a flexible and scalable solution to enhance customer service and improve overall satisfaction.

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NEONNOW Screenshot & Video

Contact Details

  • Vendor Name CloudWave
  • Founded
  • Location Australia

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English, French, Spanish


Industries

Health

NEONNOW Features

  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management

NEONNOW Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

NEONNOW FAQs

NEONNOW is an innovative contact center software solution designed to provide businesses with a seamless and unified communication platform. It enables organizations to manage customer interactions across multiple channels, including phone, email, chat, social media, and more, all from a single interface. NEONNOW integrates advanced features like omnichannel routing, automatic ticketing, and intelligent AI-driven chatbots to ensure that every customer interaction is handled efficiently and effectively. The software’s intuitive interface allows agents to quickly respond to customer queries, while real-time analytics and reporting tools help supervisors monitor performance and optimize workflows. NEONNOW also offers cloud-based deployment, enabling businesses to scale their contact center operations without the need for expensive infrastructure. Whether you’re a small business looking to streamline customer support or a large enterprise managing high volumes of customer inquiries, NEONNOW provides a flexible and scalable solution to enhance customer service and improve overall satisfaction.

  • No, NEONNOW does not offer a free version.

  • Yes, NEONNOW offers a free trial.

  • No, Credit Card details are not required for the NEONNOW trial.

  • No, NEONNOW does not offer an API.

  • NEONNOW offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • NEONNOW offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • NEONNOW supports the following languages:
    • English , French , Spanish

  • Following are the typical users of the NEONNOW:
    • Self-Employed , Small-Business , Midsize-Business

  • NEONNOW supports the following deployment:
    • Cloud Hosted

  • NEONNOW supports the following devices and operating systems:
    • Web-Based