Mixcode is an interactive live chat software designed to improve customer support and engagement in real-time. This platform enables businesses to offer instant assistance to customers, answering their queries, resolving issues, and guiding them through their purchasing journey. Mixcode’s customizable chat interface seamlessly integrates into websites, eCommerce platforms, and mobile apps, providing customers with an easy and convenient way to reach support teams. The software allows businesses to create personalized greetings, automate initial responses using AI chatbots, and route chats to the right department based on customer inquiries. With features like real-time monitoring, analytics, and chat history, Mixcode helps companies optimize their customer service operations and improve response times. Additionally, the platform supports multi-channel communication, allowing businesses to engage customers across email, social media, and more, all from a single dashboard. Mixcode also offers detailed reporting tools that track customer satisfaction, average response time, and agent performance, providing valuable insights for improving service delivery.