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MiAgent

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MiAgent Overview

MiAgent is a powerful interactive voice response (IVR) software designed to enhance customer service and streamline communication processes for businesses. The platform offers comprehensive tools for creating and managing automated phone systems, enabling organizations to improve customer interactions. With MiAgent, users can easily design IVR workflows, customize greetings, and route calls based on customer input seamlessly. The software provides features for call tracking, reporting, and integration with various CRM systems, ensuring users can monitor performance metrics and improve customer satisfaction. Ideal for call centers, customer support teams, and businesses seeking to enhance their communication capabilities, MiAgent empowers organizations to streamline customer service, reduce wait times, and drive overall operational efficiency.

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Contact Details

  • Vendor Name Avertra
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Telecommunications

MiAgent Features

  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages

MiAgent Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

MiAgent FAQs

MiAgent is a powerful interactive voice response (IVR) software designed to enhance customer service and streamline communication processes for businesses. The platform offers comprehensive tools for creating and managing automated phone systems, enabling organizations to improve customer interactions. With MiAgent, users can easily design IVR workflows, customize greetings, and route calls based on customer input seamlessly. The software provides features for call tracking, reporting, and integration with various CRM systems, ensuring users can monitor performance metrics and improve customer satisfaction. Ideal for call centers, customer support teams, and businesses seeking to enhance their communication capabilities, MiAgent empowers organizations to streamline customer service, reduce wait times, and drive overall operational efficiency.

  • No, MiAgent does not offer a free version.

  • Yes, MiAgent offers a free trial.

  • No, Credit Card details are not required for the MiAgent trial.

  • No, MiAgent does not offer an API.

  • MiAgent offers support with the following options:
    • 24x7 Support

  • MiAgent offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • MiAgent supports the following languages:
    • English

  • Following are the typical users of the MiAgent:
    • Self-Employed , Small-Business , Midsize-Business

  • MiAgent supports the following deployment:
    • Cloud Hosted

  • MiAgent supports the following devices and operating systems:
    • Web-Based