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iTwiz Overview

iTwiz is an advanced IT service management (ITSM) software designed to help organizations manage IT services efficiently and improve overall service delivery. This platform provides tools for incident management, change management, and problem resolution, ensuring that IT teams can respond to issues promptly. With its intuitive interface, users can easily track service requests, manage workflows, and generate reports on performance metrics. iTwiz also features automation capabilities, enabling organizations to streamline processes and reduce manual efforts. By enhancing IT service management practices, iTwiz empowers organizations to improve service quality and enhance user satisfaction.

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Contact Details

  • Vendor Name Snuvik Technologies
  • Founded 2013
  • Location United States

Support

    NA

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Apparel & Fashion

iTwiz Features

  • Service Catalog
  • Alerts/Escalation
  • Multi-Channel Communication
  • Configuration Management
  • Inventory Management
  • Approval Process Control
  • Contract/License Management
  • Asset Tracking
  • Prioritization
  • Activity Tracking
  • Change Management
  • Knowledge Base Management
  • Self Service Portal
  • Incident Management
  • Alerts/Notifications
  • Chat/Messaging
  • Project Management
  • SLA Management
  • Access Controls/Permissions
  • Problem Management
  • Availability Management
  • Support Ticket Management
  • Surveys & Feedback
  • Help Desk Management
  • Capacity Management
  • Release Management
  • Asset Lifecycle Management
  • Task Management
  • Audit Trail
  • Remote Access & Monitoring

iTwiz Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Basic

$20000 One-time

iTwiz FAQs

  • Yes, iTwiz offers a free version.

  • Yes, iTwiz offers a free trial.

  • No, Credit Card details are not required for the iTwiz trial.

  • iTwiz offers the following pricing plans & packages:

    Basic

    $20000 One-time

  • iTwiz supports the following payment frequencies:

    • One-Time Payment

  • No, iTwiz does not offer an API.

  • iTwiz offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • iTwiz supports the following languages:
    • English

  • Following are the typical users of the iTwiz:
    • Self-Employed , Small-Business , Midsize-Business

  • iTwiz supports the following deployment:
    • Cloud Hosted

  • iTwiz supports the following devices and operating systems:
    • Web-Based