INFOMAN SERV - Customer Feedback Management Overview

INFOMAN SERV is an intuitive customer feedback management software that helps businesses collect, analyze, and act on feedback from their customers. The platform offers an easy-to-use interface for gathering feedback through various channels such as surveys, online forms, and social media. Businesses can customize surveys to gather specific insights related to product quality, customer service, and overall customer experience. INFOMAN SERV's advanced analytics tools allow businesses to analyze customer sentiments, identify recurring issues, and spot trends that may affect overall customer satisfaction. The software also enables businesses to track feedback in real-time, providing them with actionable insights that can drive improvements. INFOMAN SERV integrates seamlessly with CRM systems, enabling businesses to link customer feedback with specific individuals or accounts for a more personalized approach. By providing detailed reports and actionable recommendations, INFOMAN SERV empowers companies to make data-driven decisions that enhance customer loyalty, improve service offerings, and drive long-term business growth.

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Contact Details

  • Vendor Name ACS Infotech
  • Founded
  • Location India

Support

  • Email Email
  • Phone Phone

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Medical Practice

INFOMAN SERV - Customer Feedback Management Features

  • Arrow Icon Routing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Case Management
  • Arrow Icon Issue Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Email Templates
  • Arrow Icon Prioritization
  • Arrow Icon Customer Service Analytics
  • Arrow Icon Forms Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Feedback Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Complaint Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Social Media Integration
  • Arrow Icon Support Ticket Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Email Management
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Live Chat
  • Arrow Icon Collaboration Tools
  • Arrow Icon Canned Responses
  • Arrow Icon SLA Management

INFOMAN SERV - Customer Feedback Management Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

INFOMAN SERV - Customer Feedback Management FAQs

INFOMAN SERV is an intuitive customer feedback management software that helps businesses collect, analyze, and act on feedback from their customers. The platform offers an easy-to-use interface for gathering feedback through various channels such as surveys, online forms, and social media. Businesses can customize surveys to gather specific insights related to product quality, customer service, and overall customer experience. INFOMAN SERV's advanced analytics tools allow businesses to analyze customer sentiments, identify recurring issues, and spot trends that may affect overall customer satisfaction. The software also enables businesses to track feedback in real-time, providing them with actionable insights that can drive improvements. INFOMAN SERV integrates seamlessly with CRM systems, enabling businesses to link customer feedback with specific individuals or accounts for a more personalized approach. By providing detailed reports and actionable recommendations, INFOMAN SERV empowers companies to make data-driven decisions that enhance customer loyalty, improve service offerings, and drive long-term business growth.

  • No, INFOMAN SERV - Customer Feedback Management does not offer a free version.

  • Yes, INFOMAN SERV - Customer Feedback Management offers a free trial.

  • No, Credit Card details are not required for the INFOMAN SERV - Customer Feedback Management trial.

  • No, INFOMAN SERV - Customer Feedback Management does not offer an API.

  • INFOMAN SERV - Customer Feedback Management offers support with the following options:
    • Email , Phone

  • INFOMAN SERV - Customer Feedback Management offers training with the following options:
    • In-person , Live Online , Webinar

  • INFOMAN SERV - Customer Feedback Management supports the following languages:
    • English

  • Following are the typical users of the INFOMAN SERV - Customer Feedback Management:
    • Self-Employed , Small-Business , Midsize-Business

  • INFOMAN SERV - Customer Feedback Management supports the following deployment:
    • Cloud Hosted

  • INFOMAN SERV - Customer Feedback Management supports the following devices and operating systems:
    • Web-Based