GetinQ Overview

GetinQ is an innovative Customer Service Software that enhances customer engagement by streamlining support and communication channels. Designed to simplify interactions, GetinQ enables support teams to manage queries through multiple channels, including email, chat, and social media. With an intuitive interface and advanced ticketing system, agents can respond quickly and efficiently to customer issues. The software’s built-in reporting tools offer insights into response times, agent performance, and customer satisfaction, helping organizations improve service quality. GetinQ also integrates seamlessly with CRM systems, allowing teams to access comprehensive customer histories and resolve issues faster. Customizable workflows and automation features reduce manual tasks, allowing support teams to focus on delivering exceptional service. Ideal for businesses of all sizes, GetinQ fosters better customer relationships, boosts satisfaction rates, and enhances brand loyalty by providing a seamless, efficient support experience.

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Contact Details

  • Vendor Name GetinQ
  • Founded 2016
  • Location Israel

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Non-profit Organization Management

GetinQ Features

  • Performance Metrics
  • Appointment Management
  • Real Time Notifications
  • Customer Segmentation
  • Employee Management
  • Queue Management
  • Virtual Assistant
  • Customer History
  • Call Routing
  • SMS Messaging
  • Email Management
  • Voice Mail
  • Call Center Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Live Chat
  • Activity Tracking
  • Self Service Portal
  • Alerts/Escalation
  • Auto-Responders
  • Support Ticket Management
  • Engagement Tracking
  • Surveys & Feedback
  • Social Media Integration
  • Contact Management

GetinQ Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$499 Per Feature

GetinQ FAQs

  • No, GetinQ does not offer a free version.

  • Yes, GetinQ offers a free trial.

  • No, Credit Card details are not required for the GetinQ trial.

  • GetinQ offers the following pricing plans & packages:

    Basic

    $499 Per Feature

  • GetinQ supports the following payment frequencies:

    • Monthly Subscription

  • No, GetinQ does not offer an API.

  • GetinQ offers support with the following options:
    • 24x7 Support , Chat

  • GetinQ offers training with the following options:
    • Live Online

  • GetinQ supports the following languages:
    • English

  • Following are the typical users of the GetinQ:
    • Self-Employed , Small-Business , Midsize-Business

  • GetinQ supports the following deployment:
    • Cloud Hosted

  • GetinQ supports the following devices and operating systems:
    • Web-Based