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Fancy Support

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Fancy Support Overview

Fancy Support is an advanced customer experience software designed to help businesses enhance their interactions with customers. This platform provides comprehensive tools for managing support requests, tracking customer feedback, and analyzing service performance, ensuring that organizations can deliver exceptional service. Users can easily create support tickets, categorize inquiries, and monitor response times, promoting accountability and efficiency. Fancy Support includes features for customer communication, enabling businesses to engage clients through multiple channels, such as email, chat, and social media. The software supports integration with various CRM and marketing tools, enhancing overall customer engagement. Ideal for customer support teams and service managers, Fancy Support improves service quality, enhances customer satisfaction, and ultimately drives success in customer experience management.

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Contact Details

  • Vendor Name Fancy Support
  • Founded 2015
  • Location Australia

Support

  • Chat Chat

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Consumer Goods, Information Technology & Services, Program Development, Telecommunications

Fancy Support Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure

Fancy Support Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • AUD ($) AUD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$25 Per User

Fancy Support FAQs

  • No, Fancy Support does not offer a free version.

  • Yes, Fancy Support offers a free trial.

  • No, Credit Card details are not required for the Fancy Support trial.

  • Fancy Support offers the following pricing plans & packages:

    Basic

    $25 Per User

  • Fancy Support supports the following payment frequencies:

    • Monthly Subscription

  • No, Fancy Support does not offer an API.

  • Fancy Support offers support with the following options:
    • Chat

  • Fancy Support offers training with the following options:
    • Documentation

  • Fancy Support supports the following languages:
    • English

  • Following are the typical users of the Fancy Support:
    • Self-Employed , Small-Business , Midsize-Business

  • Fancy Support supports the following deployment:
    • Cloud Hosted

  • Fancy Support supports the following devices and operating systems:
    • Web-Based