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Evayadesk

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Evayadesk Overview

Evayadesk is a user-friendly help desk software designed to streamline customer support operations for businesses of all sizes. It offers a centralized platform for managing customer inquiries, tracking support tickets, and resolving issues efficiently. With features like automated ticket routing, knowledge base integration, and multi-channel support, Evayadesk ensures that customer queries are handled promptly and effectively. The software provides insightful analytics and reporting tools, allowing support teams to monitor performance, identify trends, and improve service quality. Customizable workflows and seamless integration with other business systems make Evayadesk a versatile solution for enhancing customer satisfaction and optimizing support processes.

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Evayadesk Screenshot & Video

Contact Details

  • Vendor Name Evayadesk
  • Founded 2015
  • Location India

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Information Technology & Services, Internet

Evayadesk Features

  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

Evayadesk Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

Evayadesk FAQs

Evayadesk is a user-friendly help desk software designed to streamline customer support operations for businesses of all sizes. It offers a centralized platform for managing customer inquiries, tracking support tickets, and resolving issues efficiently. With features like automated ticket routing, knowledge base integration, and multi-channel support, Evayadesk ensures that customer queries are handled promptly and effectively. The software provides insightful analytics and reporting tools, allowing support teams to monitor performance, identify trends, and improve service quality. Customizable workflows and seamless integration with other business systems make Evayadesk a versatile solution for enhancing customer satisfaction and optimizing support processes.

  • Yes, Evayadesk offers a free version.

  • Yes, Evayadesk offers a free trial.

  • No, Credit Card details are not required for the Evayadesk trial.

  • No, Evayadesk does not offer an API.

  • Evayadesk offers support with the following options:
    • 24x7 Support , Chat

  • Evayadesk offers training with the following options:
    • Webinar , Documentation

  • Evayadesk supports the following languages:
    • English

  • Following are the typical users of the Evayadesk:
    • Self-Employed , Small-Business , Midsize-Business

  • Evayadesk supports the following deployment:
    • Cloud Hosted

  • Evayadesk supports the following devices and operating systems:
    • Web-Based