eContact Overview

eContact is a versatile survey software designed to help organizations gather feedback and insights from customers, employees, and stakeholders. With its user-friendly interface, eContact enables users to create customized surveys with various question types, including multiple-choice, rating scales, and open-ended questions. The platform provides powerful tools for distributing surveys through email, social media, or embedded links, ensuring broad reach and engagement. eContact’s real-time analytics and reporting features allow users to analyze survey results instantly, identifying trends and areas for improvement. Additionally, the software supports integration with CRM systems, enhancing data collection and management. By leveraging eContact, organizations can gain valuable insights, enhance decision-making, and improve overall satisfaction levels among their constituents.

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Contact Details

  • Vendor Name SkyCreek
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Technology & Services, Marketing & Advertising, Telecommunications

eContact Features

  • Lead Management
  • Activity Dashboard
  • Campaign Management
  • Data Import/Export
  • Campaign Segmentation
  • Contact Database
  • Campaign Planning
  • Multi-Channel Marketing
  • Channel Management
  • Reporting & Statistics
  • Lead Capture
  • Campaign Scheduling
  • Drip Campaigns
  • Lead Generation
  • Engagement Tracking
  • Conversion Rate Optimization
  • Visual Analytics
  • Click Tracking
  • Auto-Responders
  • Template Management
  • Customer Segmentation
  • Multi-Campaign
  • Campaign Analytics
  • Social Media Integration
  • Email Marketing
  • AB Testing
  • Content Management
  • Drip Campaigns
  • Customizable CTAs
  • Email Marketing
  • Engagement Tracking
  • Customizable Forms
  • ROI Tracking
  • Website Visitor Tracking
  • Lead Capture
  • Marketing Calendar
  • Dynamic Content
  • Event Triggered Actions
  • SMS Marketing
  • AB Testing
  • Lead Qualification
  • Data Import/Export
  • Conversion Tracking
  • Social Marketing
  • Landing Pages
  • Template Management
  • Segmentation
  • Campaign Analytics
  • Lead Generation
  • Multi-Channel Communication
  • Sales Analytics
  • Lead Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Marketing Automation
  • Campaign Management
  • CRM
  • Template Management
  • Event Triggered Actions
  • AB Testing
  • Image Library
  • Email Tracking
  • Click Tracking
  • Contact Database
  • Dynamic Content
  • Auto-Responders
  • CRM
  • Subscriber Management
  • WYSIWYG Editor
  • Campaign Analytics
  • Contact Management
  • CAN SPAM Compliance
  • Customer Segmentation
  • Multi-Channel Marketing
  • List Management
  • Spam Blocker
  • Drag & Drop
  • Campaign Scheduling
  • Lead Capture
  • Drip Campaigns
  • Landing Pages/Web Forms
  • Engagement Tracking
  • Multi-Campaign
  • eCommerce Integration
  • Customer Journey Mapping
  • GDPR Compliance
  • ROI Tracking
  • Churn Management
  • Engagement Tracking
  • Email Management
  • Social Media Integration
  • CRM
  • Multi-Language
  • Real Time Analytics
  • Campaign Management
  • Content Management
  • Event Triggered Actions
  • Feedback Management
  • Multi-Channel Communication
  • Customer Database
  • Surveys & Feedback
  • Customer Experience Management
  • Communication Management
  • Live Chat
  • Customer Segmentation
  • Visual Analytics
  • Customer History
  • Customer Portal
  • Sentiment Analysis
  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey
  • Search/Filter
  • Pipeline Management
  • Social Media Integration
  • Data Import/Export
  • Prospecting Tools
  • Task Management
  • Customer Database
  • Campaign Management
  • Lead Nurturing
  • Segmentation
  • Email Management
  • CRM
  • Sales Forecasting
  • Contact Management
  • Calendar Management
  • Document Storage
  • Drag & Drop
  • Collaboration Tools
  • Lead Management
  • Sales Pipeline Management
  • Lead Distribution
  • Email Marketing
  • Opportunity Management
  • Data Synchronization
  • Interaction Tracking
  • Lead Capture
  • Contact Management
  • Interaction Tracking
  • Text-to-Win
  • Mobile Keywords
  • SMS Messaging
  • Message Personalization
  • Campaign Management
  • Customer Segmentation
  • Multi-Campaign
  • Automated Responses
  • Reporting/Analytics
  • Communication Management
  • Scheduled Messaging
  • Polls/Voting
  • Mass Texting
  • MMS
  • Contact Database
  • Chat/Messaging
  • Campaign Planning
  • 2-Way Messaging
  • Live Chat
  • Engagement Tracking
  • Mobile Coupons
  • SMS Marketing
  • Alerts/Notifications
  • Compliance Management
  • Reputation Management
  • Multi-Language
  • QR Codes
  • Reminders
  • Open Rate Tracking
  • URL Customization
  • Offline Response Collection
  • Feedback Management
  • Template Management
  • Email Marketing
  • Reporting/Analytics
  • Multi-Language
  • Data Import/Export
  • Real Time Data
  • Engagement Tracking
  • Question Piping
  • Data Analysis Tools
  • Activity Dashboard
  • Customer Segmentation
  • Question Library
  • Survey Builder
  • Customizable Questions
  • Randomization
  • Support Audio/Images/Video
  • Site Intercept Survey
  • Question Branching
  • Multi-Channel Distribution
  • Drag & Drop
  • Social Media Integration
  • Skip Logic
  • Response Validation
  • Pulse Surveys
  • Access Controls/Permissions
  • Visual Analytics
  • Alerts/Notifications
  • File Sharing
  • Fax Management
  • Chat/Messaging
  • IVR/Voice Recognition
  • Call Recording
  • Audio/Video Conferencing
  • Call Routing
  • Surveys & Feedback
  • Dashboard
  • Data Visualization
  • Text Analysis
  • Reporting/Analytics
  • Customer Segmentation
  • Negative Feedback Management
  • Engagement Tracking
  • Real-Time Notifications
  • Knowledge Management
  • Customizable Templates
  • Customizable Fields
  • Survey/Poll Management
  • Feedback Management
  • Customizable Forms
  • Multi-Channel Data Collection
  • NPS Survey Structure
  • Contact Management
  • Mass Texting
  • Survey Builder
  • Scheduled Messaging
  • Reporting/Analytics
  • Alerts/Notifications
  • Customizable Templates
  • Message Personalization
  • Campaign Management
  • Keyword Tracking
  • Template Management
  • Audience Targeting
  • MMS
  • Reporting & Statistics
  • Call Routing
  • Mobile Access
  • Contact Management
  • SMS Messaging
  • Voice Mail
  • Multi-User Collaboration
  • Two-Way Audio & Video
  • File Sharing
  • Multi-Channel Communication
  • Call Recording
  • Screen Sharing
  • Task Management

eContact Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

eContact FAQs

  • No, eContact does not offer a free version.

  • Yes, eContact offers a free trial.

  • No, Credit Card details are not required for the eContact trial.

  • No, eContact does not offer an API.

  • eContact offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • eContact offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • eContact supports the following languages:
    • English

  • Following are the typical users of the eContact:
    • Self-Employed , Small-Business , Midsize-Business

  • eContact supports the following deployment:
    • Cloud Hosted , On-Premise

  • eContact supports the following devices and operating systems:
    • Web-Based , Linux