CXassist Overview

CXassist is an email management software that helps businesses streamline and automate their customer support and communication efforts. By centralizing email interactions, CXassist makes it easier for teams to manage, prioritize, and respond to customer inquiries in a timely manner. The software uses AI-driven algorithms to categorize incoming emails, automatically assigning tickets to the appropriate team members, thus reducing manual work and improving response times. CXassist also integrates with CRM platforms, ensuring that customer data is easily accessible for personalized responses and faster issue resolution. With features like email templates, workflow automation, and real-time analytics, CXassist enhances team productivity and ensures that customer support teams can focus on solving issues instead of managing administrative tasks. CXassist helps businesses improve customer satisfaction by providing consistent, prompt, and high-quality responses to all customer emails.

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CXassist Screenshot & Video

Contact Details

  • Vendor Name CXassist
  • Founded
  • Location Philippines

Support

  • Email Email
  • FAQs/Forum FAQs/Forum

Training

  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Marketing & Advertising, Non-profit Organization Management, Online Media, Professional Training, Retail

CXassist Features

  • Arrow Icon Email Tracking
  • Arrow Icon Contact Management
  • Arrow Icon Auto-Responders
  • Arrow Icon Signature Management
  • Arrow Icon Spam Blocker
  • Arrow Icon Email Marketing
  • Arrow Icon Customer Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Email Monitoring
  • Arrow Icon Chat/Messaging
  • Arrow Icon Routing
  • Arrow Icon Canned Responses
  • Arrow Icon Whitelisting/Blacklisting
  • Arrow Icon Search/Filter
  • Arrow Icon Drag & Drop
  • Arrow Icon Campaign Management
  • Arrow Icon Shared Inboxes
  • Arrow Icon Inbox Management
  • Arrow Icon Response Management
  • Arrow Icon Email Templates
  • Arrow Icon Queue Management
  • Arrow Icon Email Distribution
  • Arrow Icon Collaboration Tools
  • Arrow Icon Prioritization

CXassist Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Free

$0 Per Month

CXassist FAQs

CXassist is an email management software that helps businesses streamline and automate their customer support and communication efforts. By centralizing email interactions, CXassist makes it easier for teams to manage, prioritize, and respond to customer inquiries in a timely manner. The software uses AI-driven algorithms to categorize incoming emails, automatically assigning tickets to the appropriate team members, thus reducing manual work and improving response times. CXassist also integrates with CRM platforms, ensuring that customer data is easily accessible for personalized responses and faster issue resolution. With features like email templates, workflow automation, and real-time analytics, CXassist enhances team productivity and ensures that customer support teams can focus on solving issues instead of managing administrative tasks. CXassist helps businesses improve customer satisfaction by providing consistent, prompt, and high-quality responses to all customer emails.

  • Yes, CXassist offers a free version.

  • Yes, CXassist offers a free trial.

  • No, Credit Card details are not required for the CXassist trial.

  • CXassist offers the following pricing plans & packages:

    Free

    $0 Per Month

  • CXassist supports the following payment frequencies:

    • Monthly Subscription

  • No, CXassist does not offer an API.

  • CXassist offers support with the following options:
    • Email , FAQs/Forum

  • CXassist offers training with the following options:
    • Documentation , Videos

  • CXassist supports the following languages:
    • English

  • Following are the typical users of the CXassist:
    • Self-Employed , Small-Business , Midsize-Business

  • CXassist supports the following deployment:
    • Cloud Hosted

  • CXassist supports the following devices and operating systems:
    • Web-Based