Crumble Overview

Crumble is a powerful customer experience software designed to help businesses enhance their customer satisfaction and engagement through actionable insights. The platform uses advanced analytics to track customer interactions across various touchpoints, from social media and websites to customer service interactions and product reviews. Crumble provides real-time feedback on customer sentiments, allowing businesses to respond promptly to any issues, ensuring that customers feel heard and valued. With features like journey mapping, sentiment analysis, and personalized communication, Crumble empowers businesses to create a seamless and customized experience for every customer. The software offers a comprehensive dashboard for businesses to monitor key customer experience metrics, identify pain points, and make data-driven improvements to their services or products. Additionally, Crumble integrates with customer relationship management (CRM) systems, allowing for the automation of follow-up communications, surveys, and loyalty programs. By delivering insights into customer behavior, preferences, and feedback, Crumble enables companies to tailor their offerings to meet customer expectations and build long-lasting relationships.

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Contact Details

  • Vendor Name Rabbitsoft
  • Founded 2008
  • Location United Kingdom

Support

  • Email Email
  • FAQs/Forum FAQs/Forum

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Electrical & Electronic Manufacturing, Law Practice, Online Media

Crumble Features

  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Timeline Management
  • Arrow Icon Workflow Management
  • Arrow Icon Milestone Tracking
  • Arrow Icon Visualization
  • Arrow Icon Task Management
  • Arrow Icon Idea Management
  • Arrow Icon Task Scheduling
  • Arrow Icon Resource Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Guest Access
  • Arrow Icon Project Planning
  • Arrow Icon Deadline Management
  • Arrow Icon Feedback Management

Crumble Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Two Yearly

$64 Per Month

Crumble FAQs

Crumble is a powerful customer experience software designed to help businesses enhance their customer satisfaction and engagement through actionable insights. The platform uses advanced analytics to track customer interactions across various touchpoints, from social media and websites to customer service interactions and product reviews. Crumble provides real-time feedback on customer sentiments, allowing businesses to respond promptly to any issues, ensuring that customers feel heard and valued. With features like journey mapping, sentiment analysis, and personalized communication, Crumble empowers businesses to create a seamless and customized experience for every customer. The software offers a comprehensive dashboard for businesses to monitor key customer experience metrics, identify pain points, and make data-driven improvements to their services or products. Additionally, Crumble integrates with customer relationship management (CRM) systems, allowing for the automation of follow-up communications, surveys, and loyalty programs. By delivering insights into customer behavior, preferences, and feedback, Crumble enables companies to tailor their offerings to meet customer expectations and build long-lasting relationships.

  • Yes, Crumble offers a free version.

  • Yes, Crumble offers a free trial.

  • No, Credit Card details are not required for the Crumble trial.

  • Crumble offers the following pricing plans & packages:

    Two Yearly

    $64 Per Month

  • Crumble supports the following payment frequencies:

    • Monthly Subscription

  • No, Crumble does not offer an API.

  • Crumble offers support with the following options:
    • Email , FAQs/Forum

  • Crumble supports the following languages:
    • English

  • Following are the typical users of the Crumble:
    • Self-Employed , Small-Business , Midsize-Business

  • Crumble supports the following deployment:
    • Cloud Hosted

  • Crumble supports the following devices and operating systems:
    • Web-Based