Charter Continuum Overview

Charter Continuum is a cutting-edge customer satisfaction software solution designed to help organizations gauge and improve customer experiences. This platform enables businesses to collect, analyze, and act on customer feedback through various channels, including surveys, social media, and direct communication. With Charter Continuum, organizations can easily design and distribute surveys, allowing them to capture valuable insights into customer perceptions, preferences, and pain points. The software features advanced analytics tools that help identify trends and areas for improvement, enabling businesses to implement targeted strategies to enhance customer satisfaction. Additionally, Charter Continuum supports real-time reporting, providing stakeholders with actionable insights to make informed decisions. By leveraging Charter Continuum, organizations can foster a customer-centric culture, enhance brand loyalty, and drive business growth through improved customer experiences.

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Contact Details

  • Vendor Name Charter UK
  • Founded
  • Location United Kingdom

Support

    NA


Training

  • In-person In-person

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Hospitality

Charter Continuum Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey

Charter Continuum Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • GBP (£) GBP (£)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Charter Continuum FAQs

Charter Continuum is a cutting-edge customer satisfaction software solution designed to help organizations gauge and improve customer experiences. This platform enables businesses to collect, analyze, and act on customer feedback through various channels, including surveys, social media, and direct communication. With Charter Continuum, organizations can easily design and distribute surveys, allowing them to capture valuable insights into customer perceptions, preferences, and pain points. The software features advanced analytics tools that help identify trends and areas for improvement, enabling businesses to implement targeted strategies to enhance customer satisfaction. Additionally, Charter Continuum supports real-time reporting, providing stakeholders with actionable insights to make informed decisions. By leveraging Charter Continuum, organizations can foster a customer-centric culture, enhance brand loyalty, and drive business growth through improved customer experiences.

  • No, Charter Continuum does not offer a free version.

  • Yes, Charter Continuum offers a free trial.

  • No, Credit Card details are not required for the Charter Continuum trial.

  • No, Charter Continuum does not offer an API.

  • Charter Continuum offers training with the following options:
    • In-person

  • Charter Continuum supports the following languages:
    • English

  • Following are the typical users of the Charter Continuum:
    • Self-Employed , Small-Business , Midsize-Business

  • Charter Continuum supports the following deployment:
    • Cloud Hosted

  • Charter Continuum supports the following devices and operating systems:
    • Web-Based