Call Sumo Overview

Call Sumo is a robust call tracking software designed to optimize marketing campaigns and improve customer interactions. This platform enables businesses to monitor, analyze, and manage incoming calls from various sources, providing insights into caller behavior and campaign performance. With features such as call recording, routing, and detailed analytics, Call Sumo empowers organizations to make datadriven decisions and enhance customer service. The software’s integration with CRM systems allows for seamless tracking of customer interactions, ensuring that teams have all the information they need to provide exceptional support. By leveraging Call Sumo, businesses can improve lead conversion rates and foster stronger relationships with their customers.

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Call Sumo Screenshot & Video

Contact Details

  • Vendor Name YiB.io
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Information Services, Information Technology & Services, Outsourcing/Offshoring, Retail, Telecommunications

Call Sumo Features

  • Arrow Icon CRM
  • Arrow Icon Call Monitoring
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Caller ID
  • Arrow Icon Call Reporting
  • Arrow Icon Contact Management
  • Arrow Icon Conversion Tracking
  • Arrow Icon Campaign Management
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Predictive Dialer
  • Arrow Icon Keyword Tracking
  • Arrow Icon Call Transcription
  • Arrow Icon API
  • Arrow Icon Voice Mail
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing

Call Sumo Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$60 Per User

Call Sumo FAQs

Call Sumo is a robust call tracking software designed to optimize marketing campaigns and improve customer interactions. This platform enables businesses to monitor, analyze, and manage incoming calls from various sources, providing insights into caller behavior and campaign performance. With features such as call recording, routing, and detailed analytics, Call Sumo empowers organizations to make datadriven decisions and enhance customer service. The software’s integration with CRM systems allows for seamless tracking of customer interactions, ensuring that teams have all the information they need to provide exceptional support. By leveraging Call Sumo, businesses can improve lead conversion rates and foster stronger relationships with their customers.

  • No, Call Sumo does not offer a free version.

  • Yes, Call Sumo offers a free trial.

  • No, Credit Card details are not required for the Call Sumo trial.

  • Call Sumo offers the following pricing plans & packages:

    Basic

    $60 Per User

  • Call Sumo supports the following payment frequencies:

    • Monthly Subscription

  • No, Call Sumo does not offer an API.

  • Call Sumo offers support with the following options:
    • Email , Phone , Knowledge Base

  • Call Sumo offers training with the following options:
    • Live Online , Documentation , Videos

  • Call Sumo supports the following languages:
    • English

  • Following are the typical users of the Call Sumo:
    • Self-Employed , Small-Business , Midsize-Business

  • Call Sumo supports the following deployment:
    • Cloud Hosted , On-Premise

  • Call Sumo supports the following devices and operating systems:
    • Web-Based , Windows