bxp software Overview

bxp software is a comprehensive call center software designed to optimize operations for customer service centers. The platform offers robust tools for managing incoming and outgoing calls, tracking agent performance, and analyzing customer interactions. With bxp software, organizations can easily set up call routing, queue management, and reporting, ensuring efficient handling of customer inquiries. The software provides features for call recording, performance metrics, and integration with CRM systems, enabling users to enhance their support capabilities. Ideal for contact centers and businesses seeking to improve customer service, bxp software empowers organizations to enhance operational efficiency, boost agent productivity, and drive overall customer satisfaction.

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Contact Details

  • Vendor Name bxp software
  • Founded 2005
  • Location Ireland

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Hospitality, Philanthropy

bxp software Features

  • Arrow Icon Certification Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Compliance Management
  • Arrow Icon Credential Management
  • Arrow Icon Email Reminders
  • Arrow Icon Document Management
  • Arrow Icon Approval Workflow
  • Arrow Icon Self Service Portal
  • Arrow Icon Training Management
  • Arrow Icon Learning Paths
  • Arrow Icon Employee Database
  • Arrow Icon Contact Management
  • Arrow Icon SMS Reminders
  • Arrow Icon Policy Management
  • Arrow Icon Document Storage
  • Arrow Icon Employee Profiles
  • Arrow Icon Activity Dashboard
  • Arrow Icon Collaboration Tools
  • Arrow Icon Status Tracking
  • Arrow Icon User Management
  • Arrow Icon Electronic Signature
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Task Management
  • Arrow Icon Calendar Management
  • Arrow Icon Communication Management
  • Arrow Icon Certification Expiry Tracking
  • Arrow Icon Certificate Repository
  • Arrow Icon Assessment Management
  • Arrow Icon Certification & Licensing
  • Arrow Icon Compliance Tracking
  • Arrow Icon Content Library
  • Arrow Icon Course Authoring
  • Arrow Icon Learner Portal
  • Arrow Icon Learning Management
  • Arrow Icon Progress Tracking
  • Arrow Icon SCORM Compliance
  • Arrow Icon Social Learning
  • Arrow Icon Tests/Assessments
  • Arrow Icon Training Management
  • Arrow Icon User Management
  • Arrow Icon Course Management
  • Arrow Icon Course Tracking
  • Arrow Icon Gradebook
  • Arrow Icon Progress Reports
  • Arrow Icon Asynchronous Learning
  • Arrow Icon Blended Learning
  • Arrow Icon Built-in Course Authoring
  • Arrow Icon Learning Paths/Tracks
  • Arrow Icon Self-Learning
  • Arrow Icon Synchronous Learning
  • Arrow Icon Gamification
  • Arrow Icon Multi-Language
  • Arrow Icon Talent Management
  • Arrow Icon Video Conferencing
  • Arrow Icon Virtual Classroom
  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Course Tracking
  • Arrow Icon Course Management
  • Arrow Icon Content Library
  • Arrow Icon Course Authoring
  • Arrow Icon Mobile Learning
  • Arrow Icon Certification & Licensing
  • Arrow Icon Learner Portal
  • Arrow Icon Blended Learning
  • Arrow Icon Tests/Assessments
  • Arrow Icon Learning Paths/Tracks
  • Arrow Icon SCORM Compliance
  • Arrow Icon Training Management
  • Arrow Icon Synchronous Learning
  • Arrow Icon Asynchronous Learning
  • Arrow Icon Compliance Tracking
  • Arrow Icon Gamification
  • Arrow Icon Multi-Language
  • Arrow Icon Progress Tracking
  • Arrow Icon Self-Learning
  • Arrow Icon Social Learning
  • Arrow Icon User Management
  • Arrow Icon Video Conferencing
  • Arrow Icon Virtual Classroom
  • Arrow Icon Instructor-Led Courses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Offline Access
  • Arrow Icon Video Content
  • Arrow Icon Microlearning
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Payroll Management
  • Arrow Icon Recruitment Management
  • Arrow Icon Time Tracking
  • Arrow Icon Attendance Management
  • Arrow Icon Benefits Management
  • Arrow Icon Onboarding
  • Arrow Icon Applicant Tracking
  • Arrow Icon Compliance Management
  • Arrow Icon API
  • Arrow Icon Client Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Employee Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

bxp software Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

bxp software FAQs

  • No, bxp software does not offer a free version.

  • Yes, bxp software offers a free trial.

  • No, Credit Card details are not required for the bxp software trial.

  • bxp software supports the following payment frequencies:

    • Monthly Subscription

  • No, bxp software does not offer an API.

  • bxp software offers support with the following options:
    • 24x7 Support , Chat

  • bxp software offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • bxp software supports the following languages:
    • English

  • Following are the typical users of the bxp software:
    • Self-Employed , Small-Business , Midsize-Business

  • bxp software supports the following deployment:
    • Cloud Hosted

  • bxp software supports the following devices and operating systems:
    • Web-Based