Aladino by Digevo Overview

Aladino by Digevo is a state-of-the-art contact center software designed to streamline communication between businesses and their customers. Built for efficiency, this platform helps companies manage inbound and outbound calls, emails, chats, and social media messages from a single interface. Aladino offers features like automatic call routing, IVR (Interactive Voice Response), and intelligent CRM integration, ensuring that customer inquiries are handled quickly and professionally. The software also includes real-time analytics and reporting tools, which allow managers to track agent performance, monitor call metrics, and identify areas for improvement. Aladino’s workforce management features help optimize staffing schedules, ensuring that the right number of agents are available to handle peak call volumes. With built-in support for multi-channel communication, it enables businesses to engage customers across multiple touchpoints, enhancing overall customer satisfaction. Additionally, Aladino offers AI-driven features such as predictive analytics, sentiment analysis, and chatbots, making it an ideal solution for companies looking to scale their customer support operations.

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Contact Details

  • Vendor Name Digevo
  • Founded
  • Location Chile

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Computer Software, Food & Beverages, Food Production, Real Estate

Aladino by Digevo Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Automated Routing
  • Arrow Icon Quality Management
  • Arrow Icon Queue Management
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Agent Interface
  • Arrow Icon Chatbot
  • Arrow Icon Auto-Dialer
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Workforce Management

Aladino by Digevo Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Aladino by Digevo FAQs

Aladino by Digevo is a state-of-the-art contact center software designed to streamline communication between businesses and their customers. Built for efficiency, this platform helps companies manage inbound and outbound calls, emails, chats, and social media messages from a single interface. Aladino offers features like automatic call routing, IVR (Interactive Voice Response), and intelligent CRM integration, ensuring that customer inquiries are handled quickly and professionally. The software also includes real-time analytics and reporting tools, which allow managers to track agent performance, monitor call metrics, and identify areas for improvement. Aladino’s workforce management features help optimize staffing schedules, ensuring that the right number of agents are available to handle peak call volumes. With built-in support for multi-channel communication, it enables businesses to engage customers across multiple touchpoints, enhancing overall customer satisfaction. Additionally, Aladino offers AI-driven features such as predictive analytics, sentiment analysis, and chatbots, making it an ideal solution for companies looking to scale their customer support operations.

  • No, Aladino by Digevo does not offer a free version.

  • Yes, Aladino by Digevo offers a free trial.

  • No, Credit Card details are not required for the Aladino by Digevo trial.

  • No, Aladino by Digevo does not offer an API.

  • Aladino by Digevo supports the following languages:
    • English

  • Following are the typical users of the Aladino by Digevo:
    • Self-Employed , Small-Business , Midsize-Business

  • Aladino by Digevo supports the following deployment:
    • Cloud Hosted

  • Aladino by Digevo supports the following devices and operating systems:
    • Web-Based