Best Review Management Apps for Android and iPhone

SOCi is a leading social media and reputation management software designed to empower multi-location businesses to manage their digital presence effectively. The software's standout feature is its centralized platform, which allows businesses to control and deploy localized marketing campaigns across hundreds of locations. SOCi specializes in providing scalable solutions for creating, scheduling, ... Read more about SOCi

Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to s... Read more about Thryv

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Customer Thermometer is a feedback collection tool that allows businesses to gauge customer satisfaction quickly and easily. It offers one-click email surveys, enabling customers to respond effortlessly. This tool integrates with various email and helpdesk platforms for streamlined operations. Key features include real-time reporting, alerting businesses instantly when feedback is received. Custom... Read more about Customer Thermometer

Influitive is a cutting-edge advocacy marketing platform, designed to harness the power of customer enthusiasm. It specializes in building and managing a brand's community of advocates. The software facilitates the creation of engaging challenges and rewards to motivate users. Its intuitive interface allows for easy navigation and management of advocacy programs. Influitive integrates seamlessly w... Read more about Influitive

Viafoura is a digital experience platform that enhances audience engagement for media and publishing companies. It's designed to build and maintain active online communities around content. Viafoura offers real-time commenting features, allowing readers to discuss and engage with articles and media. The platform includes tools for moderation and community management, ensuring a safe and respectful... Read more about Viafoura

WebEngage is a multi-channel marketing automation software that empowers businesses to create more personalized and effective customer engagement strategies. It focuses on enhancing user experience across various digital platforms including email, SMS, in-app messages, and web notifications. With its robust segmentation and targeting capabilities, WebEngage allows marketers to deliver highly perso... Read more about WebEngage

Text Request is a comprehensive SMS messaging platform designed to streamline and enhance business communications. It enables organizations to send and receive text messages efficiently, using their existing business phone numbers. This feature enables direct and immediate communication with customers, clients, or team members, without the need for additional hardware or phone numbers. Text Reques... Read more about Text Request

HappyFox Help Desk is a cloud-based customer support software designed to simplify ticketing and helpdesk operations. It centralizes customer requests from various channels, including email, chat, and social media, into a unified ticketing system. HappyFox offers automated ticket sorting and assignment, which streamlines workflow and improves response time. The platform includes a self-service kno... Read more about HappyFox Help Desk

TINYpulse is an innovative employee engagement software designed to transform workplace culture through continuous feedback. Its standout feature is the 'pulse survey,' a brief, frequent questionnaire that captures real-time employee sentiments, fostering a culture of open communication. TINYpulse's anonymous feedback mechanism encourages honesty, allowing managers to gain true insights into team ... Read more about TINYpulse

Jobber is a versatile software tailored for the home and commercial service businesses, aiding them in efficient operations and client management. It simplifies scheduling by allowing users to organize appointments and dispatch teams seamlessly. With its client hub, Jobber enables businesses to keep detailed customer records, ensuring personalized service and effective communication. The software ... Read more about Jobber

IdeaScale is an advanced idea management software, designed to empower organizations to harness collective intelligence for innovation. It's renowned for its user-friendly interface, allowing participants to easily submit, discuss, and vote on ideas. The platform stands out with its customizable campaigns, enabling targeted ideation to address specific organizational challenges. IdeaScale supports... Read more about IdeaScale

UserVoice is a customer feedback and product management software that excels in bridging the gap between businesses and their users. It's uniquely designed to gather, analyze, and prioritize customer feedback, ensuring that product development aligns with user needs. The platform features an intuitive interface for collecting feedback directly from customers, making it easy for them to share their... Read more about UserVoice

Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This consolidation streamlines communication, making it easier for businesses to manage and respond to customer inquiries. Pod... Read more about Podium

REVIEWS.io is a customer review management platform designed to help businesses collect, manage, and leverage customer feedback to enhance their online reputation and increase sales. Its standout feature is the ability to gather authentic reviews directly from customers, ensuring credibility and trust. REVIEWS.io supports integration with Google Seller Ratings, enhancing visibility in search engin... Read more about REVIEWS.io

AppFollow is a versatile software tool tailored for app tracking and management, offering a comprehensive solution for businesses and developers. It specializes in monitoring app reviews and ratings across various platforms, helping users stay updated with customer feedback. A standout feature is its real-time analytics, providing insights into app performance and user sentiment. AppFollow simplif... Read more about AppFollow

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like multiple-choice and Likert scales, and the ability to add logic to surveys for more relevant questioning. Survicate allow... Read more about Survicate

Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can distribute surveys across various channels, monitor response rates, and analyze data through robust reporting features. Meda... Read more about Medallia Experience Cloud

ExpertVoice is a cutting-edge Customer Advocacy Software designed to empower businesses to harness the power of their satisfied customers. This platform facilitates the identification, engagement, and activation of brand advocates, enabling them to share authentic testimonials, reviews, and referrals. ExpertVoice offers intuitive tools for managing advocacy programs, including influencer identific... Read more about ExpertVoice

Brand24 is a powerful social media monitoring software designed to help businesses track online mentions, monitor brand reputation, and engage with their audience across social media platforms. The platform offers real-time alerts for brand mentions, allowing businesses to respond to customer feedback, complaints, or inquiries promptly. Brand24 also tracks sentiment, providing insights into how cu... Read more about Brand24

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions, providing businesses with actionable insights into customer preferences and satisfaction. XM for Customer Experience fe... Read more about XM for Customer Experience

Uberall is a brand management software solution designed to help businesses manage their online presence, customer interactions, and brand reputation across multiple platforms. The software provides tools for monitoring customer reviews, updating business information, and managing social media interactions, enabling companies to create a consistent brand image. Uberall’s location management feat... Read more about Uberall

WikiPro is an advanced payment processing software designed to simplify and secure financial transactions for businesses. With WikiPro, organizations can accept payments from multiple channels, including credit cards, ACH transfers, and mobile wallets. The software features robust security protocols, ensuring that all transactions are encrypted and compliant with industry standards like PCI DSS. W... Read more about WikiPro

Shiji ReviewPro Guest Experience Platform is a survey software solution designed to help businesses in the hospitality industry collect and analyze customer feedback to enhance guest experiences. The platform allows businesses to send customized surveys to guests before, during, or after their stay, providing valuable insights into customer satisfaction. With a range of question types and template... Read more about Shiji ReviewPro Guest Experience Platform

Bluepulse is a team communication software that enhances collaboration, engagement, and productivity within organizations. This platform is designed to facilitate seamless communication across teams, departments, and locations. With Bluepulse, businesses can create a unified environment where team members can share ideas, give feedback, and collaborate on projects in real time. The software suppor... Read more about Bluepulse

ServiceGuru Kiosk is an innovative Customer Loyalty Software designed to help businesses enhance customer engagement, retention, and satisfaction through effective loyalty programs and personalized interactions. This comprehensive platform offers a range of features, including loyalty points management, rewards redemption, customer profiling, and analytics, ensuring that businesses can create and ... Read more about ServiceGuru Kiosk

Rebusify is a review management software that helps businesses monitor, collect, and respond to customer reviews across multiple online platforms. By centralizing review data, Rebusify allows businesses to track brand sentiment, engage with customers, and address any negative feedback promptly. The software offers tools to automate review requests, helping businesses encourage positive reviews fro... Read more about Rebusify

2 Step Reviews is a user-friendly review management software that helps businesses collect, manage, and showcase customer feedback in a streamlined way. This software is designed to help companies improve their online reputation by automating the process of requesting, gathering, and responding to customer reviews. With 2 Step Reviews, businesses can create customized review solicitation campaigns... Read more about 2 Step Reviews