Top Mint Service Desk Alternatives & Competitors

Finding the right software for your business can be challenging, and while Mint Service Desk is a popular choice, it may not be the perfect fit for everyone. If you're exploring Mint Service Desk alternatives, you're in the right place. We’ve compiled a list of the top competitors that offer similar features, pricing, and benefits. Compare the best alternatives to Mint Service Desk and discover the ideal solution tailored to your needs.

Mint Service Desk is also listed in these categories:

Last Updated: July 16, 2025

All Competitors and Alternatives to Mint Service Desk

BOSSDesk

IT Ticketing System, ITSM, and Help Desk Software for both On-Premise and in the Cloud.

BOSSDesk is a user-friendly software solution designed to streamline IT service management for businesses. It serves as a centralized platform for efficiently handling customer requests, incidents, and problems. With BOSSDesk, organizations can easily organize and prioritize service tickets, ensuring timely resolution and improved customer satisfaction. The software offers a self-service portal fo... Read more about BOSSDesk

Free Trial

Available

Pricing Type

$19 Per month

Location

United States

Desk Manager is a robust help desk software solution designed to improve customer support operations for businesses of all sizes. It allows companies to streamline ticket management, track customer interactions, and enhance communication between support agents and customers. The software centralizes all customer service requests, enabling help desk teams to efficiently prioritize, assign, and reso... Read more about Desk Manager

Free Trial

NA

Pricing Type

Contact Vendor

Location

Brazil

Freshdesk

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk

Free Trial

14 Days

Pricing Type

$15 Per month

Location

United States

Freshservice

Modernize your service management instantly

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform provides a user-friendly interface so users can easily navigate and access the tool. Freshservice offers customizable f... Read more about Freshservice

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Jira Service Management is a versatile tool designed for IT service management and customer support. It streamlines incident, problem, and change management, enabling teams to respond to and resolve issues efficiently. This platform integrates easily with other Jira products, fostering collaboration among development and operational teams. Key features include a customizable service desk, facilita... Read more about Jira Service Management

Free Trial

30 Days

Pricing Type

$17.65 Per month

Location

Australia

LiveAgent

Simple Customer Support Software for Teams

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

Free Trial

30 Days

Pricing Type

$9 Per month

Location

Slovakia

LiveChat

LiveChat is a complete customer service platform that delights your customers and fuels your sales.

LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat

Free Trial

14 Days

Pricing Type

$20 Per month

Location

Poland

ManageEngine ServiceDesk Plus

Design, automate, deliver, and manage critical IT and business services

ManageEngine ServiceDesk Plus is a robust IT service management tool designed to simplify and enhance your support processes. It can efficiently handle diverse IT issues and allow quick resolutions through its user-friendly interface. The software provides customizable reports that offer valuable insights, enabling informed decision-making. Automation capabilities streamline routine tasks, offerin... Read more about ManageEngine ServiceDesk Plus

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

ServiceNow

Get answers, approvals, and insights when they really matter

ServiceNow is a versatile software platform used by organizations to streamline and automate various business processes. It's renowned for its IT Service Management (ITSM) capabilities, helping businesses manage their IT services efficiently. ServiceNow extends beyond IT and can be employed in HR, customer service, and other departments. The platform offers modules for incident management, asset t... Read more about ServiceNow

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Supremo Remote Desktop is an easy-to-use remote support software that enables businesses and IT professionals to provide remote assistance to clients and employees. The platform offers secure, encrypted connections, allowing users to access and control remote desktops, troubleshoot issues, and perform system maintenance from any location. Supremo is lightweight and doesn’t require installation, ... Read more about Supremo Remote Desktop

Free Trial

Available

Pricing Type

$199 Per year

Location

Italy

Atera

AI-powered IT Meets Team Efficiency

Atera is an amazing IT management solution that can simplify and enhance your business processes. It provides a unified solution that can streamline various IT tasks. The platform offers remote monitoring and management capabilities that enable you to keep a close eye on your systems and networks from anywhere. Atera's automation features can reduce manual workloads and improve efficiency. It allo... Read more about Atera

Free Trial

Available

Pricing Type

$149 Per month

Location

Israel

SysAid

The Next-Gen ITSM Platform

SysAid is a comprehensive IT service management (ITSM) platform designed to streamline and optimize IT operations for businesses. It offers a user-friendly interface that facilitates efficient tracking and resolution of IT issues. SysAid covers various aspects of IT support, including ticket management, asset management, and self-service portals for end-users. The platform enhances communication b... Read more about SysAid

Free Trial

30 Days

Pricing Type

Contact Vendor

Location

Israel

TeamDynamix is an advanced IT Service Management (ITSM) software designed to enhance the efficiency of IT teams in managing service requests and incidents. This comprehensive platform offers a suite of features that streamline IT processes, improve service delivery, and ensure compliance with industry standards. With its intuitive interface, IT professionals can easily track tickets, prioritize ta... Read more about TeamDynamix

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Zendesk Suite

Customer Service Software to Create a Great Experience

   4.4

 (2 Reviews)

Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Zoho Desk

Top Rated Customer Service Help Desk Software

Zoho Desk is a customer service software designed to help businesses manage customer support activities efficiently. It offers a range of features including a ticketing system, which organizes customer inquiries from various channels into a single interface for easier tracking and response. The software also includes a help center, allowing customers to find answers on their own through knowledge ... Read more about Zoho Desk

Free Trial

15 Days

Pricing Type

$800 Per month

Location

British Indian Ocean Territory

FAQs About Mint Service Desk Alternatives

Some of the best alternatives to Mint Service Desk include Zendesk Suite, Jira Service Management, Zoho Desk, ServiceNow, Freshservice, Freshdesk, ManageEngine ServiceDesk Plus, LiveChat, TeamDynamix, LiveAgent, SysAid, Atera, Supremo Remote Desktop , Desk Manager and BOSSDesk. These alternatives offer similar features, better pricing, and more flexibility depending on your business needs.

There are various reasons why users look for alternatives to Mint Service Desk, such as pricing concerns, missing features, better integration options, or improved customer support. Exploring alternative solutions ensures that businesses find the best fit for their specific requirements.

Yes! Depending on the product, you may find:

  • Free Trial options like Zendesk Suite, Jira Service Management, Zoho Desk, Freshdesk, ManageEngine ServiceDesk Plus, LiveChat, LiveAgent, SysAid, Atera, Supremo Remote Desktop and BOSSDesk (test premium features before subscribing).

These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.

Small businesses looking for an easy-to-use and cost-effective alternative to Mint Service Desk can consider Zendesk Suite, Jira Service Management, Zoho Desk, Freshservice, Freshdesk, ManageEngine ServiceDesk Plus, LiveChat, TeamDynamix, LiveAgent, SysAid, Atera, Supremo Remote Desktop , Desk Manager and BOSSDesk. These software options offer affordable pricing, simple setup, and essential business features tailored for growing teams.

Enterprises seeking a robust alternative to Mint Service Desk can explore Zendesk Suite, Jira Service Management, Zoho Desk, ServiceNow, Freshservice, Freshdesk, ManageEngine ServiceDesk Plus, LiveChat, LiveAgent, SysAid, Atera and BOSSDesk. These platforms offer scalability, advanced automation, top-tier security, and enterprise-grade customer support to meet large-scale business needs.

Some of the best cloud-based alternatives to Mint Service Desk include Zendesk Suite, Jira Service Management, Zoho Desk, ServiceNow, Freshservice, Freshdesk, ManageEngine ServiceDesk Plus, LiveChat, TeamDynamix, LiveAgent, SysAid, Atera, Supremo Remote Desktop , Desk Manager and BOSSDesk. These platforms offer seamless remote access, real-time collaboration, automatic updates, and enhanced security for smooth software management.

Yes, most Mint Service Desk alternatives provide mobile apps for iOS and Android. Options like Zendesk Suite, Jira Service Management, Zoho Desk, ServiceNow, Freshservice, Freshdesk, ManageEngine ServiceDesk Plus, LiveChat, TeamDynamix, LiveAgent, SysAid, Atera, Desk Manager and BOSSDesk offer full-featured mobile applications that allow users to manage tasks, track progress, and collaborate on the go.