Last Updated: July 11, 2025
Live Chat & AI Bots for Customer Messaging
Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate int... Read more about Freshchat
Choose the all-in-one cloud contact center solution
Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX
InConnect is a state-of-the-art patient engagement software designed to improve communication and interaction between healthcare providers and patients. This platform facilitates seamless communication through various channels, including messaging, video consultations, and appointment scheduling, ensuring that patients have access to the information and support they need. InConnect also offers per... Read more about InConnect
Simple Customer Support Software for Teams
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent
The leading AI CX platform to enhance customer service operations
Moveo.ΑΙ is a conversational AI platform that enhances customer service operations and improves customer experiences. The platform is powered by proprietary Large Language Models (LLMs), ensuring unparalleled data security and reliability. These LLMs are fine-tuned specifically on business conversations, surpassing third-party models like GPT-4 in speed (5x faster responses) while significantly ... Read more about Moveo.AI
Certainly is a robust live chat software designed to enhance customer engagement and support for businesses. This platform provides comprehensive tools for real-time communication with customers, enabling organizations to respond to inquiries quickly and effectively. With Certainly, users can customize chat widgets to match their branding, ensuring a seamless integration into their websites. The s... Read more about Certainly
Sales CRM & Pipeline Management Software
Pipedrive is an outstanding CRM software designed to simplify and optimize sales processes for businesses. Its straightforward interface helps teams manage leads and deals efficiently. The software enables users to track communication, set reminders, and prioritize tasks, ensuring that opportunities are not missed. Pipedrive's visual sales pipeline provides a clear overview of deals, making it eas... Read more about Pipedrive
Quiq is an innovative customer support software designed to enhance communication between businesses and their customers across various channels, including SMS, web chat, and social media. This platform enables organizations to provide timely and effective support, ensuring that customer inquiries are addressed promptly. Quiq's userfriendly interface allows support teams to manage multiple convers... Read more about Quiq
Your personal online shopping assistant that drives online sales through conversations.
Smartsupp is a live chat software designed to enhance customer engagement and support for businesses of various sizes. It allows website visitors to interact directly with customer service teams, offering real-time communication. The platform includes chatbot capabilities, which can automate responses and provide immediate assistance to common customer inquiries. Video recordings of visitor behavi... Read more about Smartsupp
All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day trial. No credit card required. Read more about Tidio
Live Chat Software for Websites and Messaging Apps
Userlike stands out as a versatile and user-friendly live chat software ideal for enhancing customer communication. Its standout feature is the seamless integration with websites and messaging apps, facilitating real-time interactions with clients. Userlike offers unique customization options, allowing businesses to tailor chat windows to their brand identity. The software includes an intuitive da... Read more about Userlike
Vozy is a cuttingedge artificial intelligence software designed to enhance communication and streamline operations for businesses. With its powerful AI algorithms, Vozy enables organizations to automate customer interactions, providing instant responses to inquiries through chatbots and voice assistants. The platform offers natural language processing capabilities, allowing it to understand and re... Read more about Vozy
WATI is a conversational AI platform designed to streamline customer interactions and support across various channels like WhatsApp, web chat, and SMS. The platform leverages AI to automate responses to frequently asked questions, enhancing customer service while reducing the need for human intervention. WATI’s conversational bots are capable of handling inquiries, providing personalized recomme... Read more about WATI
Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite
Yes! Depending on the product, you may find:
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.