There are hundreds and thousands of companies, from SMBs to enterprise-level, who use CRM software. 40,097, to be precise. They are all leveraging CRM systems to take their businesses to new heights. But what is actually a CRM system? Why do companies need them? What benefits it brings to the companies? Most importantly, How much does CRM software cost? Read More
Lengthy, error-prone financial reporting processes are quickly becoming a thing of the past. As we lean more on data than ever before, finance professionals are ditching inefficient manual processes to leverage financial reporting automation. Read More
Would you like to get your consumers more engaged and provide them with the support they need? Then, you need an omnichannel customer service strategy. With this strategy, your customers can easily communicate with your sales and support staff through their preferred channels. Read More
Meeting customer needs is a top priority for business leaders. As more and more of us prefer to chat with support agents via live chat sessions rather than over the phone or email, it’s more crucial than ever to make the most of this valuable communication platform. But how do you know whether your chat platform is effective? Read More
Once upon a time, a customer entered a store, made a purchase, and left. For many businesses, that covers the beginning and end of the customer journey. Yet, times have changed. Today, we interact with businesses across a range of channels. From social media and mobile apps to websites and email campaigns. Read More